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3.2
1 review
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I received damaged furniture — a scratched/scuffed metal lamp with a bashed lampshade — drop-shipped from another company with zero quality control.
Customer service was a week-long runaround as had to communicate with “warehouse”, only to offer a refund pending I returned the bulky, already-unsellable lamp. Massive inconvenience for a problem they caused. Kept on principle (and skepticism I’d ever see the refund).
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