If you want some imported food items like snacks, sauces, chocolates etc, this a perfect place to look for. The collection and variety is really good. Also, I have a small suggestion, please do impr... See more
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I was impressed at how professional the service is. Regular updates right from moment the order was placed to the time the order was shipped to the day of delivery. Plus they are able to ship seamless... See more
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I am very disappointed with the packaging as well as the product. the first time when i purchased the 4 bottles of Nescafe Matanil Sauve Coffee 2 bottles had quite a bit less coffee powder in it....... See more
Company replied
I have given a rating of 4 stars instead of 5 stars, because my order was not processed for around a week from ordering, reportedly on account of some technical issue. Only after I wrote to them, th... See more
Company details
Written by the company
Super 7 Mart is your one-stop online shop for a great selection of imported food, beverages and snacks!
Contact info
SCF-20, GROUND FLOOR, PHASE-5, 160059, Mohali, India
- hello@super7mart.in
- super7mart.in
3.8
Great
62 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Good varieties and reasonable rate.
February 3, 2025
Unprompted review
Was very good experience😎😎😎😎
Was very good experience😎😎😎😎
Initially I was sceptical, to buy in online buy after placing order I am Fully satisfied with the service.
January 23, 2025
Unprompted review
Great list of product and offers.
January 3, 2025
Unprompted review
Timely delivery
I have given a rating of 4 stars instead of 5 stars, because my order was not processed for around a week from ordering, reportedly on account of some technical issue. Only after I wrote to them, the order was processed and thereafter the experience was satisfactory
Date of experience: March
December 30, 2024
Unprompted review
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I had a great experience buying…
I had a great experience buying international gourmet foods. When I went to order again your website and app is temporarily shut so make sure your website and app are active again.
July 6, 2024
Unprompted review
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Great products at reasonable price
The products are great but would be better if stocks did not get sold out so soon :(
May 19, 2024
I am very disappointed with the…
I am very disappointed with the packaging as well as the product.
the first time when i purchased the 4 bottles of Nescafe Matanil Sauve Coffee 2 bottles had quite a bit less coffee powder in it.....
the second time round the last delivery last week out of 4 bottles of coffee one was bottle broken... had to throw away the entire bottle and the coffee.....I even tried calling customer service up but no luck in connecting with the customer service
April 25, 2024
Reply from Super 7 Mart
Dear Sanjhey,
We're truly sorry to hear about your recent experiences with our Nescafe Matinal Suave Coffee. We apologize for the packaging issues and the inconvenience caused by the broken bottle.
Your feedback is invaluable, and we're committed to resolving these issues promptly. Please share your contact information so we can address your concerns directly or you can reach us out on contact@super7mart.in.
Thank you for bringing this to our attention. We appreciate your patience and understanding.
Sincerely,
Super 7 Mart
satisfied and happy
April 15, 2024
Reply from Super 7 Mart
It's wonderful to hear that you're satisfied and happy with your experience! Thank you for taking the time to share your feedback. We greatly appreciate your support and look forward to continuing to serve you in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.
Bad experience
They sent me 1 wrong item out of 5. When I said that change my wrong item. They never reply. Poor service.
April 5, 2024
Reply from Super 7 Mart
I understand your frustration and apologize for the inconvenience caused by receiving the wrong item. We strive to provide excellent service, and it's disappointing to hear that we fell short in this instance. Please accept our apologies for any delay in our response. We're committed to resolving this issue for you promptly. Could you please provide us with your order details so we can rectify the mistake and ensure you receive the correct item? Thank you for bringing this to our attention, and we appreciate your patience.
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Order #SM3929
Order #SM3929; placed on April 2nd. Still not shipped. Radio silence to multiple WhatsApp and Email follow-ups.
Terrible service.
April 6, 2024
Reply from Super 7 Mart
Dear Shaheem,
We sincerely apologize for the delay in processing your order. Due to internal operational challenges, we encountered unexpected delays in shipping. However, upon your request, we did promptly canceled the order.
We understand the frustration this may have caused and we're truly sorry for any inconvenience. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Super 7 Mart
Worst experience
Worst experience.
Less quantity received.
Quantity received were not properly packed and got damaged too
March 29, 2024
Reply from Super 7 Mart
Dear Ashish,
We sincerely apologize for the inconvenience you experienced with your recent purchase. Your feedback is invaluable to us, and we're deeply sorry to hear about the issues you encountered.
Ensuring the quality and proper packaging of our products is of utmost importance to us, and we're disappointed to learn that we fell short of your expectations in this instance.
Please allow us the opportunity to make this right for you. We would like to investigate this matter further and offer you a suitable resolution. Kindly reach out to our customer support team at contact@super7mart.in with your order details, and we'll work swiftly to address your concerns.
Once again, we apologize for any inconvenience caused and appreciate your understanding and patience.
Best regards,
Super 7 Mart
Timely delivery and correct supply
I have given a rating of 4 stars instead of 5 stars, because my order was not processed for around a week from ordering, reportedly on account of some technical issue. Only after I wrote to them, the order was processed and thereafter the experience was satisfactory
March 28, 2024
Reply from Super 7 Mart
Thank you for taking the time to leave us feedback. We apologize for the delay in processing your order and any inconvenience it may have caused. We're glad to hear that once you reached out to us, we were able to resolve the issue and provide you with a satisfactory experience. We appreciate your understanding and hope to serve you better in the future. If you have any further questions or concerns, please don't hesitate to contact us.
I order got very delayed and received…
I order got very delayed and received it 1 week after what I've promoted to. In the tracking I see that the pickup is rescheduled 4 times by supermart.
I have got expired date items which were manufactured in 2021.
March 10, 2024
Reply from Super 7 Mart
Dear Niharika,
We sincerely apologize for the delay in receiving your order and any inconvenience this may have caused. Upon reviewing your case, we found that the rescheduling of the pickup was actually done by the courier service, not by us. However, we understand that this situation still reflects poorly on your overall experience, and for that, we extend our sincerest apologies.
Regarding the expired date items, we take product quality very seriously, and it's certainly not our intention to send out items with expired dates. We would like to rectify this for you promptly. However, we do not have any Impact Mint products manufactured in 2021 in our inventory. If you have indeed received such items, we kindly ask you to share proof of this with us so that we can investigate further and process a refund for you accordingly.
Please accept our apologies once again for any inconvenience caused. We value your feedback and your satisfaction is of utmost importance to us. We're committed to making this right for you.
Warm regards,
Super 7 Mart
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If you want some imported food items…
If you want some imported food items like snacks, sauces, chocolates etc, this a perfect place to look for. The collection and variety is really good.
Also, I have a small suggestion, please do improve delivery speed and quality.
March 9, 2024
Reply from Super 7 Mart
Thank you for your feedback and for choosing us for your imported food needs! We're delighted to hear that you appreciate our collection and variety.
We also appreciate your suggestion regarding delivery speed and quality. Customer satisfaction is our top priority, and we're constantly working on improving our services. We'll definitely take your feedback into consideration as we strive to enhance our delivery experience.
If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your input and are committed to providing you with the best possible shopping experience.
Thank you again for your review and for being a valued customer!
Well packed and orginal product
I ordered super rings cheese. I was buying this in Oman frequently. I search this product in India and i got the super 7 mart info in google. Initally i have doubt whether we'll get the orginal product or copied one. So for that I made with COD. when I receive the product Its the real one almost the same cost which i buying this one in Oman. well packed when they courired. Thank you suoer 7 mart team.
February 28, 2024
Reply from Super 7 Mart
Thank you for your feedback! We strive to provide our customers with the best products and service possible. If you have any further questions or need assistance, feel free to reach out. We appreciate your support and hope to serve you again soon!
LOVED THE POKO LOKO .
LOVED THE POKO LOKO .. AND DORITOS STAX... ORDERING AGAIN FOR SURE
March 7, 2024
Unprompted review
Reply from Super 7 Mart
Thank you so much for your kind words! We're thrilled to hear that you loved the Poko Loko and Doritos Stax! We can't wait to serve you again soon. If you have any other favorites or special requests for your next order, feel free to let us know. Happy snacking!
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