Superbowl UK Reviews 

To be fair we had a great time because it was just the 2 of us however we visited the Basingstoke branch for my birthday on 4th Nov.
The lane lights weren’t working properly and even just checking in with a booking the staff member rolled her eyes and sighed as if what we were asking was too much work.
I ordered a drink at the bar between our 2 games with a different staff member and got the same sigh and eye roll like ordering 1 simple drink was too much like work.
Really disappointed that both staff members that we encountered really dampened our spirits.
I’ve worked in customer service and would never behave the way these 2 girls did with paying customers!
Your staff really need to do better.

We visited the Wolverhampton Branch on 3rd November for a Work Social Event. The Superbowl staff were amazing, attentive and so helpful throughout the night for our large group of 30 employees. We were served by Jayde and her colleagues and were very impressed with the venue and food.

Katelyn was really nice and friendly, and I had a good experience\. She was easy to talk to and made everything enjoyable\!

Dylan Jamie Lewis t cerys Sam amazing service

We attend crazy club at Super Bowl in Macclesfield most Mondays.We fine Shaun is helpful, friendly always happy to help.
He has a good rapport with both adults and children.

Customer service was great it is a great place to take friends and family and will definitely come again

I come to the Wolverhampton One Quite regular with my 10 year old boy,
today due to it bing bank holiday I the parent had to pay £1 entry for today being a bank holiday absolute cheep ass beggers on top of he's enter fee and yazoo drink and my coffee costing £7 odd today will be my last day here ever.

Service is terrible, food took over 45 minutes to arrive and I was absolutely starving. Absolutely disgraceful! People next to us ordered after us and we got the food way after them. Disgusting service!

I went bowling and the arcades and had some pool games with friends, We met a staff member: Dylan, He was very sweet and helped us when we needed the help, Very kind fella.

Let’s not kid ourselves. This place is long past its best. The wooden laminate on every single lane is not just worn out, but worn right though; as is the carpet in a lot of places. The pin mechanisms very often don’t give you all 10 pins and I can’t remember the last time I saw CRT monitors instead of flat screens doing the scores, which probably explains why it’s almost impossible to read your scores from them due to the huge amounts of screen burn in and picture brightness and contrast issues.

And then we get on to the prices. OK you have to put up with a certain amount of price gouging at places like bowling alleys and cinemas, but £3.20 for a slushie or Coke about the same volume as a can costing a third of that. Come on!

The staff are friendly, if you can ever find them. Visiting the bar for a drink (closed despite all the lights on and you have to order soft drinks from the soft play counter) or the counter for an extra game, or the soft play food counter for soft drinks and food, entails a decent wait for a member of staff to breeze by. Once you get their attention they are OK, but it took nearly 30 minutes to get a pizza that we ordered and I had to go back to the counter to get it.

It’s irritating that I always seem to bowl well here, otherwise I’d go to a place that the owners clearly cared about and spent some time and money on the upkeep.

We grandparents took a grandson bowling for the first time in many years; we had a very enjoyable time. Grandson of 15 yrs did not realise Grandad of 70yrs was so good. Venue we found ok.

Byron was super sweet when me and my family went in he was on it about everything.

Basingstoke Super Bowl

midweek deals are fab 2 games for £7.99, friendly staff, tablets easy to use.
Soft play is great providing it isn’t too busy and nice little range of arcade games

Had a brilliant exsperiance today down ipswich for the holidays and carl trainee manger was a brilliant help and made our exsperiance pleasureable will be returning ty carl for all ur help today

Crazy club soft play area looked like it hadnt been cleaned all day, dirty tables everywhere and as for the toilets well i wont even go there. Came when it first opened and has definately gone downhill in the 2 months its been open. Drink prices are a complete rip off £3.10 for a tiny cup of draught sprite, 2 mouthfuls and it was gone.

Excellent host in Aldershot dressed as an elf. Gave me great tips and inspired me to be a better bowler. Also filled me with Festive cheer when I’m a right Scrooge haha absolutely class time

New branch , recently opened in Basingstoke, staff are useless and arrogant, lost of restrictions preventing parents having a good time while kids are playing.Oh sorry Can’t do that can’t do that , sorry can’t bring Starbucks but their own beverages are overpriced and tastes terrible. Other menu options are not acceptable either I’ll better starve than eating anything from their menu .
Waste of money ! Be Warned about this!

Six of us went to the Ipswich branch on a Friday early evening & I honestly cannot fault the staff...very pleasant and efficient and the bowling was fun, However the food offering really let the whole experience down. 1 of our group hadn't eaten so decided to have something there. Alarm bells should have rung when we noticed no prices in the menu, not for anything! One small, very dry hotdog & chips+ a small beer came to nearly £14! We won't fall for that again.....

If I could put 0 stars I would!! No we absolutely did not have a great time! My Family, consisting of myself, partner and 4 teenage and adult children were happily enjoying our bowling when the manager came storming over to us shouting at us to get out and leave! She had been misinformed by two rather incompetent members of staff that my 17 year old son was ‘smoking weed’ in the toilets because another customer had said it smelt like weed! My son just happened to be in the cubicle at the time trying to stop his nose from bleeding, that started at the lane, that is all on camera! The two members of staff waited for him to come out of the cubicle and accused him of smoking weed, told him he was acting suspicious and he obviously denied it, explained that he was having a nose bleed and trying to clear it up, one of them (he had an American accent) then turned round and said come on you can tell me, I do it too! They then told my son he looked stoned and looked like he smokes weed! (He’s a 17 year old scooter kid!!!) when he came out him and his girlfriend (she’d gone with him to help him with his nose) stared telling me what happened then that’s when the manager came over, shouted at us to leave before we could even tell her our side and explain the truth!! After being told to calm down and me desperately try and tell her what happened, she was more concerned that a member of staff might smoke weed in their spare time than the embarrassment she caused my family as result of her poor staff and incredibly poor customer service!! No apologies no nothing!! Very bad experience from Super Bowl uk Norwich! Being accused of something and being shouted at across the lanes was just utterly unacceptable and unprofessional! I’ll be sure to make sure people know exactly how bad it is!!