subsplash.com Reviews 333

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the website and app, finding them user-friendly and easy to navigate. Many appreciate the all-in-one platform that integrates various digital needs, making management simpler and more efficient. People also highlight the positive impact on their organizations, noting increased engagement and streamlined operations. However, some customers were dissatisfied with the customer service, mentioning issues like unfulfilled promises regarding phone support, slow responses, and difficulties with the onboarding process. A few people also felt that the platform might not be suitable for smaller organizations, and some experienced delays in getting their services fully operational.

What people talk about most

Website

Consumers find website experiences to be positive. Many reviewers appreciate the all-in-one ecosystem,... See more

Application

Customers consistently note positive experiences with the app, highlighting its all-in-one ecosystem that... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the helpfulness and knowledge of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Service

Customers had positive experiences with service, often praising Subsplash as an excellent partner in Gospel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first experience with sub splash was utilizing them for our live stream. The moment I realized that organized our messages, was incredibly user-friendly, and just worked I was hooked. We’ve then... See more

Rated 5 out of 5 stars

We were in the process of planning a church. We wanted to be able to have all of our communication platforms and digital needs in one place. After research we came to the conclusion at sub splash woul... See more

Rated 5 out of 5 stars

A smooth and very easy web creation design features. I have enjoyed working with SubSplash to get our church caught up on the web presence side. We have seen a rise in attendance and online giving... See more

Rated 5 out of 5 stars

In the world of churches, we are a step above "tiny," but our desire is to have the best digital presence we can muster. We know it will not be "epic" or monumental but we will be present. Subspla... See more


Company details

  1. Software Company

Written by the company

Subsplash is the award-winning leader in mobile technology and digital engagement tools, helping thousands of churches around the world expand their reach and engage their communities through world-class technology. With the power of the Subsplash Platform you can create your own custom mobile app and website, showcase your content in a captivating way that's personalized to your people, live stream your services and events, fuel your mission with Subsplash Giving, manage your volunteers, plan your services, and more. Our mission is to glorify God and proclaim Jesus is Lord by building a great company that drives for humility, innovation, and excellence to delight millions of people on Subsplash platforms. Subsplash is trusted by more than 16,000 churches to expand their reach and connect with their people every day of the week.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

333 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Four years later

Our church in Kailua, Hawaii, on the island of Oahu, has been using this service for the past 4 years. Previously, we were using multiple services to meet our needs for a website, church app, livestream platform, online giving, and church communication, until we found Subsplash. They are an all-in-one service that meets the needs of most churches. We were so thrilled to finally find a platform that services most of the areas that we needed, while saving us over $2000 annually.

After using Subsplash for the past 4 years and saving thousands of dollars, it can be challenging to find other platforms that meet all the needs we've listed above. There is, however, much room for improvement, as at times it can feel as if certain requests are brushed aside. Needless to say, I would highly recommend Subsplash to any church, from small to medium, and possibly to a church with over 500.

April 11, 2026
Unprompted review
Rated 4 out of 5 stars

Things to know about coming to Subsplash

We are a smaller church and came to subsplash from another entity. We wanted help with our web site, an app presence and online giving.
-the first blush was sales did not clearly express the on boarding process requiring my watching video tutorials and the amount of time and energy that would be needed to complete the on boarding process. Once that was completed however, it has been easy to maintain.
-on going education is excellent. Availability of articles through the dashboard is wonderful, and the chat or support appointment ability is superb. I feel well supported.
-Subsplash giving seems very easy for the church-and actually has become a preferred way of giving for over 50% of our people.
-I have yet to use "forms", and I have not transferred our contacts fully for any group communication. Perhaps later in time. We are in year 2.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Subsplash makes it easy

Subsplash makes it easy to do everything from one site. We use it to broadcast our services thru multiple sites, for documenting our giving and for our website. Plus, their staff are A+ for customer service.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Dubsplash

Subsplash? More like Dubsplash. Cuz its only been a win with these guys. #thankssubsplash

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

I love that our church can integrate…

I love that our church can integrate our app, website, events calendar, event registration, giving platform, and media library across one platform. I have worked with several website builders, and SnapPages (the builder Subsplash uses) is my favorite so far. Everything looks attractive and professional and all aspects are easy to use. Highly recommend!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great All-in-One Church Platform

We use Subsplash at a large multi-campus church in the Tampa Bay, Florida area serving more than 5,000 people in weekly attendance with an additional 1,500+ watching online each week. Because of that scale, having a reliable and centralized digital platform is critical for our communication and ministry operations.

Subsplash has become a core part of how we manage our digital ecosystem. We use it for our church app, website integration, sermon media, event management, and push notifications to keep our congregation informed and engaged throughout the week. The platform allows our team to quickly publish content, manage series and messages, and communicate across multiple campuses without needing a complicated workflow.

What we appreciate most is how the different pieces of the platform work together. Instead of juggling multiple disconnected tools, Subsplash allows us to manage much of our digital ministry from one system. It has been a dependable platform that continues to add useful features for churches and ministries.

I would recommend giving it a try for your church or nonprofit.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product, great service

As a product, they had everything we needed and at a reasonable price. Their support is helpful and knowledgeable. Each step of our onboarding process was smoother than expected. They are also committed to making improvements to their products, which is also very much appreciated.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Worth a Try

In the world of churches, we are a step above "tiny," but our desire is to have the best digital presence we can muster. We know it will not be "epic" or monumental but we will be present. Subsplash has allowed that to happen for us with relative ease. We have a website. We have an app. We have assistance preparing study and promotional materials based on Sunday and Wednesday teaching events. We have a venue for online giving for those who desire to do so.

Have we seen all the advances Subsplash promised? No. But we have seen engagement in our particular culture and community we might not have seen otherwise. Frankly, we know our content is focused in a way that will not draw huge attention in the church world. Subsplash isn't opening doors we can't open ourselves. They are helping us manage the doors we can open. They are responsive and helpful. They have adequate opportunities for learning the Subsplash system that are readily accessible.

Ask a lot of questions. Take some of the presented possibilities as only possibilities. But don't be afraid to give them a chance. Our public presentation is degrees better than it was.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

A smooth and very easy web creation…

A smooth and very easy web creation design features. I have enjoyed working with SubSplash to get our church caught up on the web presence side. We have seen a rise in attendance and online giving since our new site and apps have gone online. I am sure you will too.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Subsplash has helped our church in communication and growth.

Subsplash has helped our church transform our communications with our multigenerational congregation. By changing to Subsplash, we are more organized to handle the new growth in our church. Also, the change to Subsplash has allowed us to eliminate a lot of excess expenses and therefore allows us more monies for ministries.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We are a church of about 200. We had a nightmare of a situation with Cloversites and were more than ready to switch to something else, when Subsplash reached out to us. We were impressed with the friendliness and helpfulness of all the people we interacted with at Subsplash. They were not pushy, which I liked. Our website and app look amazing and professional. There are so many capabilities and they will be rolling out more. Their tutorials are super helpful and their AI agent has helped me with almost every question I've had in setting everything up. Even though it's more pricey than some others, what you get is worth it. I am very impressed with Subsplash and highly recommend it.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Not concerned about the needs of smaller churches

I went with Subsplash because a sales guy reached out to me. It sounded like it would be great for us to continue what we were doing on a much cleaner platform. Plus, we would get a new website and an app. I was concerned about signing a contract because I've seen other churches get locked into a product that didn't fit them. I voiced this concern to the sales guy, and he reassured me that he couldn't imagine his company keeping a church in a product that would not be a good fit. So, against my better judgment, I signed the contract. The transition went well. The onboarding sessions for the app development process were just overwhelming. I am the only pastor who can work on the app. We really didn't even need an app, and the sales guy didn't do his due diligence to find out what our biggest needs were.

All that was enough, but then our first major event, where we used a registration form, occurred. The form was easy to create and to share. Everything was going great until I went to send out a follow-up text to the 160 attendees. I couldn't do it using Subsplash. I had to export my spreadsheet and use our old system, which I still had access to (thankfully). Our old system was super user-friendly.

I called my sales guy to let him know my experience and to request that we break the contract. It then got awkward and hard. He had to go to his boss and ask for an exception. They gave us a little mercy. We had to pay for $400 for very limited use over not even a month of use and very light use at that. I was not happy, but my hands were tied. Lesson learned.

Fast forward a few months, and my bookkeeper tells me that Subsplash has not transferred funds to our bank account from donations made in November (two months ago). I logged into the dashboard and discovered that they were holding onto $1,400. I chatted with support, and a ticket was created almost three weeks ago as of today. There is still a little over $800 that is in a "pending" status. It's like pouring salt into a wound.

Subsplash may be good for big churches, but it just doesn't work for us. They are more concerned about locking you into a contract and selling you products you don't even need than they are about your ministry. This is big business trying to pretend they care about ministry. So sad.

I would not recommend that anyone use this company, but especially not smaller churches.

October 28, 2025
Unprompted review

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