I enjoy my sub-wing, they shipped my replacement harness quickly. BUT... International shipping from Norway cost more than the product itself! I am disappointed they don’t have any way to do N... See more
Company replied
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See what reviewers are saying
This is our second Subwing. Now we can tow two "subwingers" at the same time. What an outstanding product! If you think the videos make "subwinging" look fun, you need to get one of these. It's... See more
Company replied
We ordered a subwing, a roap and a go pro equipment on the 30 /11.We still haven't received it.But we are not complaining because of this . After we ordered and paid 200 euros,we received a call, a fe... See more
Company replied
Incredibly and unlike any other purchase you might make from China's businesses, the product arrived in a few days, overpowering The use is a bit complex .... It takes time to get used to it. I woul... See more
Company replied
Company details
Information provided by various external sources
Experience the incredible sensation of underwater flight! Discover the underwater marine world while gliding through the water like a dolphin, perform thrilling underwater acrobatics, or just relax on the surface and enjoy the ride. The Subwing completely reinvents the way we explore and interacts with marine life.
Contact info
Rigetjønnveien 3, 4626, Kristiansand, Norway
- subwing@subwing.com
- subwing.com
3.3
Average
85 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product, expensive shipping+customs fee
Great product! Shipping was fast but very expensive! Custom and import fee was also very very high... together about 80$ extra...
Subwing 200$ + 80$ shipping and customs... i think thats too much
February 18, 2019
Unprompted review
Reply from Subwing
Hi Robin
Thanks for the review! Some countries have a high duty rate when ordering from outside the country's borders. We wish we could something about this, but unfortunately it completely depends on each countrys laws and regulations. We will recommend to check with your county's duty rates before ordering from abroad next time.
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Very well people
November 21, 2018
Unprompted review
Reply from Subwing
Thank your positive review Nabil, I'm glad you are happy with our service! :D
Very efficient shipping.
Very efficient shipping.
It would have been better to tape the box before shipping but everything arrived so I’m happy:-)
November 12, 2018
Unprompted review
Reply from Subwing
I'm glad to hear you are happy with our fast shipping.
Please explain further if you had a problem with the box so we can avoid similar problems in the future.
Thanks!
-Simon
Sub wing very happy with quality .
Quality product. Very well made.
Easy to use and great fun for all . Found to be very responsive .
October 6, 2018
Unprompted review
I cant get my daughter out of the water…
I cant get my daughter out of the water now and I'm just putting around the bay in my whaler. Definitely better with the longer line. Well done. Well thought out and well packaged. UPS took forever on the 4 to 5 day service and turned it into 8 to 9 days service but Subwing had it in their hands immediately with great email updates.
July 23, 2018
Unprompted review
Reply from Subwing
Thank your for the positive review Kyle. We're stoked to hear your daughter love Subwinging that much! I hope she let you have a go on the Subwing too.
Tip: You can tow multiple Subwings simultaneously behind the same boat. If you're interested in getting one more, send us an email and we can give you a discount.
We will check into the shipping time issue and do some tweeks so that customers will get more accurate shipping estimates in the future.
-Simon
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Easy to learn and a fun water sport for…
Easy to learn and a fun water sport for summer!
July 17, 2018
Unprompted review
Reply from Subwing
Geat to hear you're enjoying your Subwing Susie!
Happy Accident?
Was sent an accessory rope instead of a replacement, contacted them and was send the correct product. They also let me keep the rope. Very happy doing business with them
July 9, 2018
Unprompted review
Reply from Subwing
I'm glad to hear you are satisfied with our service. Hope you're enjoying your Subwing.
Killer import tax
No mention of import tax when you buy off their website. Excellent product but try to buy locally.
June 12, 2018
Unprompted review
Reply from Subwing
I am sorry you were suprised by the import tax. All customers outside Norway and USA will most likely have to pay a tax when the order arrives in their country. We will find a way to inform about this on our website.
I'm happy to hear you are happy about the product itself, in the end that is what really matters.
The Subwing is very good
The Subwing is very good. A lot of fun and very easy to use. We ordered the bag, rope and GoPro mount. However the bag that we purchased with it had a rip along the stitching. I had to fix it as best I could as it stays in the boat and didn’t want it to get damaged.
May 21, 2018
Unprompted review
Reply from Subwing
Great to hear you have a lot of fun with your Subwing!
Regarding the bag with production error, you can contact us and we will replace it with a new one if you'd like.
- The Subwing Team
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Fast shipping and reliable products
March 6, 2018
Unprompted review
A good think to do
A funny activity, for the observation of the faune and flora of our beautiful lagoon of borabora
January 29, 2018
Unprompted review
Reply from Subwing
Bora Bora must be Subwing heaven! Glad you like it!
Fun fun fun!!!
Fun fun fun!!!
Excelent afordable gadget, buy it and have lots of fun
January 21, 2018
Unprompted review
Reply from Subwing
We're glad to hear you're enjoying your Subwing Alejandro :D
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