SullivanUniforms.com Reviews 

1,103
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

And I like that there are always some promotional offers, you can make a bulk order and save a lot of money.

Rated 5 out of 5 stars

This was my first order from Sullivan, and I was pleasantly surprised how well made their work shirts are, with quality fabric and accurate sewing. I like that they have all-cotton as a fabric choice.... See more

Rated 5 out of 5 stars

Receive pants that had dirt on them and was sent a return shipping label without questions. I decided that I didn't want the pants that I order and change the order to two sets of another pant type.... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Sullivan Uniform started in the San Francisco Bay Area of California, and has grown over the years to be a national distributor of quality work apparel. Shipping from five different warehouse strategically places across the United States to provide fast delivery to our customers. Our call center is based in San Bruno, California, and is the base of our operation. We are known as: "America's Small Business Outfitter." Our business has always been based on two important fundamentals: The first is simply quality work clothing, which is why we sell only brands such as Carhartt, Dickies, and Red Kap, and the second is again simply exceptional customer service where you can actually speak to a live person within minutes and should problems arise, they are handled on the spot.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

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(1,103)

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Rated 5 out of 5 stars

Best selection, best price

Sullivan Uniforms delivers what and when they promise. They had exactly what I was looking for, all the brands. And the absolute best price around (and I looked at a lot of sites and stores). Delivery was fast. It was my first time shopping with them but it was so easy, I will go back for all my husdands work pants.

May 26, 2018
Unprompted review
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Rated 5 out of 5 stars

Best service and products

Made order; items shipped immediately. Customer service was great.
Items received were exactly as described. Also had large size I needed.
Will definitely use service again.

May 24, 2018
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Rated 2 out of 5 stars

DISCOUNT

I am a regular customer an
d two days ago I placed one order and on the web site said 20% off on all red kap products use code memorial. I check out and never ask me for the code So I call to the company asking why the discount doesn't apply and I was told because I don't qualified cause I am wholesale customer. Customers like me keep the company growing and you tell me you offering a discount to clients barely shop from you
The most idiot answer I heard

May 23, 2018
Unprompted review
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Reply from SullivanUniforms.com

Hello Leticia Roa,

Please accept our apologies. Thank you for bring this matter to our attention. The coupon code is entered in the basket, in the box that is below the subtotal and above the green checkout button. I will let our programmers know to perhaps make it more visible. The other issue of you being a wholesale is a unique situation. The 20% off coupon was for retail purchases, normally wholesale is about 30% off the normal selling price. So, 99% of the time wholesale would be cheaper. However the two items you choose are already heavily discount to compete with other companies. Using the 20% off coupon (our biggest sale of the year) would have made the shirts 0.50 cents cheaper and the pants 0.10 cents cheaper. Basically it would have been a $5 savings to you. We are going to refund $25 back to your credit card for the inconvenience and trouble you had with that purchase. Again, please accept our apologies for the bad experience. Thank you, Kevin

Rated 5 out of 5 stars

This time to place my order I called…

This time to place my order I called instead of ordering online. Excellent customer service, she explained why one item would take longer to arrive and gave me a different discount than the one offered for online orders. Very impressed with service.

May 19, 2018
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Rated 5 out of 5 stars

Good quality

Good quality, long lasting shirts. I am a return customer and will continue to be.

May 10, 2018
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Rated 2 out of 5 stars

No friction because we've had no…

No friction because we've had no contact. The pants were too short, by an inch. I measured with a tape and compared with another pair of Redkaps. I ordered 31L and got 30L. The tag said unhemmed so I'm assuming these were hemmed on site. I'm not going to send them back because I've already paid postage once. They'll sit in my closet for awhile and then will probably end up in the dumpster. I just wish that the person/s doing the cutting/sewing had taken the time to do the job right.

May 3, 2018
Unprompted review
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Reply from SullivanUniforms.com

Hello Mr. Lapham,

Please accept our apologies. You are correct that the pants were hemmed to order in our warehouse, and apparently they were hemmed incorrectly. We can either replace them for you at no charge, or refund your entire purchase. A customer service team member will contact you to see which you would prefer. Again, please accept our apologies. Thank you, Kevin

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