While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Management Consultant
  2. Automation Company
  3. Business and IT Consulting Agency
  4. Business to Business Service
  5. Software Training Institute

About Subsector

Written by the company

The CRM Geeks

We’re a CRM agency. We build real relationships between your business and your customers. We streamline and automate your systems so you can do more with less.

CRM technology can give your business incredible powers as long as you put people first. We’ll help you become a high-performing business without all the admin.

Grow by having more efficient and effective customer relationships.

We’ll help you connect and automate your systems so you can focus on what you do best. It’s simpler and cheaper than you might think, with results in days rather than weeks. We’ll talk to you in plain English with no tech jargon or business-speak.

WHEN TO CALL

Talk to us if you have any of the following questions:

CRM Lists and Databases

  • How do I improve my list quality?
  • How do I grow my database?
  • How do I know who to target?
  • How can we improve our CRM efforts?
  • What should our priorities be?

CRM Communications

  • How do I increase engagement?
  • What should I be saying to people?
  • How do I turn customers into advocates?
  • How do I create a lead generation programme?
  • How do I manage customer support?

Using Digital Systems

  • What platforms should I be using?
  • How do I make more of my website?
  • How can my staff get the most out of our systems?
  • How should I integrate with other channels?
  • What should I automate and how?
  • How can I see what's working?

You might have a complex project in mind or simply want to pick the brains of a digital expert. Whatever your needs, we have several options that can help you make the changes you want.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Works like a charm

Phil and I have worked together a number of times and I have always found him to be A) super smart, B) Very kind and courteous and C) A pleasure to work with.

We have pitched for work together and Phil has delivered strategy projects to high-demanding clients of ours.

I would highly recommend Phil and Subsector for your strategic needs,

March 22, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

A trusted vendor

I thought Phil was an intelligent, pragmatic and structured partner to work with - I can highly recommend him. Him and his team brought fresh thinking, challenge and strong methodolgy to running an executive leadership workshop where we came up with efficiencies and new ways of engaging our customer base.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Tailored training for large groups

I’d highly recommend Subsector as an agile agency. They proved themselves to be excellent communicators who took the time to really understand our needs as their client. They put together a tailored programme for us, delivered engaging training and also rounded it all off with a follow up session for feedback and to share additional learning materials.

February 24, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Real experts - 10000% recommend

Phil and Jess are incredible.
They came into our organisation during a time when we knew we needed to change our processes but didn't know where to start.

Phil and Jess are so flexible and relatable that they build an instant rapport with their audience and collaborators.

They spent enough time with us to understand our problems and our goals, and devised a personalised approach to help us bring about cultural and process change.

Then they helped us build a course to train our people in agile. We trained over 200 people with them. Our organisation is now more aligned and ambitious than ever.

They are so incredibly knowledgeable and a delight to work with. I couldn't recommend them enough. We enjoyed working with them so much.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Hubspot expert

Phil is fantastic, has the patience of a saint, and truly gets CRM strategy, particularly Hubspot. He has made the complex very simple from a workflow perspective. This has resulted in a greater adoption of people using the system, and significantly reduced the amount of time I spend chasing people to update.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Superb HubSpot support

Phil was absolutely superb. Knowledgable, friendly and extremely and helpful as well as efficient. I highly recommend Phil to anyone who needs expert fuss free support

February 24, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super helpful, practical advice that gets results

I worked with Phil prior to him setting up Subsector—I worked for a small energy efficiency business and he was at an agency in London. Phil was *the* reason we chose to work with the agency. He quickly understood (and helped us understand) the bigger picture in terms of matching up our digital strategy with our business goals. He helped us with what we needed to do and, just as importantly, helped guide us away from things we didn't need to worry about. Phil gave us pragmatic, helpful advice at every turn, and I'd recommend him unreservedly.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Drives clarity, adds value, goldmine of experience

Phil at Subsector is a goldmine of knowledge, experience and insightful questions that help drive real clarity when things feel foggy! His guidance added a lot of value in the early days of our business, and I know we’ll be seeking to work with him and Subsector again before long. Highly recommended.

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

I've known Phil for years and couldn't…

I've known Phil for years and couldn't rate him more highly. If you're looking for an experienced head to help navigate a particularly nutty challenge or hurdle. Phil will be a great help to you. His process is pragmatic yet outcome orientated. And he definitely won't bamboozle you with industry waffle. If you need help trying to work out which way to go, head in the direction of Subsector

February 22, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Intelligent advice & support

Phil is wicked smart, but doesn't rely on this; his tools and process help codify rational but ambitious decision making and give real clarity around the most effective and exciting way forward.

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

JTBD and product strategy aficionado

I worked with Phil@Subsector implementing a JTBD framework. His experience, tools, and mind combine to create one powerful proposition, one that helped us get to grips with a problem we’d been facing for years.

Phil simplifies the problem without ignoring the complexity. A rare gift.

February 22, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look