Summerbird Organic Reviews 

55
•
TrustScore 2.5 out of 5

2.6

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Company details

  1. Chocolate Artisan

Written by the company

Summerbird Organic er anerkendt for at skabe noget af det bedste chokolade i verden. Besøg vores online shop og få leveret friske flødeboller til døren


Contact info

2.6

Poor

TrustScore 2.5 out of 5

55 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(55)

9 reviews in the last 12 months

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Rated 2 out of 5 stars

Tapas is a bluff package with 70%+ air! Not o

Tapas is a bluff package with 70%+ air! Not only does the package suggest more content, but it is also a slap in the face of everbody‘s effort to reduce waste.

May 22, 2026
Unprompted review
Summerbird Organic logo

Reply from Summerbird Organic

Dear Captain Grumpy
Thanks for your review. Our gift boxes are designed to be beautiful and presentable gifts in themselves, requiring no additional wrapping. In addition, the box also serves the important purpose of protecting and storing the chocolates the best possible way from Summerbird to the person receiving the box. We are sorry that the gift boxes did not meet your expectations.
B/R Mie, Summerbird Organic

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Rated 2 out of 5 stars

80% packaging

I bought two long boxes at CPH airport without really checking it. Very nice looking. But 80% is packaging, more or less fraud and a crime against environment. Expected a second row of chocolate under the first, but there is nothing. One box was a gift and I feel uncomfortable to have given this to my friends.

May 12, 2026
Unprompted review
Summerbird Organic logo

Reply from Summerbird Organic

Dear Madeleine
Thanks for your review. Our gift boxes are designed to be beautiful and presentable gifts in themselves, requiring no additional wrapping. In addition, the box also serves the important purpose of protecting and storing the chocolates the best possible way from Summerbird to the person receiving the box. We are sorry that the gift boxes did not meet your expectations.
B/R Mie, Summerbird Organic

Rated 5 out of 5 stars

Feedback well taken care of

A while back I had an issue with some discriminated behavior. I wrote my feedback on Trustpilot and the summerbird members have read my review. They have taken the matter very seriously and resolved the issue hoping I and many other tourists will never suffer from the same issue again. They apologized and spoke to the staff members at the summerbird I had issues with. They also sent me some chocolates as a courtesy which was very sweet of them. I highly recommend buying from their yummy chocolates and because they have really good customer service!

December 13, 2022
Unprompted review
Summerbird Organic logo

Reply from Summerbird Organic

Dear MJ.
Thanks for you nice review. We are happy to read, that you after all ended up having a good experience as a customer with us.
B/R Mie, Summerbird Organic

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