Subaruoffortmyers Reviews 

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TrustScore 3 out of 5

3.2

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3.2

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TrustScore 3 out of 5

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3.2

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Rated 1 out of 5 stars

Extras sold as "part of the 30k service" aren't in Subaru's schedule

I took my 2022 Subaru Forester in for its 30,000-mile service. Before any inspection, the service advisor told me it also needed throttle body service, a PCV valve, fuel injector and fuel induction services, a 4-wheel alignment, and a tire balance as part of the normal 30k maintenance. I trusted that and approved them, which added over $900 to my bill. Subaru's own 2022 Warranty & Maintenance Booklet (free on techinfo.subaru.com, schedule on page 28) lists oil and filter, engine air filter, brake fluid, tire rotation, and inspections at 30k. None of the extra items appear anywhere in the schedule. The invoice marks several of them "at customer request," which isn't true. My message to the Service Director was never returned, and Subaru Customer Advocacy told me it's between me and the dealership. I've filed a BBB complaint. Check your maintenance booklet before you approve add-ons.

October 30, 2026
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