Sunflower Jewels Reviews 

83
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I had looked up more online initially but the actual product is trash. Looks nice online, comes from China is just mass produced garbage. Save your money.

Rated 4 out of 5 stars

Absolutely love this. bought it for a friend for Christmas and was honestly a little worried about quality, given the cheap price. but the quality is fantastic! bracelet itself fits well and adjusts e... See more

Rated 1 out of 5 stars

The sunflower light is an absolute piece of trash . Its so cheaply made. The zero returns policy is obviously because of the poor quality of goods that are being expertly photographed and presented on... See more

Rated 2 out of 5 stars

I was trying to get a keychain for one of my friends who had wanted it and admiring it for a very long time. I was going to get it for them for Christmas so I ordered it a couple weeks before hand hop... See more

Company details

  1. Jewelry Store

Written by the company

Affordable Handmade Jewelry


Contact info

2.0

Poor

TrustScore 2 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(83)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is trash

This company is trash. I waited a month and a half for a ring that was "pre-order", which basically meant they needed to wait for the shipment from China. The finish/color on the ring I ordered wore off in two days time, that's with just normal everyday activities. Ring was removed before showers and cleaning hands. I contacted the company asking for a refund ($30 roughly) and they offered to ship a replacement (why would I want that), or store credit to purchase another trash China made garbage ring. DO NOT ORDER FROM THEM.

March 27, 2019
Unprompted review
Advertisement
Rated 2 out of 5 stars

Took A Long Time

I was trying to get a keychain for one of my friends who had wanted it and admiring it for a very long time. I was going to get it for them for Christmas so I ordered it a couple weeks before hand hoping I'd have time to wrap it. I just received it. The quality isn't bad, the packaging however was pretty terrible even the jewelry bag it came in is poor quality.

March 14, 2019
Unprompted review
Rated 1 out of 5 stars

Never received my item

First, my order took about a week longer than expected to be shipped. Then USPS lost the package, apparently? Then sunflower jewels never refunded me or sent a replacement item. On top of all that, they were rude as hell and took forever to respond through email. Don’t waste your time.

I’m considering reporting them to the FTC.

March 9, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I bought a ring for my girlfriend on…

I bought a ring for my girlfriend on Feb 6, 2019 and was told that i would receive it within 2-5 days. Never got It in the mail so I messaged them to confirm what’s going on. I was then told that it’s a pre order item and that I’ll be getting a tracking number on 2/25/19. Still never got anything and the only response that I got from the company is to wait a little longer and if I had any concerns then to message them again. Still after messaging right after, I never got a response back. Terrible company, it’s a scam.

March 8, 2019
Unprompted review
Rated 1 out of 5 stars

Extremely slow shipping

Extremely slow shipping. Website said to expect 20 business days for processing, shipping and delivery. On the 22nd day, I reached out and it took days to get a reply. They couldn’t confirm when it would ship...only saying it would ship soon. I replied 2x asking for a refund. They won’t issue a refund and instead sent a shipping notice on 3/6. Terrible company.

March 6, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

If I could give 0 stars I wpuld. Ordered on 1/25. It said 3 to 5 days to ship out. I still have yet to get my ring. Asked multiple times for a refund. Only for them to say " it will ship soon " PLACE IS A SCAM!!!!!!

February 27, 2019
Unprompted review
Rated 1 out of 5 stars

A company as worthless as their products

We ordered a bracelet on 12/5 as a Christmas gift. It didn't arrive until after Christmas. The best they could say is that: "There has been a delay from the carrier's end. Please allow them a couple of days to deliver your package and be rest assured you will receive it soon." It was finally delivered 12/28. It was worn once and broke at the connection between the jewels. After contacting them about it, we were told "We are really sorry for the inconvenience caused to you. Since, the bracelet has been broken after while using it. Thus, we cannot provide you with a replacement. The best we can provide you with a 15% discount code for the next purchase. Please let us know if you are interested." Needless to say, we were not interested. We are also not interested in doing business with a company with such poor customer service and isn't willing to stand behind their products. If you are wanting poor quality items, horrible customer service and a crappy experience, use Sunflowers Jewels, otherwise save your money and sanity and go anywhere else.

February 26, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I’d give 0 stars if I could

I’d give 0 stars if I could. My boyfriend ordered me something over a month ago and it says it was delivered to CA when the shipping address clearly states OH. I have demanded a refund time and time again and they keep saying to wait and have patience.
My boyfriend is in the army and is unable to handle this situation for himself at this time, they are taking advantage of a US army officer and his time spent doing his duty.
I will be reporting them to the FTC and working with them to receive a refund if they don’t do it on their own. This is theft.

February 17, 2019
Unprompted review
Rated 1 out of 5 stars

Wish I could rate 0 freaking stars!!! Send me my freaking ring!!!

Wish I could rate 0 freaking stars!!! Don’t waist your money or time! They are a sham and this is a scam! My husband ordered me a ring back in December to be here by February. Still haven’t received it. They won’t email him back. They won’t refund his money! They won’t even send us a shipping or tracking email!!! Order never filled or shipped!!!! Worst Customer Service Ever!!! Never Ever Recommend!!!! Their Customer Service is Email!!!! Don’t waste your time or money. You’ll never get your product!!!

February 17, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered a package over a MONTH ago...

I ordered a package over a MONTH ago and it still has not been shipped! I’ve contacted them several time in which they have told me to kindly wait and it will be shipped ASAP. They sent that to me 4 times and still haven’t even shipped my package. Every time I ask to speak with some type of manager or supervisor I never speak to one. I even tryed to cancel my order and get a refund but they will not respond to me. I ordered this item December 22nd and today is February 1st. At one point they offered me a lousy 15% off my next purchase when in reality there will never be anything ordered from them again from me! I expect to get my package and my money to be refunded due to this nonsense! This company is horrible and I am starting to think they are nothing but a scam! I would not suggest anyone to order from here unless they want to wait months for it to arrive.

February 1, 2019
Unprompted review
Rated 5 out of 5 stars

Loved it!

Not sure about the other reviews but I'm so happy with my purchase. I ordered the calendar keychain as a christmas gift and it arrived on time. Would recommend to anyone, specially this item

January 8, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered a package 12 business days ago

I ordered a package 12 business days ago. After purchase it says their end takes 2-5 business days to process then 1-3 days to ship. I had to email them just to ask why my package was never shipped. This holiday season was financially tough on me and it’s one of the very few thoughtful gifts I could get my girlfriend. When she opened the gift I was going to tell her I loved her for the first time with a note I wrote after she used the gift, on Christmas morning, they ruined that. Horrible service overall. Would not recommend buying from them unless you have time to do it 1-2 months in advance. First time I’ve ever written a review in my life, pretty pathetic on their end.

December 24, 2018
Unprompted review
Rated 1 out of 5 stars

Purchased a custom made calendar…

Purchased a custom made calendar keyring to mark the anniversary of me and my fiance. It took three weeks (the maximum stated time) before the product got shipped to me. i then had to wait an extra two and a half weeks for it to reach me. I was away during that time but there was someone at home available so it could be collected. when i returned home i discovered that nothing had arrived, i checked the tracking site online to find that the product had been marked as delivered. i contacted their customer service email and got no response, i had to resort to paypal (my payment method) to get a response from them to which they told me i would have to pay again for the product if i wanted it. the price was $50, no refund was offered at all.

December 12, 2018
Unprompted review
Show reviews in all languages. (83 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look