Sunnygo Reviews 

371
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, most reviewers were let down by their experience overall. A significant number of consumers reported receiving products that did not function as advertised, such as steam straighteners that flood or car cameras that require constant power. Many people stated that they received items that were significantly different from what they ordered, involving incorrect items or receiving fewer units than paid for, like small seats instead of large ones or incorrect filler amounts. However, some customers also noted instances where once communication was established, issues were resolved quickly, or they eventually received a full refund. Conversely, a small portion of people felt that communication was extremely difficult, mentioning a lack of contact numbers and having emails go unanswered despite numerous attempts to ask for updates or refunds.

What people talk about most

Order

Customers had negative experiences with order processes, frequently reporting that quantities were... See more

Product

People report negative experiences with product quality, describing items as poorly made and failing to match... See more

Response time

Reviewers express deep disappointment and frustration regarding the response time from customer service.... See more

Refund

Customers consistently note ambiguous experiences with refund processes. While numerous reviewers faced... See more

Customer communications

Consumers find contact with customer service to be a major frustration due to unresponsiveness. Many... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a garlic chopper. Was due to be delivered and was at home when delivery company stated unable to deliver. Courier now shows as cancelled by sender. Numerous efforts made to contact sunnygo on... See more

Company replied

Rated 1 out of 5 stars

One star is too many! Rubbish product not at all like the superb Facebook advert. I stupidly fell for it twice once as Sunnygo and once as their other name Vyjoy. It was a folding solar charger with... See more

Company replied

Rated 1 out of 5 stars

Zero stars if I could award. Do not order as item has not arrived and no response from their support team. They also didn’t send a confirmation email but immediately took money from my bank account. T... See more

Company replied

Rated 1 out of 5 stars

One star is too many. Purchased and received cameras for car which were supposed to be cordless they are not plug in cigarette lighter. Sent Emails requesting details how to,return goods no respon... See more

Company replied


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 48 hours

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1.4

All reviews

(371)

326 reviews in the last 12 months

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Rated 1 out of 5 stars

No delivery, no reply.

I made a purchase of a makeup product advertised on Instagram. It’s been 6 weeks, and no product. No reply from their “customer service” department. Basically a complete rip off. Don’t use them, whatever the product. I wish I had read these reviews first. Hindsight is a wonderful thing. Oh well.

December 21, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM company

Do not order from this utter trash of a company. Ordered one thing (got charged for 3)!! They said they cant refund. 3 weeks later no sign of the goods either. A complete scam avoid at all costs

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Faulty item received

Faulty item received.
I purchased the moving and chirping bird. Does nothing, doesn't move, doesn't chirp.
I constantly emailed company and used the contact form on their website but no response.
Poor customer service.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace

Absolute disgrace - ordered product in good faith on 3 day delivery here we are 4 weeks later no sign of anything !!
No reply from customer service .:.: please don’t waste your money …. SCAM !!!!!!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Scam of a company Do not use ever Did not receive my item despite numerous emails Why are they still trading ?

December 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Let down

Ordered an item beginning of November, now its the 19th December and not received it. I have complained/ chased a few times with no response. DO NOT BUY FROM THIS COMPANY. They take your money, then nothing.

December 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Dreadful Company

Dreadful Company. No goods delivered. Never respond to emails. I suggest they be removed as all of these Customers report the same problem.
My rating would be no stars if that were possible.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

I have not received my order. I kept checking status and it said unfulfilled. I sent a message to ask where it was and now the site is saying I have no orders. I wished I had checked the reviews before I ordered.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Completely scammed just like all the…

Completely scammed just like all the other reviewers here. I placed an order a few weeks ago with sunny go from an ad that came up on TikTok. Money was taken and I was emailed with an order number. To this day never heard a word from them since despite numerous emails sent to them. Only wish I had checked the reviews before I placed the order. How are they getting away with this? Is there no law at all to take them off line? Stealing people’s hard earned money, they should be locked up, pure criminals!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

I would NOT use this company

I would NOT use this company! I was charged twice for my order and have been completely ignored by the customer services for over 10 days so far when asking that they refund the mistaken additional payment. This is not bad service it is theft!

November 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Fake white cream foundation…

I've ordered the white cream foundation that it was supposed to change the colour on your face and is not working at all the foundation remain white and it doesn't cover anything on your face
It is a scam and a waste of money

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company, they don’t even follow their own policy on cancellation/ammend order - they in fact totally ignore it! They never respond to email, will be taking up with credit card plus reporting to trading standards - stay clear!

November 21, 2025
Unprompted review
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Rated 1 out of 5 stars

DONT ORDER FROM THIS WEBSITE

I ordered product on 15th Nov. Still haven't received it. Sent two emails. No reply. I am going to contact tick tok, Facebook, Instagram. Everyone i can and spread the news not to order from this website. Wish I had read reviews first.

November 15, 2025
Unprompted review

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