Sunshine Loans Reviews 648

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers had a great experience with this company. Customers frequently highlight the quick turnaround for loans, often receiving funds immediately after approval, which makes the process very straightforward and fast. The application process is described as user-friendly and easy, with many appreciating the efficiency and speed of transactions. People also commend the customer service for being polite, helpful, and professional, especially when they manage to connect with a live person. However, some people were dissatisfied with the payment process, noting issues like unexpected changes in repayment amounts or difficulties in updating payment information. A few other people also felt that customer service response times were lengthy, with some experiencing automated systems that prevented them from speaking to a representative.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting immediate funding and quick... See more

Service

Customers consistently note positive experiences with service, often praising the ease and speed of the loan... See more

User experience

Consumers generally express satisfaction with the user experience, often describing it as fast, easy, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting extremely negative... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quickness of loan... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick turn around to borrow loans, usually immediately after paying off the previous loan! No advance notice as to when your loan is due. Short hold periods when attempting to call customer service w... See more

Company replied

Rated 4 out of 5 stars

Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the c... See more

Company replied

Rated 4 out of 5 stars

When I was forwarded to another email, I was sent to and someone who knew nothing of what I wanted. This happen often.

Company replied

Rated 5 out of 5 stars

Timely accepting my request only thing I ask for same amount and they only approved half of wat I was needing other than that great job

Company replied


Company details

  1. #151 of 176 best companies in Alternative Financial Service
  2. #217 of 247 best companies in Non-Bank Financial Service

Contact info

4.2

Great

TrustScore 4 out of 5

648 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I didn’t have any problems

I didn’t have any problems, but I have been trying to get in touch with you and can’t. Never answer phone calls and can’t email you. I need to speak to someone about changing my payment date. Please help me.
Patti Palmer

May 18, 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further.

Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

I have been trying to call to speak…

I have been trying to call to speak with sn agent. All it says please continue to hold an agent will be with you. I have called back to back and still not able to speak with an agent

May 29, 2026
Unprompted review
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

Said I was approved and funds would be…

Said I was approved and funds would be deposited but noticed the bank information was incorrect so I never received the funds. Tried calling only got an automated recording stating a link would be sent to update. That didn’t work kept giving me the run around. So two weeks later a payment was taking out of my actual account. So if I never received the funds why are they taking money from me. Tried emailing but never received a response. I would never use Sunshine Loans again. This is a scam.

May 29, 2026
Unprompted review
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 5 out of 5 stars

It’s going good but you have not yet…

It’s going good but you have not yet removed what I paid back. I sent you the bank statement and still it saying I owe. Please remove.

January 17, 2026
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 5 out of 5 stars

They are awesome!!!

When I thought I couldn’t get any help, they stepped up.

May 24, 2026
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Reply from Sunshine Loans

Thank you for your feedback. We’re glad we could help.

Rated 5 out of 5 stars

Excellent loan provider

Easy approved payday loans great customer service. Good loans offers.I will highly recommend people and social media

May 27, 2026
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Reply from Sunshine Loans

We appreciate your support. Thank you!

Rated 1 out of 5 stars

Timing

I’m unsure how to pay or anything

May 26, 2026
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

Helped Just to hinder afterwards

Sunshine loans makes it easy to get money but took my repayment twice when I paid of the loan. I was not able to reach anyone on the phone or via email. I was not able to leave a message either. This is highway robbery. Do not use this company. Sad. I have sent two emails one has the picture of the duplicate withdrawals. You have yet to respond.

May 20, 2026
Unprompted review
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Reply from Sunshine Loans

We appreciate you taking the time to share your feedback, and we understand your concern. We sincerely apologize for any inconvenience you experienced.

At Sunshine Loans, providing clear communication and excellent customer service are our top priorities. We’d appreciate the opportunity to review your concern further.

Please contact us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

I cant get plaid to conect to my bank

I cant get plaid to conect to my bank. Ive only been able to use chirp with my bank

May 25, 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 3 out of 5 stars

what the heck happened

contract said my repayment would be 25 dollars every other week; accepted it; looked up my dashboard after final approvals, and it said now it was 65 dollars minimum, and the same day payoff amount (same day as having received the funds) was now doubled plus 10 dollars. The total if paid in set up payments now became triple. I'm planning to pay it off next pay date, I just hope they allow me to make it easy to do so. Updates to my rating to follow---will give 5 stars if process made easy.

May 25, 2026
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Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

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