sunnyflowerdelivery.com Reviews 

2,132
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 481 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the timely delivery of their orders. They often found the flowers beautiful and the ordering process straightforward. Some people also valued the convenience of placing last-minute orders that still arrived on time. However, some people mentioned significant issues with late or undelivered orders. Many reviewers were dissatisfied with the product received, noting discrepancies from what was ordered, poor quality, or damaged items. There was also strong consensus regarding high prices and unexpected fees, with some feeling the value was poor. Several customers reported unsatisfactory customer service and difficulties with refunds.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many expressing dissatisfaction over late or... See more

Product

Consumers find product quality to be ambiguous, with many expressing disappointment as the delivered items... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing dissatisfaction due to issues like late... See more

Price

Reviewers express significant dissatisfaction with pricing, often describing it as unfair due to hidden... See more

Service

Customers had ambiguous experiences with service, with many expressing significant disappointment and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Flowers were fine! However, they were left by the front door which my friends seldom used. No one notified them of the delivery (and they were home). So...they didn't actually get the flowers until th... See more

Rated 2 out of 5 stars

I ordered flowers from sunnyflowerdelivery in Prescott, AZ on a Friday night from among options showing next day delivery, for delivery Saturday, and received an order number and confirmation of my re... See more

Rated 4 out of 5 stars

Although the pictures were a little bit deceiving (smaller, not as full or colorful) from the actual arrangements on the website, the recipients were surprised and happy with the flowers. My granddau... See more

Rated 4 out of 5 stars

Delivery was on time and flowers were beautiful. However, we ordered a specific one to get the pink vase and they did not come in a pink vase, it was clear.


Company details

  1. Flower Delivery
  2. Flower Market
  3. Gift Basket Store

Written by the company

Sunny Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it’s our job, but because we really do care. We understand the importance of every floral order. For over two decades, Sunny Flower Delivery has taken great pride in our unbeatable commitment to customer satisfaction. From our family to yours, we thank you for entrusting us to deliver your flowers. We promise to do our best to satisfy you! We send flowers to most any location, and we have relationships with both local florists and flower growers. Not only does this help ensure the gifts you send are delivered on time, but it also means they are as fresh as possible and deliver a great value to both the receiver and the person who sends flowers. Our customer service team is standing by to help you with any order. Whether you’re sending a dozen roses to celebrate your love or a gift basket to congratulate a co-worker – if you have questions, our team has answers. Just call (855) 874-5781 or place your order online. We will help you find and deliver the perfect flowers, plants, or gift to celebrate life’s most meaningful moments You’ll find bouquets for all occasions: birthday flowers, anniversary flowers, Just Because, New Baby, Love & Romance, I’m Sorry, Get Well, and Sympathy. And we also have the right flower arrangements for all holidays: Christmas, Easter, Thanksgiving, 4th of July, Valentine’s Day, Mother’s Day, Father’s Day, and Halloween. We offer many different rose colors and flower arrangements: red, pink, yellow, peach, purple, and white. Whether you’re looking for a flower bouquet or a potted plant, our variety of flowers and gifts provide you plenty of choices. Same-day flower delivery is available throughout Spring, Winter, Summer and Fall. All you have to do is place your order by 2:00 pm of the recipient time.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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2.9

All reviews

(2,132)

483 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered flowers and more than a month later they aren't here

I ordered flowers for a friend who just lost her father. I went online and ordered for the next day delivery. I was hoping for a pleasant surprise. As the day went on I reached out to her and asked if she had a delivery and she had not. As the end of her workday came close I was checking the website for a delivery notice as all day it showed not delivered. Just before 5:00pm the notice changed to delivered so I reached out to her and asked if she received the flowers. She did not.

That evening I went back to the website and followed the instructions for no delivery and it said to expect an email with 48 hours. That email didn't come. I went back two more times, each time outside of the 48 hour timeline just to give them a extra day to reply and nothing.

I then went online and used the link to get a call back. I did receive a call back and the agent was nice but not helpful at all. She basically said the flowers were going to be sent out again but I was not confident. She also said she would call or send an email with confirmation of the delivery and I'm still waiting and that was three weeks ago.

The delivery was to a business and my friend checked the other businesses around the area to see if they had been misdelivered but they had not.

I understand that these types of websites work with a network of local flower shops but apparently they did not. I also can't find a "local shop" that would be able to make and deliver the arrangement.

I'm waiting right now for a second call back. This is completely unacceptable business practice and very frustrating. In the busy space of flower shops do not use Sunny Flowers Delivery.com.

March 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible experience

Horrible experience! I ordered flowers to be delivered today to a funeral home. I paid $131.72. They sent me a text at 8:00 pm after funeral was over to say they couldn’t find the funeral home! I’ve requested a refund and will call my bank tomorrow. Makes a sad day even worse! I will never order from Sunnyflowers.com! They should change their name to Gloomyflowers.com!

April 22, 2026
Unprompted review
Rated 2 out of 5 stars

Hard to get in contact with them

Hard to get in contact with them. They offer service to adjust the order and you pay for it. At the end nothing has been done.
I payed for a banner and extra white rose for the bouquet for my mother in laws funeral ceremony.
Only the free card was on them.
Its not about the money. Absolutely don't care about that.
But I think its really rude not to add extras when someone ordered it.
I called asking them for a picture after delivery. They assured me that would happen. Nothing!
Luckily one of our relatives made the picture. I was shocked to see the banner was missing

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Bouquet and Great Customer Service!

Sunny Flowers delivered a beautiful bouquet with balloon and chocolates for my friend's birthday. She said they were gorgeous and appreciated that they called her to let her know that they had been delivered when she wasn't home. I would highly recommend them!

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Customer service was quick to respond when I was placing the order and asking about tracking. AFTER DELIVERY, NO RESPONSES! I paid extra for "deluxe" flowers which were absolutely nothing like the bouquet I ordered (probably 1/10 of the actual flowers included). Additionally, the balloon I ordered was a "Happy Birthday" balloon and the recipient received a "thinking of you" balloon. The flowers were said to come in a basket yet they came without one. Finally, the delivery was promised next day, with confirmation via chat/email and even a phone call from your company saying they would be delivered by 9PM on the 15th of April and they were delivered on the 16th.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Flowers not delivered and no explanation given

I ordered flowers to be delivered to my daughter-in-law for her birthday. According to the sunnyflowerdelivery website there would not be any problem ordering them 24 hours in advance of my desired delivery date. Firstly I did not receive an email receipt with my order number. The only thing I saw was a note on the page where I chose the flowers from their website that payment had been successful. Secondly, my daughter-in-law- never received the flowers the day they were scheduled to be delivered nor did I get an email saying they had been delivered. The following day, Sunday, I called the company and they said that something had gone wrong but they did not know what. The call center is not in the USA. The best that they could do was suggest that they might be able to get the flowers delivered the following day, Monday, now 2 days after my daughter-in-law's birthday. Really this is a very slack business. Now that this has happened, I see that they have received many bad reviews.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I could not believe the bouquet that…

I could not believe the bouquet that was delivered to my friend!! I was a little concerned because the price was SO reasonable I thought it would just be a few flowers in a tiny vase.
The arrangement was so beautiful!! With balloons 🎈 and a stuffed animal that matched the theme of the business it was delivered to!! It went above and beyond anything I could have asked for!!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning arrangement of Orchids

Oh my! The flowers are gorgeous! Such a wonderful display. Even though I am “viewing” them from a picture they are beautiful. Delivered timely as well.

April 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Same day delivery is a joke

Ordered flowers for delivery and paid the upcharge for same day delivery (additional $5.99). The flowers were not delivered within the 4-hour window quoted (Thursday). They weren't even delivered on that date. The following day (Friday) we received a call from them stating they would be delivered the next day. Saturday we received an email stating they would be delivered either the following day (Sunday) or "Our designer can prepare a redelivery on the next available date." I called to cancel the order and was offered a $5.00 refund. The additional same-day delivery we paid for was $5.99 so it didn't even cover that cost. I would highly recommend using a Canadian company if ordering flowers in Canada.

April 18, 2026
Unprompted review
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Rated 1 out of 5 stars

AVOID!!!!!!!

i ordered flowers from this place for a person whose mother had just passed away, the bouquet advertised was beautiful, i wanted to make it a little bigger by adding the premium option. what they sent was diabolical! i cannot express how awful the arrangement was that they delivered. not one flower was the same as the picture, and there were literally only a handful of flowers. they delivered a 19.99 bouquet from the grocery store, and i paid over 100 dollars. they asked for pictures which i sent, the customer service rep even agreed with me about how they were nothing like what i ordered. i told him at this point(its been days of this) i want a refund, he offers me 10%, after i tell him off he then offers 20%. literally stealing from customers, he says he has to wait to get authorization after they review everything, what is there to review other that pictures, and time that has passed.. Do not order from these people!

April 11, 2026
Unprompted review
Rated 3 out of 5 stars

missing ballons and late delivery but awesome door dash delivery man

The product was just as depicted except the $21 in Mylar ballons I paid extra for was left off (the arrangement came with six regular type ballons, the Get Well Mylers were additional). They also weren't delivered on the day promised because they said the address wasn't correct and didn't notify me until after dinner time that day. It was a hospital. The address was correct. So was the patient name and room number. I gave them the same address AGAIN. They were delivered the next day and the follow up emails were appreciated. The reason this is three stars and not 1 or two is Claude (Clyde?) the door dash delivery guy in Wichita Falls really made an effort, calling me to verify everything (he wasn't given the patient room number which I had provided TWICE). and letting me know when the 5 year old patient got his bear and balloons.

April 15, 2026
Unprompted review
Rated 3 out of 5 stars

Paid for delivery before 1pm and waited…

Paid for delivery before 1pm and waited to hear from recipient. Finally checked website and it said 'not delivered', called company and AI said delivered. Talked to operator and asked which was correct, operator said she called driver and said they were delivered on time. Found out they weren't delivered until 2:30p. Bouquet was beautiful when delivered, got hugs and kisses from girlfriend, company forgiven for now and I will try again with this company.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam charged me USD prices…

This is a scam charged me USD prices with no indication anywhere of this been a US company or anything on the invoice indicating US prices. Ordered under Sunny Flowers and was charged by Blossom Flower Delivery.

April 14, 2026
Unprompted review
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Rated 2 out of 5 stars

Ordered sympathy flowers for daughter-in-law

Ordered sympathy flowers for daughter-in law on 4/11/26 for same day delivery. Received a call Monday morning at 10 am and was told the delivery will be going to out today. Not good since I paid extra for expedited delivery. The person who called me was very difficult to understand due to their accent. I will not be going to them again.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering process was very complete yet…

Ordering process was very complete yet very easy to get through. Delivery happened on time. (I wish that I would have known exactly what time my order was sent out for delivery.) I did see a picture of the bouquet that was delivered and it was fantastic!

March 24, 2026
Unprompted review

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