Suave Home - Premium Home & Garden Furniture Reviews 

198
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Placed an order online (SHUK_729300) and they refused to ship it despite me paying their shipping fees. No product and no refund as yet. Shocking customer service, buy elsewhere. EDIT - The reply b... See more

Company replied

Rated 4 out of 5 stars

The chair itself is utterly amazing. Very easy to assemble, secure, and with ultra comfy cushions. However, the delivery time took almost two months and required lots of follow up. This was all explai... See more

Rated 5 out of 5 stars

We had a very prompt delivery of our beige kitchen sink with no hassles, well packed, included all necessary fittings. Now installed it looks even better than we expected. Very happy customers! Ann,... See more

Company replied

Rated 1 out of 5 stars

Ordered 30cm round black mirror from here, the quality is awful-frame does not meet there is a very visible gap, the mirror itself is simply hot glued to the frame but even that wasn't secure the whol... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Home Goods Store
  4. Home Improvement Store

Written by the company

Suave Home is a leading global online retailer in home furnishings, lighting & décor.


Contact info

2.9

Average

TrustScore 3 out of 5

198 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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2.9

All reviews

(198)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service,delivery very…

Excellent service,delivery very efficient lots of communication regarding time of delivery. Delivery man was so kind and pleasant,really lovely ,breath of fresh air from some grumpy delivery men from other companies.

June 11, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Roisin,

Thank you for your continued support and for taking the time to leave us such a lovely review! Glad to hear that you were happy with our delivery man :)

The SuaveHome.ie team

Rated 5 out of 5 stars

10/10 customer service

Great customer service! Adore my purchase! 10/10

June 11, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Claudia,

Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you love the egg chair :)

The SuaveHome.ie team

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Rated 5 out of 5 stars

5 ⭐️‘S for Irish Owned , Family Run Company.

This company is Irish owned ☘️… and I’m delighted to give them a 5 star ⭐️ review as they just simply deserve it. Top class service, feedback and quality products. Don’t hesitate to order.

June 10, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Eileen,

Thank you for your continued support and for taking the time to leave us such a lovely review!

The SuaveHome.ie team

Rated 5 out of 5 stars

Suave Homes

I received my egg chair yesterday. Suave Homes were a lovely company to deal with. Very efficient company who always returned phone calls and kept me informed of the progress of my order. I recommend them without hesitation

June 10, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Mary,

Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you were happy with our customer service and your order from us.

The SuaveHome.ie team

Rated 5 out of 5 stars

Excellent service, totally recommend their business!

The egg chair was Fantastic quality and price! came on the date I requested in the comment section for my mams 60th. She couldn’t be happier with it!

June 8, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Alison,

Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you we were able to deliver to you for your mams birthday :)

The SuaveHome.ie team

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Rated 5 out of 5 stars

Delighted with my Egg-Chair

Delighted with my Egg-Chair, great quality and great service

June 8, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Maria,

Thank you for your continued support and for taking the time to leave us such a lovely review!

The SuaveHome.ie team

Rated 5 out of 5 stars

My egg chair that I ordered a few

My egg chair that I ordered a few, weeks ago has just arrived.
The service & communication from the company was super & Sergio who delivered my chair couldn't have been nicer. He told me how to put it together & it really did only take a few minutes.
Thank you Suave home a great product & service.

June 8, 2021
Unprompted review
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Reply from Suave Home - Premium Home & Garden Furniture

Hi Claire,

Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you were happy with our service and your order from us.

The SuaveHome.ie team

Rated 5 out of 5 stars

Happy

Kept informed all along, good service

June 8, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Hi David,

Thank you for taking the time to leave such a positive review! We are delighted that you are happy with your order and our service!

The SuaveHome.ie team

Rated 5 out of 5 stars

Absoloutely delighted with my eggchair

Absoloutely delighted with my eggchair. Was so surprised to receive it on a Sunday evening! What fantastic service!! I spent the whole bank holiday relaxing in it.

June 7, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Thanks for the kind words, Susan...we were doing our best to get around to everyone...hence the Sunday delivery :)

The SuaveHome.ie team

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, I had a query on delivery and received a phone call back within minutes of leaving a message. The person I dealt with was very friendly and helpful.

June 7, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Glad that we could help, Ciara :)

The SuaveHome.ie team

Rated 5 out of 5 stars

5 stars from us!

Such fantastic service! Couldn't believe the chair was delivered on a bank holiday Sunday! Thank you so much😊 Delighted to support a family run Irish business!
We will 100% order again!

June 7, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Thanks for the kind words, Nicola :)

The SuaveHome.ie team

Rated 5 out of 5 stars

I ordered a double egg and got an email…

I ordered a double egg and got an email immediately to confirm my order but not a delivery date. I emailed them and. They replied within 24 hrs to explain that they excepted a delivery of stock within a couple of days and that I would get delivery within the next 2 weeks. I got my delivery within a week. I love a it and would recommend this Company to all.

June 6, 2021
Unprompted review
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Reply from Suave Home - Premium Home & Garden Furniture

Thanks for the kind words, Catherine...we hope that you'll enjoy your egg chair :)

The SuaveHome.ie team

Rated 5 out of 5 stars

Excellent quality and efficient…

Excellent quality and efficient friendly customer service.
Would highly recommend this company.
Barbara.

June 6, 2021
Unprompted review
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Reply from Suave Home - Premium Home & Garden Furniture

Thank you for the review, Barbara...glad you were delighted with our service!

The SuaveHome.ie team

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Rated 5 out of 5 stars

Saw their add on Facebook

Saw their add on Facebook. Was reluctant to buy from Facebook but checked their reviews and bought a cover for my hanging seat. It arrived 3 days later. Unfortunately the wrong size was sent out and when I phoned them they drove out to my house and swapped the cover over. Excellent service. Highly recommended.

May 16, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Thanks for the review! Mistakes sometimes happen indeed and we thank you for being so accommodating with the replacement :)

The SuaveHome.ie team

Rated 5 out of 5 stars

Very easy to order on line

Very easy to order on line! Had a phone query regarding my order and a very helpful gentleman got back to me a few hours later! Great service!

April 30, 2021
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Reply from Suave Home - Premium Home & Garden Furniture

Thanks for the review Brid! Happy we were able to make it a smooth buying process for you :)

The SuaveHome.ie team

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