Ordered youth sunglasses in early December 2025. Email that item shipped. No further emails. Never delivered. MULTIPLE emails to support with multiple excuses re: delay. Mid January, requested refund.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I wish I had seen these reviews before placing my order. Seems like multiple customers had the same experience of delayed orders in poor communication.Ordered 5/22/26 and it keeps saying ready to ship... See more
Ordered 2 pair of youth sunglasses December 14 with 1-3 day shipping. Email sent December 24 requesting status since I had no tracking info. Received long email about a shipment to them was delayed th... See more
Placed two orders just a few days apart and was given a 2 week window for delivery. That was in November 2025. After numerous emails and chats back and forth, receiving “pre-shipment” tracking numbers... See more
Company details
Written by the company
Contact info
1801 SW 144th, 33176, Miami, United States
- losreyesapparel@gmail.com
- sunglasseslosreyes.com
1.4
Bad
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great product!
July 18, 2024
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Robbery
I did not even receive my glasses and when I emailed customer service they never even got back to me.
June 17, 2024
GOAT
Los Reyes customer support is very fast and outstanding. Live their products and service. 5 star!!!!!!
May 15, 2024
Unprompted review
Amazing deal and quality
The quality of the sunglasses and colabs are awesome. The price was also great!!! My son loves the three pairs he owns. The case sets are very good quality as well.
April 18, 2024
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My grandson loved his new sunglasses…
My grandson loved his new sunglasses from Los Reyes, he’s was so excited !!!
April 18, 2024
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My son says he loves the way the…
My son says he loves the way the glasses look and how they feel when he play’s baseball
April 17, 2024
Awesome Service
Received our order but a couple of small items were missing. I contacted customer service and they jumped on it right away. They could not have been more helpful and expedient! They followed up 3x during this process….very pleased! AWESOME service!
April 17, 2024
Worst Customer Service
My son really wanted a pair Los Reyes sunglasses for his birthday. The glasses were fairly priced so I ordered them. I received a shipping notice within a couple days with a tracking number. I checking the tracking number for 3 days after I received it and there was no updates. I emailed about the status multiple times and never got a reply. I reached via social media and still no reply. The customer service was awful. I will never order from them again
April 8, 2024
Unprompted review
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Fast shipping
Fast shipping. Arrived on time. No damage to package or item.Quality of glasses/material were good! 11 year old loved them. Messaged company on Instagram to thank them and they responded within minutes. Will definitely purchase again and let my family and friends know.
April 6, 2024
Unprompted review
The glasses where even better in person…
The glasses where even better in person ☺️ came right on time
March 18, 2024
14yo son loves them
No complaints and fast shipping. Exactly what my 14yo baseball player wanted. He loves them better than his Oakley Sutros.
March 18, 2024
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Would’ve been 5 stars but
A little better packaging would be nice rather than a bag. The box come a little smashed just glad the glasses weren’t damaged
February 18, 2024
Easy purchasing
Easy purchasing, good communication. Wish it would've come a little sooner because my grandson was really hoping to take them to Florida with him BUT........it arrived two days later.. :( Other than that, all good. Thank you!
February 16, 2024
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