SubaruPartsDeal.com Reviews 

389
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the genuine, high-quality products that fit their vehicles perfectly, often at competitive prices much better than dealerships. The ordering process is generally easy and seamless, with fast, timely shipping and well-packaged parts arriving in excellent condition. However, some customers noted slow or expensive shipping, occasionally receiving damaged packages or incomplete orders. A few reviewers also encountered issues with parts not matching descriptions, orders being voided, or questioning product authenticity.

What people talk about most

Product

People report positive experiences with product, often praising the availability of genuine, competitively... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and timely shipping, with... See more

Price

Customers had positive experiences with price, often noting that parts were competitively priced and offered... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and seamless with competitive... See more

Quality

Customers consistently note positive experiences with quality, often praising parts as original, new OEM, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Finding the part I needed was easy utilizing the website search function. Ordering was seamless. The price of the part alone was $200 less than what the dealership wanted to charge. That didn't includ... See more

Rated 5 out of 5 stars

The parts are genuine, competitively priced and in the mail quickly. Thank you for your service. My only problem was trying to order without the Subaru part number. The site claims I could use some... See more

Rated 5 out of 5 stars

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... See more

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.


Company details

  1. #34 of 79 best companies in Auto Parts Store

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(389)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had a horrible experience with SubaruPartsDeal

Had a horrible experience with this company. We ordered a part that unfortunately did not match the photos on their site. Asked for a refund and replacement part to be sent, which they originally agreed to and did not follow through with. Paid $50.44 for the original order and was refunded $12.83. Avoid ordering from these guys unless you're 100% sure on the part number.

December 22, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback.
While we try our best to reflect the true condition of the item, our online catalog is for general reference only. Rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
Additionally, we have a parts question feature on our website that you could reach out to find the right part number. You would submit your VIN, and our parts specialists would get back to you.
We appreciate you bringing this to our attention, and we are committed to improving the accuracy of our catalogue.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Cancelled orders for no reason given.

December 5, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback.
We apologize for the inconvenience; we have escalated the issue and thoroughly investigated. The issue you were experiencing is now fixed. Please place another order, and we will closely monitor the status to guard your satisfaction.
We appreciate you bringing this to our attention and hope to provide a better experience in the future.
Thank you again for bringing this to our attention.

Rated 3 out of 5 stars

I called multiple times …

I called multiple times and left a message to verify that I was ordering the correct part for my car and I never received a call back. Luckily it was the correct part and I didn’t have to go through a return process.
Item arrived quickly and fit my car perfectly.

November 27, 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better. To ensure we can resolve issues, please create an RMA by following these quick steps: On our website click on [Contact Us].

We’re always looking to improve, so your input is valuable and helps us do just that.

Rated 5 out of 5 stars

Right the 1st time.

Order was received in a short time, as the order was ordered on 10/23, and delivered on 10/27.It was as ordered, and the parts fit as they should.

November 8, 2025
Rated 1 out of 5 stars

wrong part was sent

wrong part was sent, and you refused to correct your mistake.

October 30, 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 1 out of 5 stars

product was supposed to be "genuine"…

product was supposed to be "genuine" Subaru, showed no branding or packaging that would indicate it is OEM Subaru. Looked like a random assortment of gaskets and seals thrown in a bag, in a box.

October 30, 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand there’s a lot of misinformation out there, but we stand by the authenticity and quality of everything we sell.

We appreciate your feedback and will continue to uphold the standards our customers rely on.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look