Super Spin Reviews 223

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of games available and the overall ease of use of the website. Several people also highlight the quality of customer service, describing it as excellent and helpful, especially regarding bonus questions and general inquiries. Some users also noted fast withdrawals and positive experiences with VIP support. However, some people were dissatisfied with the payment process, particularly regarding withdrawals, with many reporting significant delays and difficulties in receiving their funds. There are also concerns about the company's response time, with some customers experiencing long waits and a lack of communication from support. A few other people also felt that the website lacked responsible gambling tools and that closing an account could be a challenging process.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many reviewers report significant difficulties with... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the excellent and helpful... See more

Refund

Customers consistently note negative experiences with refund and withdrawal processes. Many reviewers report... See more

Website

Reviewers mention ambiguous feedback about the website. Some consumers praise it as a "good site" with... See more

Response time

Customers express significant frustration with response times. Many reviewers report that support and Live... See more

Based on these reviews

Rated 5 out of 5 stars

This casino is excellent, massive wins, good games and customer service is excellent too. You can cancel withdrawals,and you get loads of bonus rewards. Bet and win big every day!!!

Company replied

Rated 5 out of 5 stars

Tried the site after seeing big win screenshots online. Thought it was hyped up, but turns out it's legit. Quick withdrawals, and support helped with a bonus question fast.

Company replied

Rated 5 out of 5 stars

Joined for the free spins, stayed for the fast payouts and VIP rewards. I'm climbing tiers already and the perks are sweet.

Company replied



Contact info

3.1

Average

TrustScore 3 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joined a weekend tournament randomly…

Joined a weekend tournament randomly and placed top 20. Nice extra payout on top of my normal wins.

March 13, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for sharing your experience! 😊

Wishing you even more success in the next ones! 🎰🏆

Rated 1 out of 5 stars

Constant unwanted emails

I don't gamble but get constant unwanted emails from these scammers don't go near them

March 13, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for your feedback. We’d like to clarify that your email address is not registered in our system, and we have no connection with you or your account. Any emails you’ve received are not from us and may be from a third-party scam.

We take reports like this seriously and recommend marking such messages as spam to protect your personal information.

Support Team

Rated 5 out of 5 stars

Played Jumanji for nostalgia and ended…

Played Jumanji for nostalgia and ended up hitting a solid bonus round. Withdrawal processed smoothly.
Meow

March 12, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thanks for sharing your experience 😊
Great to know your withdrawal was processed smoothly. Wishing you many more fun sessions and lucky spins ahead!

Rated 5 out of 5 stars

Honestly impressed by how clean the…

Honestly impressed by how clean the site feels. No clutter, easy navigation, straight to the games.

March 11, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for your feedback! 😊

We’re really glad to hear that you enjoy the clean design and easy navigation of the site. Our goal is to make the platform simple, comfortable, and enjoyable for players so you can get straight to the games without any hassle. 🎰

We truly appreciate you taking the time to share your experience and hope you continue enjoying your time with us!

Rated 5 out of 5 stars

Spun Hot Coins Fortune 10 and landed a…

Spun Hot Coins Fortune 10 and landed a crazy multiplier. Cashed out over 5K without any drama.

March 11, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for sharing your experience! 😊

Congratulations on landing that amazing multiplier on Hot Coins Fortune 10 - what a great win! 🎉 We’re really glad to hear that your cashout was processed smoothly and without any issues.

We truly appreciate you playing with us and wish you even more big wins in the future. Good luck and enjoy the games!

Rated 1 out of 5 stars

DO NOT REGISTER WARNING!!!

This website is operated by scammers in Indonesia.
Anyone who has ever deposited on this website call your bank and report fraud.These criminals will steal your data and you never see a penny from them. Please do not register or attempt to make any deposits on this fraudelent website.
ALL POSITIVE FEEDBACKS ARE FAKE

Don't reply with nonsense answers you're know that you're not paying anyone at all your bunch of criminal scammers from Indonesia I hope you get imprisoned soon you bastards

March 11, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for your feedback.

We were quite surprised to see this review, especially since only a few days ago, you left a 5-star review about your experience on our platform. Because of this sudden change, we would appreciate the opportunity to understand what happened.

After checking your account activity, we can confirm that your withdrawal request was cancelled by you yesterday. At this moment, we have no record of any unpaid withdrawals or unresolved issues on your account.

Our platform operates according to strict security and payment procedures, and we take player safety, data protection, and fair gaming very seriously. Statements regarding fraud or stolen data are extremely serious and do not reflect the reality of your account activity.

If you have any concerns, we kindly ask you to contact our support team directly so we can review everything with you and assist if needed.

We are always ready to help and clarify any misunderstandings.

Rated 1 out of 5 stars

Possibly another online gaming and…

Possibly another online gaming and gambling scam? No reply to numerous emails to support team - personal data being used without my authority- shocking.

Be careful!

Response:

I would if I could get hold of you!

March 11, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

We take concerns like this very seriously, especially when they relate to account security and personal data.

After carefully checking our system, we were unable to locate any account associated with the email address you provided. It’s possible that there may have been a typo or that a different email address was used during registration.

To help us investigate this matter properly and ensure your concerns are addressed, could you please provide the correct email address linked to your account?

We’re here to assist you and will do our best to resolve this as quickly as possible once we have the correct details.

Kind regards,
Support Team

Rated 5 out of 5 stars

The VIP cashback hit my account right…

The VIP cashback hit my account right when they said it would. That kind of reliability keeps me coming back.

March 11, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for your feedback! We’re glad to hear the VIP cashback arrived exactly as expected. Providing a reliable and rewarding experience for our players is very important to us. We appreciate your trust and wish you many more great sessions ahead! 🎰

Rated 5 out of 5 stars

This online casino is so good

This online casino is so good, massive wins and great customer service!

March 10, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you so much for your kind words! 🌟 We’re really happy to hear that you’re enjoying the casino and that our support team has been helpful. Congratulations on the big wins, and we wish you many more exciting sessions ahead!

Rated 1 out of 5 stars

This casino Sam’s as Rollyspin don’t…

This casino Sam’s as Rollyspin don’t close your account unless u send all your documents including bank statements or payslips ! Crazy just close players accounts if they request it simple !

March 9, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for your review. We would like to clarify that our casino is not connected to RollySpin in any way.

Account closure requests are handled according to our internal procedures and responsible gaming policies. In some cases, verification may be required to ensure account security and prevent unauthorized actions.

If you have an active request or need assistance with your account, we kindly invite you to contact our support team directly so we can review your case and help resolve the matter as quickly as possible.

Rated 5 out of 5 stars

Deposited through crypto and it was…

Deposited through crypto and it was instant. Played Big Bass style slots and walked away with 4x my balance.

March 7, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thanks for sharing your experience! 🚀
Wishing you many more exciting wins ahead! 🎣🎰

Rated 1 out of 5 stars

Biggest disgrace I've ever encountered.

I have a gambling addiction and I've been trying to close my account for two weeks. I have sent over 30 emails and spoken to live chat and been told every time that my request is being processed. I have provided all the required documentation to close my account and a week later, NOTHING has been done. I've lost thousands and I'm now unable to pay my rent as a result of not being able to close my account. This is the most disgraceful site I have ever encountered.

March 6, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for your feedback. We’re truly sorry to hear about the difficulties you’ve experienced and understand how serious this situation is.

We would like to clarify that your account has now been successfully closed following the receipt of the required documentation. The documents were necessary to confirm account ownership and ensure the request was processed securely.

If you need any confirmation or further assistance regarding your account status, please contact our support team and we will be happy to help.

We sincerely wish you the best moving forward.

Rated 1 out of 5 stars

This company are an absolute discrace

This company are an absolute discrace. They will do all they can to stop you closing your account. Even after verification they ask for rediclous information when you want to close for gamcare purposes. They have no responsibilty to help people. They are the worst online gambling website by a country mile. Slow withdrawals when you are supposed to be VIP and rude online help centre. Avoid at all costs. They are the worst and most unscrupulous I have ever known.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Site is amazing

Site is amazing, great games. Customer service is amazing really helpful with any questions. They always reward people that play which not many sites do defo recomended.

March 3, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thank you for the fantastic review! 🌟 We’re delighted to hear you’re enjoying the games and that our support team has been helpful whenever you needed assistance.

It’s great to know you value our rewards as well - we always aim to create a fun and fair experience for our players. Thanks again for the recommendation, and we wish you plenty of exciting sessions ahead! 🎰✨

Rated 1 out of 5 stars

UNREGULATED CASINO

This Casino doesn't follow the Responsible Gambling Rules as they claim to do!!.. Repeatedly asked them to close account and block any further deposits due to gambling addiction.. They have failed to follow any instructions and allowed deposits to be made..
Numerous emails have been sent to the Customer Support Centre which are unanswered requesting assistance..
Due to the fact that they are unregulated, they will continue to take advantage of vulnerable people's addiction..

Just an update on the above review..
SUPER SPIN finally emailed me after reading my review, asking if they could help!!!..
This was only done so it would look as though they were interested in resolving my issue, which obviously they haven't.. Asking for documents to close my account which is extremely unusual, but finally my account was closed without providing anything..
I expect this is another scam of SUPER SPIN..
Still awaiting on a reply to the email I returned to them..
Actually had the nerve to ask me to amend my review!!..
Deposits made after SUPER SPIN were told about my addiction and to block any further deposits have still not been received..
Hopefully the Games Regulator will revoke their Licence..

FURTHER UPDATE
SUPER SPIN are using bogus Company names when deposits are made.. Numerous name's are showing in my Bank Statement.. This is being investigated by my Banks Fraud Department obviously this is highly suspicious!!!..

If you are with SUPER SPIN currently or have been previously, then I urge you to look into your transactions with them..

February 19, 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Played Dark Wolf late night and it…

Played Dark Wolf late night and it absolutely popped off. Smooth gameplay and withdrawal hit my account the next day.

March 1, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Thanks for the great feedback! We’re happy to hear you enjoyed Dark Wolf and that everything ran smoothly, including your withdrawal. Sounds like a great session - congrats on the win and best of luck in your next games! 🎰✨

Rated 5 out of 5 stars

Logged in just to try Book of Dead and…

Logged in just to try Book of Dead and ended up hitting a solid 2.8K win off the welcome spins. Didn’t expect that kind of start at all.

February 28, 2026
Unprompted review
Super Spin logo

Reply from Super Spin

Hello!

We’re thrilled to hear that your first session turned out to be such a big win - €2.8K on Book of Dead from welcome spins is an amazing start! 🔥 Congratulations!

We’re glad you enjoyed the game and hope this is just the beginning of many exciting and successful sessions with us. Best of luck, and enjoy the thrill! 🎰

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look