At the beggining with payout thst support could not clarify. Issues with tap to pay , takes forever to charge a client , therefore i was forced to buy a car reader ,that arrived fast, well pack... See more
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First time using the reader in the open air, marvellous. Bit tricky setting up and moving balance into bank account but got there eventually.
Company replied
The start up process is simple and gets you in business easily. 4G connectivity remove the cost of Broadband. The reporting is effective and clear.
Company replied
Sumup is very good. Only hangup I have with them is when there is a problem you have no one to talk to with it only texting which can get very frustrating. I have tried a few times to put Sumup on an... See more
Company details
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SumUp is a leading global financial technology company driven by the purpose of levelling the playing field for small businesses. Founded in 2012, SumUp is the financial partner for more than 4 million small merchants in over 35 markets worldwide, helping them start, run and grow their business. Through its Super App, SumUp provides merchants with a free business account and card, an online store, and an invoicing solution – as well as in-person and remote payments seamlessly integrated with SumUp’s card terminals and point-of-sale registers. SumUp is committed to leveraging its success to make the world a better place and has pledged to donate 1% of its revenue to support environmental, educational and entrepreneurial causes. In 2022 SumUp was recognised as a Top Global Employer for the LGBTQ+ community by the Stonewall Workplace Equality Index.
Contact info
United Kingdom
- sumup.com
4.1
Great
44K reviews
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Great and very happy ❤️
May 31, 2026
Its a good service but I only get next…
Its a good service but I only get next day pay outs but my brother who uses the service gets hourly payouts
May 31, 2026
Amazing
Amazing service, great product range for very reasonable price
I have used it now for years over 18months and having problems with previous providers (I.e. jojo) I must say I love it
May 31, 2026
My Experience with Sum-Up has been very…
My Experience with Sum-Up has been very positive and I continue to use them going forward.
May 31, 2026
Our card machine goes out of range a…
Our card machine goes out of range a lot it’s not great. Switches it self off
May 31, 2026
The best !!!
May 31, 2026
rubbish services next day next day…
rubbish services next day next day evening next day mean next morning
May 31, 2026
Always pay on time meter had any…
Always pay on time meter had any problems can recommend.
May 31, 2026
Great banking app.
May 31, 2026
Terrible customer service takes days to…
Terrible customer service takes days to get stuff so simple to resolve and I will be changing providers soon.
Payments generally come through next day but when you have issues it’s a nightmare even to change your address to setting up app on a new device especially when your original one is broken
May 30, 2026
I had multiple unauthorised…
I had multiple unauthorised transactions in another country yet SumUp refuses to return my money. They’ve stopped communicating about the topic all together now. I now don’t trust if it happens again my business is safe.
February 10, 2026
Efficient and easy to work with.
May 30, 2026
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