Quick turn around to borrow loans, usually immediately after paying off the previous loan! No advance notice as to when your loan is due. Short hold periods when attempting to call customer service w... See more
Company replied
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Review summary
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Reviews shaping this summary
I have been a customer of Sunshine Loans for approximately 10 months now. Loan amounts varied between $100-$300 monthly. Repayment of Principal + Interest each month when I received my Social... See more
Company replied
Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the c... See more
Company replied
When I was forwarded to another email, I was sent to and someone who knew nothing of what I wanted. This happen often.
Company replied
Company details
- #151 of 176 best companies in Alternative Financial Service
- #217 of 247 best companies in Non-Bank Financial Service
Contact info
United States
- sunshineloans.com
4.1
Great
700 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Y'all are usually quick and efficient
Y'all are usually quick and efficient, this time the loan process took way too long
May 8, 2026
Reply from Sunshine Loans
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.
Reply from Sunshine Loans
Thank you for your support. We truly appreciate you.
Reply from Sunshine Loans
Thank you for your feedback.
Reply from Sunshine Loans
Your feedback is appreciated. Thank you.
One of the best loan companies I’ve…
One of the best loan companies I’ve ever worked with!
May 8, 2026
Reply from Sunshine Loans
We appreciate your feedback. Thank you for the support.
Reply from Sunshine Loans
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like the opportunity to look into this further and assist you. Please reach out to us at info@sunshineloans.com so we can assist you directly.
Not user friendly tried calling…
Not user friendly tried calling emailing no response last step was create a password it never took next thing I know u guys say I’m approved so confusing
May 6, 2026
Reply from Sunshine Loans
We appreciate you taking the time to share your feedback, and we sincerely apologize for any confusion or inconvenience you experienced.
We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.
Money is always there when I need it
May 6, 2026
Reply from Sunshine Loans
Thank you for your feedback. We're glad we could help.
I am shocked !
I am shocked !
I have requested that the debit order should not take place because, I didn't receive the loan amount from Sunshine loan but still the debit order took place and the money was not budgeted for !
Urgently bring back the money! I need to make payment , I have an urgent matter !
I never received money from Sunshine but why debit if you failed to loan me money !
I called but the is no proof showing that my matter will be sorted, the is no communication.
This is totally unacceptable.
May 5, 2026
Unprompted review
Reply from Sunshine Loans
We appreciate you taking the time to share your feedback, and we understand your concern. We sincerely apologize for any inconvenience you experienced.
We’d like to understand what happened and address your concerns directly. Please reach out to us at info@sunshineloans.com so we can review the situation and assist you further.
Sunshine loans is horrible
Sunshine loans is horrible! I also wanted to pay my loan in full and when I try it keeps sending me back to the original screen. I called OVER and OVER only to get a recording that kept sending me links that would not allow me to pay. I tried to email as well and no responses. Horrible auctioneer service and extremely misleading! I would definitely not ever go to sunshine again-instead try dig loans because they are fantastic!
May 5, 2026
Unprompted review
Reply from Sunshine Loans
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you experienced and for the frustration this has caused.
We’d like the opportunity to review what happened and assist you further.
Please reach out to us at info@sunshineloans.com so we can look into your concern and help resolve this for you.
Reply from Sunshine Loans
Thank you for your feedback. We truly appreciate it!
I’ve been trying to link my Standard…
I’ve been trying to link my Standard Bank account with no luck, it’s now 4 days saying the bank is unavailable and I’ve been calling without luck also
May 5, 2026
Unprompted review
Reply from Sunshine Loans
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.
I applied for a loan and confirm the…
I applied for a loan and confirm the mandate but still I did not receive any money.I send so many emails and tried to call but no answer
May 2, 2026
Unprompted review
Reply from Sunshine Loans
Thank you for sharing your feedback. We sincerely apologize for any frustration or inconvenience this situation may have caused.
We’d be glad to review your account and discuss this further so we can address your questions properly. Please feel free to contact us at info@sunshineloans.com so we can assist you directly.
Reply from Sunshine Loans
Thank you for your review.
Frustration with the website
Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the changes. That stuff should be routine and when it is not its very frustrating.
April 6, 2026
Reply from Sunshine Loans
Thank you for sharing your feedback. We appreciate your input and will use it to improve our service.
It's helping with my Need
It's helping with my Need. And very easy to talk about what you need. And it didn't take long to get your funds.some time I don't Get the amount I want. But it's ok. Thank you all Ollie.
May 1, 2026
Reply from Sunshine Loans
Thank you so much for your review, Ollie. We’re glad you had a great experience!
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