Every time I call with a question, I am put on hold for quite a while before I eventually hang up. It's always 15 or more minutes and no one even checks on me while I'm holding - they could just pick... See more
Company replied
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See what reviewers are saying
The ladies at the Covington location are absolutely incredible. Always have positive attitudes when working with us absolutely trust them with our needs. We go not only for our loans but also our taxe... See more
Everyone at Sunset Finance are completely different than any place I've been to. The staff are extremely friendly. They all engaged in conversation other than the reason why you are there. They actual... See more
Extremely friendly staff. Above and beyond customer service. I wish they had online pay yet then I kind of do not because they call you. Life gets busy and we forget and they are very understanding ab... See more
Company details
- #72 of 86 best companies in Loan Agency
- #8 of 10 best companies in Tax Preparation
Written by the company
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Contact info
510 Mountain View Dr. Suite 500, 29672, Seneca, United States
- 8648869950
- gbrown@sunsetfinance.net
- sunsetfinance.net
4.4
Excellent
735 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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i PAID MY LOAN OFF IN MARCH THEY STILL…
i PAID MY LOAN OFF IN MARCH THEY STILL HAVE IT ON MY CREDIT REPORT OPEN LIKE I STILL HAVE IT! I HAVE DISPUTED AND THEY HAVE MY CREDIT MESSED UP!!
June 1, 2023
Unprompted review
Reply from Sunset Finance Inc.
Good Afternoon, We report to the credit bureaus monthly, and are required to report credit accurately. The credit bureaus can take time to update the reporting on their side, however. You can submit a credit dispute to us and we will research your account to ensure the account is reporting accurately on our end. Please submit a dispute in writing to 510 Mountain View Dr., Seneca SC, 29672. Please include your name, branch, and account number. If you have questions or would like to discuss prior to submitting the dispute, please call me at 864-886-9950 ext 114. Greg Brown
Very pleasant and personable
Very pleasant and personable. Everything was done in about 30 minutes.
June 28, 2023
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Very helpful
The service was wonderful very informative they helped me understand how it would affect my credit if I paid on time.
July 11, 2023
Everyone was so friendly and great!
June 16, 2023
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Great and fast service
They fit me in within 30 mins of their closing time and i was in and out . Very friendly staff, great low monthly payment
April 14, 2023
Everyone at Sunset Finance are…
Everyone at Sunset Finance are completely different than any place I've been to. The staff are extremely friendly. They all engaged in conversation other than the reason why you are there. They actually get to know you on a personal level which I love and appreciate.
May 3, 2023
Kayla was really great!
Kayla was really great!! Felt very comfortable she is down to earth relatable! Thanks Kayla
May 1, 2023
I called to borrow a loan mostly to…
I called to borrow a loan mostly to help with my credit and a few things for my car. Got approved a lot faster than I thought. Everyone was very professional. Zimesha west was my representative and she was very nice. Very professional. She explained everything I needed to know throughly. Next thing I know I was signing and leaving. I would give this 10 stars if I could. And recommend it 100%
May 5, 2023
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Stellar Financial Company
The workers are approachable, personable, helpful, professional, knowledgeable, courteous, genuinely kind, helpful and accommodating. Also the terms of repayment for loans are extremely fair.
May 2, 2023
Unprompted review
Nicole and Gabby are wonderful people to work with
They helped me out when I needed extra money and allowed me to renew my loan in a timely manner
April 26, 2023
Unprompted review
Great place to get a loan from
Great place to get a loan from, very nice and highly qualified people. Definitely will recommend to others!
April 19, 2023
Unprompted review
Great customer service!
Any time I call, I feel like I’m talking to family! The customer service is great!
April 12, 2023
Unprompted review
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Awesome service
Awesome service! Has helped me with my credit and helped me through payments! Would very recommend
April 21, 2023
Unprompted review
My experience with "sunset finance "
My experience with "sunset finance "
Has been overall great 💯 customer service is amazing very nice people. Always there for me when I need them to be 💯💪
April 21, 2023
Unprompted review
An unexpected expense
My hot water heater went out, and I didn't know how I was going to get the money to pay for another one. I called them ( not thinking I would get a loan). But they understood my need for the loan and they were so helpful and pleasant to deal with.
March 21, 2023
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