Suitreview Reviews 169

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality and value of the products, often comparing them favorably to other well-known brands. Many people highlight the impeccable fit and craftsmanship, noting that items often feel tailor-made. The delivery service is frequently described as fast and efficient, with many customers appreciating timely arrivals. However, some customers also noted issues with customer service and order fulfillment. A few people experienced significant delays in receiving their orders, with some waiting several weeks or even months beyond the advertised shipping times. There were also instances where customers received incorrect sizes or colors, or faced difficulties with returns and refunds, leading to dissatisfaction with the support provided.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising fast delivery times, some... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the excellent, prompt, and... See more

Order

Consumers find order experiences to be ambiguous. While some customers report quick shipping and satisfactory... See more

Based on these reviews

Rated 5 out of 5 stars

What I love most about Suitreview products is the incredible value! I've purchased two suits and one blazer from Suitreview, and they fit like they were tailor-made just for me. I also own Hugo Boss... See more

Rated 5 out of 5 stars

amazing company. nice and communicative customer support team. they stand by their product. The suits are of high quality and have lasted me for at least 6 months now. I will be checking suitreview fi... See more

Rated 5 out of 5 stars

SuitReview has beenny go to place for great suits. From the moment I placed my order, the service was top-tier — fast, professional, and personal. You can tell they genuinely care about the custom... See more

Rated 5 out of 5 stars

SuitReview was very prompt on receiving my return request and everything went so smooth. It made the process not feel just like another transaction but a great customer experience. I really wish I was... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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1-star

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered a suit August 22

I ordered a suit August 22. The production time listed on their site is up to 4 weeks and the shipping is up to 10 days. It is now October 3rd and they haven’t even shipped the suit to me. I emailed them and they said it would arrive at their facility October 31st and then they would ship it overseas to the US facility to be shipped to me. Which means I will not get what i ordered until well over 2 months after I placed the order. I am not the only person who has dealt with this from this company. I know of a couple of people who have run into this same issue. Their lack of honesty and disclosure about how long it will actually take for you to get what you ordered is very disappointing. I would not recommend buying a suit from them if you actually want to receive it within a reasonable timeframe. If i could give them a lower rating I would. Very disappointed.

October 1, 2025
Unprompted review
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Reply from Suitreview

We do apologize for the lack of communication. We have sold hundreds of Made To Order suit shipped and received on time. Unfortunately due to the new Trump tariffs our shipping had temporarily got delayed. its is now back online and speeding up day by day, We have also made some internal changes to the team to make sure this does not happen again. If you would like a full refund instead of the suit, let us know.

Rated 5 out of 5 stars

I can not sing their praises enough!

I can not sing their praises enough. Incredibly intuitive storefront, clear communication, incredibly responsive, friendly staff *and* they're eager to find or offer solutions when they can. I was worried my suit wouldn't arrive before the event I needed it for (my fault; put off the purchase for too long) but not only did it arrive on time, but in my correspondence they were interested in only how they could accommodate my needs and find a fix if necessary, as long as it was within their power.

Absolutely will be buying from them again, and again, and again.

September 10, 2025
Rated 5 out of 5 stars

Very Pleased

Delivered to me in two days! Excellent quality suit and hard to beat for the price!

August 27, 2025
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! Ordered 2 suites they took longer to produce and never received the second one …first one did not fit it has taken me 3 weeks to get anything done and still in the process of working through the issues .Cannot get anyone on phone,or to do what they say they’ll do through the few answered emails .

August 13, 2025
Rated 5 out of 5 stars

Happy Customer!

I’ve made a few Suitreview purchases and this one on par with my previous experience. Great quality, fast shipping and incredible value!

August 11, 2025
Rated 1 out of 5 stars

Inaccurate color in photos

Had been considering purchasing the Havana brown suit for about a year. Whether viewing it on my iPhone or laptop computer, the color it was displayed in was a dark brown. I was surprised to view a taupe suit of a much lighter brown hue than ever presented online when it arrived. Never would have purchased it had the actual color been realistically displayed online.

July 4, 2025
Rated 5 out of 5 stars

Amazing quality, style and fit! Well priced!!

I have been a follower of Suit Review from it's early days. Have bought multiple suit supply pieces and now ventured into the Suit Review suits/blazers. Exceptional fabrics, cuts and fit. Very pleased and will continue to buy more in the future.

June 25, 2025
Rated 5 out of 5 stars

Norwegian customer

Delivery was very fast to Norway (4 days) and the blazer was new with tags asdvertised.

Will definantly buy again 🤌

June 23, 2025

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