Suibstantial Reviews 229

Chinese scam artist
Took money never delivered product and keep providing me tracking numbers that aren’t tied to my address. Even my post office confirms they see it all the time

Well, I should have read the reviews before ordering. The picture of the sweater you see is exactly what you get... a somewhat blurry picture of the sweater printed on a long sleeve T-shirt. Imagine buying a car online, then getting an exact cardboard box replica of that car with a picture of that car printed on it. Voila! And you're supposed to be happy with that. I bought two of these, and when I asked for a refund of my $61+ dollars, I was offered a $5 refund and told to keep the shirts because it would be too expensive for me to return them. When I continued to complain, I was offered a whopping $7!!! This is such a scam. Buyer beware, unless you are actually wanting to buy a clownishly ridiculous long sleeve T-Shirt with a blurry sweater, complete with leather elbow patches printed on it.

Junk screen printing. Looks NOTHING like photos and they offer 2.00 refund on 50.00. Keep your money incase you need to start a fire, be better use.
POOR QUALITY POOR CUSTOMER SERVICE

Ordered what I believed to be a knitted sweater. What I received was a sweatshirt with a knitted design printed on to it. I contacted the company and they continue to tell me I received the right item. I’m doing a chargeback with my bank asap. DO NOT ORDER.

I put them on my son to go in the snow with 11 inches on the ground and his feet stayed dry and warm! I am very impressed how well the did for him. We were out for probably 2 hours.

Never got sweater got tracking number post office said not in their system contacted pal 3 times and all thee times paypal said seller says po delivered it on jan10th 2024. No such delivery occurred as per usps. PayPal . I asked for proof from seller never got it. I'm out 61.11 don't trust this company try to contact them good luck

I have loved these shoes for my 6 year old I have bought them twice now and my friend loved them for her son and has also bought two pair now! Since they grow fast these are perfect comfort, slip on, and look sharp! We get compliments on them all the time.

Their FB page says Kentucky but the tracking info I got on a shirt I purchased as a gift said it was being shipped from Croatia. When the item arrived (finally), it was not at all like the photo. I tried to return and have gotten nothing but excuses. They also said they are in China. DO NOT BUY FROM THIS COMPANY

Absolutely poor quality materials. They look nothing like the advertised product. They charged me more than the invoice amount. DO NOT ORDER FROM THIS SCAM SITE. I've tried to email them and only get canned generic responses back from them.

Only thing I should've done different was order the wider option. Since they don't have shoe laces to loosen, it was a bit tighter than I expected but I think once broken into, they'd be just fine.

Rykas always fit and the quality is consistent.

Was disappointed with clothing I ordered. VERY LOW QUALITY 😕. I feel scammed by what they advertised, compared to the product I received. Very low quality everything including shipping. Product arrived in trash bags rapped in tape. Wouldn't recommend anyone order from here. SAVE YOUR MONEY!!

I would love to be able to review the product but I still haven't received it. I ordered it on Dec 3rd and I still haven't received it as of Jan 15th. I have continued to ask for updates but only get automated replies. Hopefully I can give an update if I ever get it.

Update: it finally came but I will probably send it back. We thought we were getting a herringbone sweater, but it was actually just a stamp or print of herringbone on a low quality type of fabric. Very disappointing.

I loved the colour and comfort of the shoes .worth buying .

WHAT A RIPOFF! The product I received looks absolutely NOTHING like the product I purchased. It is not knitted at all. It was printed to look like the picture in the ad but it is absolutely not what I paid for.
I would have been happy to receive the product that was advertised but the product received was a PRINTED copy of a very nice knitted garment.
It was the old "bait and switch" routine.
This company is definitely SUIBSTANDARD!

Super cute! My daughter loves them and she is so picky !

This company is a scam. It will not refund you. It will not do anything to help you when they send you the wrong product. It just says that they verify that they sent you the right stuff even though you got proof that they did not send you the right stuff and the stuff don’t even fit and they won’t give your money back they want to apologize and blow you off. They are a scam company. Please save your money and don’t order from them.

This is a very classy, elegant shoe. It fits well, and looks perfect with any outfit I wear. I highly recommend this shoe.

Excellent quality, affordable price.