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Super E-cig Ltd Reviews 

1,675
•
TrustScore 5 out of 5

4.9

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability in every interaction. Many appreciate the staff for being incredibly friendly, knowledgeable, and always willing to help with their needs. Reviewers frequently mention the wide range of quality products available at competitive prices. The delivery service is consistently described as fast, efficient, and reliable, with customers receiving their orders quickly and on time. People often highlight great offers and reward schemes, making their shopping experience satisfying and rewarding. Overall, consumers find the company excellent, leading many to become loyal, returning customers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and friendly... See more

Product

People report positive experiences with product, highlighting a great range and selection of goods that are... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

The staff in superecig are amazing! They always go above and beyond to make every shopping experience a breeze! They’re informative, incredibly friendly and there’s nowhere else I’d rather go to get m... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,675)

176 reviews in the last 12 months

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Rated 1 out of 5 stars

Price Match? Your having a laugh!!!

I wanted to buy some concentrate they had in stock, although at £19.99 for 85ml, I thought it was over priced. They offer a price match on their website to fill in, but it fails to submit the lower price found. I called them up, gave them the details of the lower price (£14.96) and where from, he said he would'nt match it because that is the price (Super E-cig) pays from the same vendor I found it. What a load of rubbish. What (Super E-cig) forgets is.... I pay (£14.96) retail price, they buy it for a lot less at wholesale price, so I'm not sure who he was trying to fool. So.... through pure greed at high prices, they lost a sale and a customer. And yes, I bought it at (£14.96) from where I first saw it + free postage. I've always believed in the saying.... It's better to make a smaller profit, than no profit at all. (Just saying).

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Best e cig shop around

Best e cig shop around, always lots of variety of products, very friendly, warm, helpful staff, always welcoming and cheerful and always make you feel like a valued customer, I would say they are the perfect example of how you should run a business and treat customers.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Was very to order through this website. Prices are very competitive and super fast delivery. Many thanks

November 20, 2025
Unprompted review

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