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Sunshine Mobile Reviews 4,042

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TrustScore 4 out of 5

4.1

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and straightforwardness of the user experience, finding the process simple and quick to navigate. Many people appreciate the efficient service, noting that everything went smoothly from start to finish. Reviewers often describe the application process as easy and without hassle. Conversely, a small portion of people felt dissatisfied with payment issues, reporting unexpected charges or difficulties with transactions. Some customers also mentioned not receiving the product they expected after signing up, and experiencing difficulties with refunds or communication regarding these issues.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and straightforwardness. Many... See more

Payment

Reviewers express strong dissatisfaction with the payment process. Many customers report unauthorized... See more

Product

Clients share ambiguous opinions on the product. Some customers express excitement for their new phones,... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick, efficient, and stress-free... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers express dissatisfaction with what they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what w... See more

Rated 4 out of 5 stars

Easy to use but didn’t confirm weather anything has actually gone though or if I’ve even reviving the phone at all

Company details

  1. Electronics & Technology

Written by the company

Unlike most mobile networks SunshineMobile® offers a simple solution to access our Network that does NOT require any tradtional forms of credit checks. Our packages include everything you need - A Sim Card, Number Porting Facility, Txts + Mins + Data and a Handset of your choice all for a fixed regular payment amount. Put simply, we care more about your future than any problems from your past, and firmly believe that everyone deserves a second chance when it comes to accessing a new mobile phone.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Sneaky advertisement read t&c

Easy to apply for but read terms and conditions, you don’t get the handset straight away, still have to pay before you receive anything, sim comes first then have to use that for a while before getting the handset

April 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Warning Stay away from this company

Warning Stay away from this company! They are scammers. They took £63 out of my account and still I have seen none of the money back. Utterly disgusting I have mental health issues and they keep on emailing me, telling me they can't put the money into another account. I will be taking this matter to the police and my lawyer.

April 14, 2026
Unprompted review
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Rated 1 out of 5 stars

AVOID AVOID AVOID

Same experience as most people signed up had a confirmation e-mail advising no money to be taken until 2/4 and then today they tried to take £9.99 which my bank blocked under halo mobile so then tried under the name Sun mobile for £19.99 which I will fight with everything I have to make sure that payment does not go through. The website says they are closed for Christmas in March what a lovely holiday the staff are having then !!’n.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Good

Easy to order will do another review when I receive my handset

February 19, 2026
Unprompted review

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