I’ve emailed 6 times trying to get a replacement cap for my insulated wine bottle as I’ve mislaid the silicone gasket that makes it airtight. So far, I’ve had one response offering to send me a free... See more
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Positives: These will be great for our all inclusive holiday, when we are around the pool! No ants or flies getting into our drinks and they’ll stay cold for longer - we know as my daughter and I... See more
Bought the rose gold wine cooler for my friend's birthday who we were visiting in Turkey. In order to test it, I emptied a bottle of cold NZ SB into the container before setting off to the airport (2... See more
Company replied
Fabulous product - the bottle kept my pink fizz chilled all day while at a festival. Would definitely recommend. Customer service was amazing too - great company. Definitely planning to buy more as g... See more
Company details
Written by the company
Welcome to a better way of drinking. Our lifestyle drinkware range focuses on the post-5pm market, with beer, wine and spirits in mind. No one like warm rosé or beer, and we've got you covered with our range of insulated wine bottles, tumblers and beer can coolers. Our insulated wine bottles keep rosé and white wine cold for up to 24 hours, and mulled wine hot for up to 12 hours. Sup's Capsule can cooler for bottles and cans uses patented Flexi-Grip technology to hold almost any size bottle or can, keeping your favourite beer, soda or seltzer cold til the last drop.
Contact info
20-22 Wenlock Road, N17GU, London, United Kingdom
- hello@supdrinkware.com
- supdrinkware.com
3.5
Average
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Holiday essentials
Ordered the flasks/wine tumblers for our holiday to keep the drinks cold. It was easy to order, great price during sale, quick delivery and arrived beautifully presented. Will order again and already recommended to friends/family.
April 24, 2024
item was great but I was supposed to…
item was great but I was supposed to get 2 for £19.99 and I only got one, customer service not great as had ignored all my messages re this matter
update: now had a response from the company and 2nd tumbler on it's way. The tumbler itself is great so pleased this issue has been resolved. Would recommend the product
April 24, 2024
Reply from supdrinkware.com
Hello Ms Ford,
I can see from your order that only one tumbler was added to cart. In order to qualify for the BOGO offer, you would need to add two tumblers, one of which is auto discounted at checkout. I apologise if this was not made clear.
I have processed a new order for a second tumbler which will be despatched today.
If I can help any further, please contact us at hello@supdrinkware.com and our UK based team will take care of you.
Thank you
The Sup Team
Positives and negatives
Positives: These will be great for our all inclusive holiday, when we are around the pool! No ants or flies getting into our drinks and they’ll stay cold for longer - we know as my daughter and I conducted an experiment - an ice cube is a sup tumbler and an ice cube on a standard, plastic cup… the ice stayed solid for a lot longer in the sup!
Negative: they do leak if they fall over. I don’t intend on tipping mine upside down, so this shouldn’t be an issue, but we did test all 3 of our tumblers and all leaked out when left on their sides.
Over all - they’re funky looking. Glad I got an offer of 2 for the price of 1, as £20 for a tumbler is rather expensive in my view!
April 9, 2024
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More than happy with my products
Great product lovely packaging and super fast delivery will be purchasing more items very soon.
Very happy customer !!
April 8, 2024
Love the product
Love the product, box was damaged in transit, contact them by email and the next day we had a replacement. Great customer service, very happy.
April 2, 2024
My wine cooler and cup arrived today
My wine cooler and cup arrived today, I was so impressed with the speedy delivery and delighted with my purchase, the packaging is equally impressive. I’ve now ordered my husband the beer holder. 5 stars from me
March 18, 2024
Unprompted review
Great product delivered in good time…
Great product delivered in good time and packaged well. Can’t ask for more.
March 8, 2024
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bought for my son in law,s birthday and…
bought for my son in law,s birthday and it looks fabulous and I am sure that he will enjoy taking wine to the beach
February 26, 2024
Website was easy to navigate and my…
Website was easy to navigate and my parcel arrived promptly.
January 31, 2024
Very pleased
February 5, 2024
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Speedy delivery and great looking…
Speedy delivery and great looking product. Thank you 😊
January 26, 2024
Product was received quickly and works…
Product was received quickly and works really well as promised! Kept wine cool whilst we were away for a weekend.
January 25, 2024
Have 2 orders still outstanding?
January 7, 2024
Reply from supdrinkware.com
Hi Liz,
Thanks for getting in touch today via email with further details. As discussed we have issued a replacement whilst we await feedback from the carrier. Apologies that this item was lost in transit, but please let me know if I can help any further.
Many thanks
The Sup Team
Capsule beer coolers
I ordered 2 capsule beer coolers,im so pleased with them,they came really well packaged and feel really good quality.looking forward to a Christmas with ice cold beer 😀
December 7, 2023
Unprompted review
Reply from supdrinkware.com
Cheers, Stephen. I hope you enjoyed the cold Christmas beers!
Best,
The Sup Team
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This product is even better than I…
This product is even better than I expected and good value for money.
The finish is beautiful and I know my friend will love it. I want a set now!
November 24, 2023
Reply from supdrinkware.com
Very kind feedback. I'm glad you liked them - and we have plenty of sets available waiting for you :)
Best,
The Sup Team
Great company
This site is so easy to use and the products are great. Nice packaging and quick delivery, ordered for myself and now buying as Christmas presents
September 10, 2023
Unprompted review
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