Sunnamusk London Reviews 

8,441
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, especially the fragrances and oils, noting their incredible scents and long-lasting nature. Many reviewers receive compliments when wearing these products. The staff are frequently described as helpful, professional, and friendly, providing excellent service without pressure, making the shopping experience enjoyable. Additionally, customers appreciate the beautiful and exquisite packaging, along with quick and efficient delivery services. However, some customers also noted that the fragrance did not last as long as expected, with some finding it weak or different from the sample.

What people talk about most

Product

Reviewers consistently express satisfaction with the products, highlighting the exquisite and long-lasting... See more

Quality

Customers had positive experiences with quality, frequently praising the exquisite and delicate scents of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, consistently highlighting the staff's professionalism,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil... See more

Company replied

Rated 5 out of 5 stars

The staff member at the Wood Green shopping mall was genuinely incredible and so kind. His service was amazing and I had such a wonderful time buying my perfumes from him — I’d honestly go back to... See more

Company replied

Rated 5 out of 5 stars

Easy to purchase on line - and arrives in quick time , but I also love going into one of your stores to inhale all the uplifting , soul quenching aromas . Amber rose oil is my go to , but I also have... See more

Company replied

Rated 5 out of 5 stars

Their products are very amazing! I purchased the Golden Dust and I absolutely love the scent. I've received so many compliments on it. They were incredible patient and helpful while I took my time dec... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics Store

Written by the company

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,441)

1,254 reviews in the last 12 months

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Rated 5 out of 5 stars

Their products are very amazing

Their products are very amazing! I purchased the Golden Dust and I absolutely love the scent. I've received so many compliments on it. They were incredible patient and helpful while I took my time deciding what I wanted to purchase.

July 31, 2026
Rated 5 out of 5 stars

Customer assistant was attentive

Customer assistant was attentive, pleasant and polite.

July 25, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Anna

Thank you for your wonderful feedback. We’re delighted to hear our customer assistant was attentive, pleasant, and polite. We truly appreciate your support!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Love it.

July 31, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Marilyn

Thank you for your lovely feedback. We’re delighted to hear that it's always a pleasure shopping with us. We truly appreciate your continued support!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Outstanding customer service!

Outstanding customer service!

July 30, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Mohammad

Thank you for your fantastic feedback. We’re thrilled to hear you received outstanding customer service. Your kind words mean a great deal to us!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Trying a new oil

Trying a new oil. Not as strong as insigna but gorgeous The bloke in meadohall was amazing

July 29, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Angela

Thank you for your wonderful feedback. We’re delighted to hear you’re enjoying your new fragrance oil and that you received such amazing service from our team member at Meadowhall. We’ll be sure to pass on your kind words to the team. We hope you continue to enjoy your new fragrance!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

10/10

I ordered a few oils and a couple of their fragrances at a great price compared to any of their competitors around. The oils smell incredible and last all day. I was still getting a whiff of them the following morning on my skin and they are at a great price. As I ordered a few things, come checkout I was eligible for a few samples and they do treat you with the samples! Really great company to buy your scents from in my opinion.

July 29, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Jake

Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying both our fragrance oils and Eau de Parfums, and that you found them to be great value. It’s wonderful to know the longevity has impressed you and that you were pleased with the complimentary samples included with your order. We truly appreciate your recommendation and your support!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Beautiful packaging prompt delivery

Beautiful packaging prompt delivery

July 27, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Dawn

Thank you for your lovely feedback. We’re delighted to hear you were pleased with the beautiful packaging and prompt delivery. We truly appreciate your support!

Kind Regards
The Sunnamusk Team

Rated 2 out of 5 stars

Quite expensive with no online discount…

Quite expensive with no online discount compared to shop/stalls.
Also no samples provided

July 27, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear K Ali

Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience. We appreciate your comments and will ensure your feedback is shared with the relevant team for consideration.

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Amazing product as always

Amazing product as always! Very speedy delivery.

July 27, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Will

Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying our products and that your order arrived so quickly. We truly appreciate your continued support!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Loving the new Escape EDP and layered…

Loving the new Escape EDP and layered with Golden Dust works incredibly well

July 27, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Mike

Thank you for your wonderful feedback. We’re delighted to hear you're loving the new Escape EDP and that you've discovered such a great layering combination with Golden Dust. We hope you continue to enjoy your fragrances!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Beautiful perfumes❤️ Fast Delivery👌

Beautiful perfumes and excellent fast service - I’ve used Sunna Musk for years and I will continue to do so!

July 27, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear Natalie

Thank you for your amazing feedback. We’re delighted to hear you’ve been enjoying our fragrances for so many years and that you continue to be pleased with both our products and speedy service. Your loyalty means a great deal to us, and we look forward to serving you for many more years to come.

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Great customer service

Great customer service, amazing fragrance.

July 26, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Dear R K

Thank you for your wonderful feedback. We’re delighted to hear you enjoyed both our customer service and your fragrance. We truly appreciate your support!

Kind Regards
The Sunnamusk Team

Rated 5 out of 5 stars

Absolutely hooked

Absolutely hooked. Since first purchasing in March I don't wear anything else but sunnamusk now. I am asked daily by random people what I am wearing. I tend to bled several scents and have been impressed with the quality and the cost. I buy 4 oils at a time which tend to last about 4 months. With the discounts this works out at £80 (ish), which isnt that pricey for perfume 3 times a year.

July 25, 2026
Sunnamusk London logo

Reply from Sunnamusk London

Hey

Thank you for your amazing feedback. We’re absolutely delighted to hear you've become such a fan of Sunnamusk since your first purchase. It’s fantastic to know you enjoy layering our fragrances, receive daily compliments, and find great value in our products. Your continued support means a great deal to us, and we look forward to helping you discover even more favourites in the future.

Kind Regards
The Sunnamusk Team

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