Sunflowerly Reviews 661

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 376 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with the products, finding them to be of poor quality and not matching the descriptions or images advertised on the website. People frequently reported that items were not as expected, often receiving cheap plastic or acrylic pieces instead of the promised 3D statues or personalized keepsakes. Consumers also experienced significant issues with their orders, including long delivery times, lost parcels, and items not arriving at all. Some reviewers noted that the pricing was too high for the quality received, and the delivery service was often criticized for being slow and lacking transparent tracking information. However, some customers were satisfied with their purchases, finding certain products to be beautiful or providing comfort, and a few appreciated the company's effort to resend lost orders.

What people talk about most

Product

People report negative experiences with product quality and accuracy. Many consumers express disappointment,... See more

Order

Clients share negative opinions on order experiences, with many expressing strong dissatisfaction. Reviewers... See more

Quality

Reviewers highlight negative aspects of quality. Many customers express disappointment, stating that products... See more

Price

Consumers find price to be negative, with many expressing that products are not worth the money charged.... See more

Delivery service

Customers consistently express significant dissatisfaction with the delivery service. Many reviewers report... See more

Reviews shaping this summary

Rated 2 out of 5 stars

PLEASE don’t waste your money by purchasing from this company! I failed to do my research, and boy did I screw up. The product is NOTHING LIKE WHAT YOU EXPECT. I’m out $45 for a cheap plastic piece of... See more

Rated 1 out of 5 stars

I had a glitch in the web site while completing my order and accidentally ordered 2 watches. The next day I saw the order confirmation and realized the error. I sent them an email only to receive an... See more

Rated 1 out of 5 stars

Emailed before purchase. Told to order it would arrive. Said it shipped from USA. I ordered and paid expedited shipping.just to be safe. Item arrived late. Seller does not support their return policy... See more

Rated 1 out of 5 stars

I placed my order on April 8, 2026 and have not received it yet. I have called and left message and each time I call an agent isn’t available. I left several details messages and to no avail. I’ve als... See more


Company details

  1. Gift Shop

Written by the company

Sunflowerly is an online personalized gifts store. We offer a wide range of home decorations, accessories, graphic t-shirts, hoodies & sweatshirts, footwear and a whole lot more for customers around the world.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

661 reviews

5-star
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1-star

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

This is the absolute worse company I've…

This is the absolute worse company I've purchased from. Ordered in more than enough time according to their website. Sent an emsil inquiring about the shipping. Supposed to ship from US within 3 days of order placement. Kept tracking it, well over a week and a half to ship.Paid for expedited shipping. Arrived late. Gift was ok at best. I've been sending emails about a refund since December. Same reply, we've received your ticket, be patient, we will get back to you.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Was informed that my order was…

Was informed that my order was delivered.. I ordered 4 products, only received 1? Missing 3 products, I emailed customer support.. only got auto-reply, no response. I don't know what happened to my other 3 orders? BIGGER QUESTION -Why was I only mailed 1 product when I ordered & paid for 4 Products?
Very sad to realize this! Feeling scammed & angry!

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Read reviews before ordering.

Read reviews before ordering.
I placed an order for two items on January 20th that held deep sentimental value after the loss of my mother. The tracking number has shown the parcel as “in transit” since January 22nd, with no movement since.
Communication has been extremely poor. Emails receive only automated responses with no clear or direct explanation of what is actually happening with the order.
This experience has been disappointing and upsetting given the personal significance of the items. I would not purchase from this company again.

January 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Not what I was thinking

The item I received did not quite match my expectations based on the picture displayed. While it is a pleasant item, it does not fully align with the representation provided.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality. Not as pictured on website.
Ordered beach towels, so thin, very poor quality.
I will read reviews in the future before I order from a website I am not familiar with.
My error.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company I ordered a Christmas…

Terrible company I ordered a Christmas gift in November...never received it...always an excuse when I email them...the lastest excuse is they couldn't find my house but if I send them an additional $16.they will resend it......Totally scammed out of my money

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading and flat

I was very excited waiting on my pillow but when I did get the package there was a flat pillow with a sublimation photo on it nothing like what they are advertising i could have made that and saved my money please don't order from them and save your money and the shipping was crazy it never moved to see if it's on the way

February 3, 2026
Unprompted review
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Rated 1 out of 5 stars

The pillow is not at all what the…

The pillow is not at all what the preview shows. It is much smaller and looks nothing like the pillow I ordered. My husband passed away and I wanted this memory pillow. I was never so disappointed in all my life! It's horrible.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Please don't buy anything

Please don't buy anything from this company. I have been waiting for over a month for one product that has not arrived yet. I can understand that the carrier company that they work with can make mistakes regarding delivering the product to the correct adress, however, the fact that this company tells me that I have to go literally check door to door and ask if they receive my package, and in adittion providing me with a number that I have to call to ask what happen is a red flag on the spot. Last thing, forget about a refund because is not going to happen.

January 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Impressed by the plaque.

I was very impressed by the customer service department. I had ordered a plaque, but received an ornament. One quick email later, the order was corrected and less than four days later the plaque arrived. I love it. 💜 I wasn't sure of the date.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Acrylic plaque. False advertising

Acrylic plaque: advertising picture of what their selling you look three dimensional of the picture you send them to create with. What you get is a poor quality image of the picture you sent them behind a half inch thick piece of acrylic. Nowhere in their advertising can you see the acrylic overlay. It looks like a 3D creation of your picture. False advertising. Very poor product. Don't buy unless you like disappointments.

January 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company, it's a scam and you will not receive your order and they will not respond other than a automatic response email. Stay away! Ordered December 7 th and nothing January 27 th.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

They promised a 3D statue if I uploaded…

They promised a 3D statue if I uploaded a photo so I did they charged me $40
Than after waiting several weeks they sent me a 2" X 2" piece of plastic with the picture I uploaded glued on it .
It was a piece of crap this was for my son's birthday, a grade school kid could of done a better job they also have terrible customer service

January 23, 2026
Unprompted review

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