Run, Run for your life from them
To be honest, not even sure where to start. Once I wrote down a complete list of what went wrong, I had 2 pages A5 written. From lack of lead from them, through ignoring us, and not sending instructions (to this date), on application it appears the warranty started half a year before we even ordered the product... then finance department handling the complaint from us, because the incompetence of the planner could not be reported to the manager, and the same person is the planner and the manager. They auto invited themselves to come over... and on, and on and on... Just....Find another company, because, this is an example of how not to do business.








