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Rated 1 out of 5 stars

Do Not order from this company Ordered for next day delivery, 2 weeks later I'm still waiting. Have emailed several times and they just keep saying it's on its way I have requested my money back... See more

Company replied

Rated 1 out of 5 stars

I ordered the pillow to soothe sore neck and shoulder muscles due to stress and working at a computer. The pillow was too heavy. It did not conform around my neck. I heated it in the microwave and a... See more

Company replied

Rated 2 out of 5 stars

I recently bought the chiropractic neck pillow. The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previ... See more

Company replied

Rated 1 out of 5 stars

Put my neck out to far an made it uncomfortable to sit with and sleep with

Company replied

Company details

  1. Physiotherapy Equipment Supplier
  2. Pharmacy

Information provided by various external sources

BioMed DB Design, LLC is committed to providing each customer with the highest standard of service and useful and attractive high-quality products. Our goal is to assist people dealing with muscular pain or physical injury through well-designed, high quality products and the best service. These products leave you feeling relaxed and renewed. Try them and you'll see the results in no time. Our products are sold around the US and we are proud to have helped so many people recover from sports injuries, chronic pain, and more. Look around to find the right product just for you!


Contact info

1.2

Bad

TrustScore 1 out of 5

117 reviews

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Rated 4 out of 5 stars

Great Product...a Little Problem

The Neck Heating Wrap had a "bladder" rice leak. BioMed quickly
responded and replaced the Wrap. Excellent customer service.

October 5, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you for your feedback. Sorry for the trouble. Hope the replacement works out.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

It is a great product, I feel that it has helped my neck.

I ordered my pillow on friday recieved it on monday and I am very pleased with it.

September 25, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your kind feedback. Glad to hear the chiropractic pillow is helping you with the right neck support. Please feel free to let us know if you have any suggestions. We would love to improve our design.
Best wishes and have a great weekend,
Sharon
BioMed DB Design, LLC

Rated 2 out of 5 stars

Hot an too long

Fabric hot to have around neck .also to long on sides .

September 15, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Hi Robert,
Thanks for your feedback. We tried thinner fabrics but they don't work. Did you get the right size? Large chiropractic neck pillow is for some one with a neck circumference of 18 to 20 inches.
Best,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Excellent

Love the neck pillow--works like a charm!

August 17, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. Glad the pillow helped you. Any suggestions are very welcome.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 4 out of 5 stars

Neck pain

It's not comfortable for sleeping but is for sitting in lounge chair.

August 13, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your kind feedback about the chiropractic neck pillow. Glad you found a place to use it comfortably.
Best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Sunshine Pillows Ergonomic Travel Neck Pillow

I own one and just purchased a few more. Love this most comfortable pillow, super great for long rides. I just used it for a (one way)18 hour, almost none stop drive to Florida. and used on the way home.. It kept my head from going down on my chest I had neck surgery about 6 months ago and searched out a few different makes. Some are so much they caused my cheeks to itch, irritating. This pillow is soft and comfy and holds my head in a great position. I am giving them for gifts, and also purchased an extra one for me for the other car. Love the carrying bag , For storage keeps it clean. A+A+A+A+. Highly recommended.

August 4, 2015
Unprompted review
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Reply from sunshine-pillows.com

Thank you Deborah for your kind feedback. Glad to hear our pillow help you on your long ride to Florida and back. Your recommendation would help a lot of people around the country.
Thanks again for writing this review,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Amazing Products

I thoroughly enjoy all tree products. The long back heating pad is amazing as is the neck pillow....I love the lavender scented eye mask.

July 28, 2015
Unprompted review
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Reply from sunshine-pillows.com

Thank you so much for your feedback. Glad to hear that you like all of them. We greatly appreciate your patience when waiting for them to arrive.
Enjoy,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Good Product

Perhaps the biggest advantage over the competition is the large size of the heat/cold surface.

July 2, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Hi Joe,
So glad to hear you liked the lower back and shoulder joint heat wrap. We also use this one the most. Thank you so much for your feedback. We will keep on improving the design.
Have a great 4th of July weekend,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

Amazing Travel Pillows!

I use the sunrise travel pillows for every day use to help with my neck pain and headaches caused by neck pain. It's the perfect pillow for sleeping! It provides you with neck support so your head isn't bent at an awkward angle all night. If you have neck pain and headaches please buy this pillow! They are the best quality pillow I have ever purchased.

June 25, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks a lot for your comment. We are so glad to hear that you use the pillow everyday. We try the our best to maintain high quality at the same time try to make our product pleasing in the shape and color. We welcome any suggestions if you have.
Enjoy and best wishes,
Sharon
BioMed DB Design, LLC

Rated 5 out of 5 stars

5" small neck pillow

I cant wait to use this pillow when I take my trip in Sept...I got the leopard fleece cover and already love it....there was a mixup with my first order, but I sent the pillow back and Sharon made me the perfect one...she was so cooperative and helpful..

June 24, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you Mary for your kind feedback. Hope this pillow can help you stay away from the stiff neck you've been suffering in the past. Please let us know if any improvements if you see.
Have a great trip,
Sharon
BioMed DB Design, LLC

Rated 2 out of 5 stars

Chiropractic Insert may snag you at TSA checkpoints

I recently bought the chiropractic neck pillow.

The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previous high-end, conventional neck pillow. The insert provides extra support if your head sticks above the height of the seat head rest, like mine. I've used it on short flights and flights longer than 15 hours. I managed to sleep well with my head in a number of positions.

The bad news: So far, I've gotten snagged because of the support insert on 40% of the times that I've passed through TSA checkpoints. I haven't gotten a clear explanation about exactly why there is an issue, but it's clear that the blotch on the xray from the bag of rice is the problem. I haven't decided whether to abandon the pillow or try to figure out another support solution. I tried the pillow without the insert, but it doesn't have enough support if your head is above the seat head rest.

June 5, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thanks for your feedback. We can try to give you a similar support column made with other materials. We have tried polyester beads, they are light but flatten out quickly. Please contact us for a solution.

Rated 1 out of 5 stars

Neck pillow

Put my neck out to far an made it uncomfortable to sit with and sleep with

June 2, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Dear Joel,

Sorry to hear that your chiropractic neck pillow is too thick for you and push your head forward. You may try to take out the support column. It is made firm to provide extra support, but if it is too thick, then you can remove it or we can send you a thinner/smaller one.

Thanks again for your feedback.

Sharon

BioMed DB Design, LLC

Rated 5 out of 5 stars

awesome

I got this for a friend for their birthday. They used to use mine ( I had a Bed Buddy got it from Walmart eons ago). I don't know if they will like it but I checked it out before I sent it. The design is good. I like the fact the. Beads stay in place more. In mine it doesn't I have to turn it this way and that. So when I saw that this one the beads pretty much stay put I was happy. It got here fast which I loved. Only downside is you guys need more selection with the cloth that goes over it. Like try NFL team logos or different patterns or designs. That is my only complaint.

May 20, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. We will try to add more selections. You can always ask us to see if we can custom make it for you. Thanks again.

Rated 5 out of 5 stars

Awesome

I have already used this 3 times since I purchased it. If fits perfectly on your neck and shoulder, making it so easy to ice or heat while you're doing every day tasks.

Seller was very communicative and accommodates my needs. Fast shipping, it arrived 2 days later!!

May 20, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your kind feedback. Glad you like the heat wrap. Enjoy.

Rated 5 out of 5 stars

Comfortable & Relaxful Slumber

Purchased for my husband he travels for work quite often & has arthritis in his neck. Hes used it & hasn't left home. He was reading in bed right after he received it & LOVES it. Came quickly which was great. I plan & will use BiomedDesign again for another travel pillow this time for my daughter. They're great to work with, they were helpful to me on this order. I asked for a certain print of material & they will be able to make the pillow with it. I'm so glad. Save your neck buy their travel pillows! I promise you won't be disappointed.

May 6, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you Sheryl for your kind feedback. We just made your daughter's pillow. Hope she likes it and use it often. Come back anytime. Thanks again and have a great summer.

Rated 5 out of 5 stars

Makes such a difference in comfort

This was my third Sunshine Pillow purchase. All three are being enjoyed by both my husband and I for neck relief and support of back, legs and arms. Not necessarily their intended uses in each case, but very comforting. Better than any other types we've tried.

April 28, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you for your repeated purchase over the last 9 years, and your kind feedback. Glad you all like our pillows. Enjoy.

Rated 5 out of 5 stars

Great product!

This neck/shoulder wrap is great! It stays on well because of the internal stitching which keeps the sections from grouping together. It heats nicely and retains heat for a good amount of time. Well made! I highly recommend!

April 25, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you very much. Come back anytime.

Rated 5 out of 5 stars

Wonderful Neck wraps and Pillow

I ordered one of the 4x24 lavender heating pads when the weather was cold and I needed some additional warmth for my neck. I was so delighted with it, that I ordered a 3x27 heating pad for even more warmth for the front of the neck as well. They were in continual use as the heat and lavender scent were so relaxing and comforting.
I was luck enough to have won the large neck pillows during the Seahawks contest and it is a joy as well. Full head support as I sit in the recliner and feels cozy as well.
And the customer service has been absolutely excellent. I am so glad to have found this company, both for the products and their service
Highly recommended.

April 24, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your kind feedback. Enjoy.

Rated 5 out of 5 stars

Love the hot/cold pad.

I love my hot/cold pad. Couldn't try it fast enough ... used it as soon as I got home from work! It came quickly and with no problems. I would purchase from BioMed again.

April 17, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your kind feedback. Enjoy.

Rated 5 out of 5 stars

Great Item!

I love my heating pad! The filling stays in place and heats up nicely. Perfect relief for my sore neck and shoulders.

April 16, 2015
Unprompted review
sunshine-pillows.com logo

Reply from sunshine-pillows.com

Thank you so much for your feedback. Enjoy.

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