Supersuits Reviews 

146
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the clothing designs look amazing, offering unique styles that stand out. Many people also appreciate the good quality and nice packaging of the products once delivered. Buyers often find the detailed size guides helpful for getting a comfortable fit during purchase. However, some customers also noted severe delivery delays and a complete lack of tracking updates. Others experienced frustrating issues when trying to secure a refund after orders failed to arrive. People frequently warn others about these disappointing communication gaps and prolonged waiting times throughout the process.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and designs, with many customers praising the... See more

Order

Reviewers highlight negative aspects of order processes, frequently noting significant delays, missing... See more

Refund

Users describe negative interactions with refund requests, expressing immense frustration over denied... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform as easy to navigate,... See more

Quality

People report ambiguous experiences with quality, as many consumers praise the excellent pictures, cool... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I haven’t received it yet, but the website seems legit and I didn’t see any obvious signs of a scam Edit: I recited my order within a reasonable time and it runs a bit smaller, but I like my shirts b... See more

Rated 4 out of 5 stars

One star off because there seems to be a consistent error with tracking— it directs to a blank site. For me, I ordered a M size men’s long sleeve Viltrumite shirt. I ordered it on June 5th, 2026, an... See more

Rated 4 out of 5 stars

The quality is extremely good however the shipping takes longer then they advertised, it took close to 2 months to receive my order

Rated 2 out of 5 stars

I ordered a Christmas gift and one item wasn’t in stock. They refused to refund that item and ship the others. I was forced to switch to another product of same value and the options were limited. I w... See more

Company replied


Company details

  1. Activewear Store
  2. Clothing Store
  3. Sportswear Store

Written by the company

At SuperSuits we combine cutting-edge design with high-performance materials to deliver premium sportswear that empowers athletes and active individuals to perform at their best. Whether you're training, competing, or embracing an active lifestyle, our apparel blends style, comfort, and durability to elevate your performance. We believe premium quality shouldn’t come at a premium price. That’s why we offer top-tier sportswear that doesn’t break the bank, without ever compromising on quality or performance. We are committed to quality, innovation, and sustainability, with each product crafted to meet the highest standards. Our mission is to inspire confidence through sportswear that looks as good as it feels. Join our community of athletes and active individuals who trust SuperSuits for sportswear that delivers on every promise, at a price you can feel good about.


Contact info

3.1

Average

TrustScore 3 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.1

All reviews

(146)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lies about stock inventory, shipping times, refund policy and promises. Refuses to refund. No item was ever delivered.

Order placed Jan 12. Website said 7–10 business day delivery.

The item was later declared OUT OF STOCK only after I reached out, so I agreed to a replacement.

The replacement was also out of stock, again, only notified after I reached out.

I was then told the order would ship soon because they “restocked”.

Nearly a month later, no tracking number has EVER been provided.

The support email was also missing at one point, the address didn’t exist on gmail.

Meanwhile, they send me an email requesting reviews.

They will lie about shipping times, restock, and refund times.

They cycle through “We will replace youe order” “We restocked” “Its out of stock” forever.

Moreover, despite the fact that they promised 14 day money back guarantee, they will flat out refuse a refund after 1 month of email back and fourth.

Broad daylight scam.

February 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company, they use ai to make their ads. When the clothes do come they are of extremely poor quality and when you ask for a refund they ghost you. My clothes took 2 months to ship and half my order didn’t even come in.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam warning: items out of stock, no exchange, refund resisted

Supersuits sold items that were not actually in stock. My original order could not be delivered, and even the specific replacement item I selected was also unavailable.

Despite being unable to fulfill the order in any form, the company refuses to issue an immediate full refund and instead tries to push alternative solutions. This is unacceptable and violates basic consumer rights, when a seller cannot deliver, a refund is mandatory.

Selling unavailable products and then making the refund process difficult is misleading and feels like a scam. Friendly emails do not change the facts.
I strongly warn others to avoid ordering here.

Order EU2544

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company, I purchased one thing from them and they kept taking money from my account for 2 times after purchase, be careful from them they are not trusted 👎

December 15, 2025
Unprompted review
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Reply from Supersuits

We have no record of any customer named “Evan Yousif,” and a double payment is impossible. Please be aware that false reviews can have serious legal consequences.

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Rated 1 out of 5 stars

It’s been about two months

It’s been about two months, and I still haven’t received my order.

November 9, 2025
Unprompted review
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Reply from Supersuits

We sincerely apologize for any delays you experienced with your order. During the Black Friday – Christmas period, we faced an exceptionally high demand which temporarily affected our usual shipping times.
Please rest assured that we always ship all orders, and we also provide refunds when applicable. If you haven’t received your order or would like to discuss a refund, we kindly invite you to contact us directly at info@supersuits.co so we can assist you promptly.

Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. If they don't have the item you wanted in stock, they'll just send you random items instead. It takes customer service AGES to respond, and they don't care at all. If I don't get my refund or the items I ACTUALLY ordered, I'll be issuing a chargeback.

-edit-
In response to sellers reply, it was an outright lie. No package was sent out with the proper items. No other contact was made.

January 25, 2026
Unprompted review
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Reply from Supersuits

Hi Delta, we’re very sorry to hear about your experience. Please note that if an item is out of stock, our standard procedure is always to offer a swap for a different item or a full refund. In your case, the package with the items you originally ordered is now in transit. We encourage you to reach out to our customer service at info@supersuits.co if you have any questions about your delivery.

Rated 1 out of 5 stars

It's a SCAM

It's a SCAM
I bought from the website since January 2nd and nothing happened since then lol, not even a tracking number, no reply, no action, no order, no refund.

I hope I have the time to suit them and their shitty Buisness.

January 2, 2026
Unprompted review
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Reply from Supersuits

Hi Yas, we’re very sorry to hear about your experience. After checking our records, we were unable to find any order under your name or email. We take all customer concerns seriously and want to resolve any issues quickly. Please contact us directly at info@supersuits.co with your order details so we can investigate and assist you.

Rated 1 out of 5 stars

Terrible Shipping

I'm starting to think this company is a scam; I ordered back on December 2nd, and now it is January 21, almost 2 whole months. Shipping is horrible; the customer service did not provide much help at this point, instead blaming it on the shipping company. i just want a refund; make sure I get my money back. My order number is #12830

January 20, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor delivery service

Poor delivery service; my package took three weeks to arrive, and the quality of the clothing is not commensurate with the price. It's cheap fabric with an equally basic print. I hope they can improve the quality in the future.

January 15, 2026
Unprompted review
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Reply from Supersuits

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.

Regarding delivery, once an order is shipped, delays can occasionally occur due to courier-related issues beyond our direct control. Our customer service is available 24/7 and always supports customers throughout the shipping process.

Concerning product quality, we respectfully note that this feedback does not reflect the experience of the large majority of our customers. We have served over 15,000 happy customers, with hundreds of thousands of positive reviews visible on our website and Instagram, where we regularly reshare real customer feedback.

We’d be glad to look into your order and assist further. Please contact our support team — we also offer a 14-day refund from delivery if the product does not meet expectations.

Rated 2 out of 5 stars

Bad customer service

I ordered a Christmas gift and one item wasn’t in stock. They refused to refund that item and ship the others. I was forced to switch to another product of same value and the options were limited. I wasn’t even able to pay the difference for an item I wanted that was slightly more. The gift ended up coming 3 days after Christmas. It is hard to communicate because the only way to contact customer service is through email and responses were 1 a day. It was a very bad experience and caused a lot of unnecessary stress. There needs to be a refund option for situations like this.

December 8, 2025
Unprompted review
Supersuits logo

Reply from Supersuits

Thank you for sharing your experience, and we’re truly sorry for the frustration this caused—especially given that the order was intended as a Christmas gift.

When an item becomes unavailable, we always offer customers a choice between a refund or a replacement of equal value so we can ship the order as quickly as possible. We regret if this was not communicated clearly or if the available alternatives felt too limited in your case. We also understand your disappointment about not being able to upgrade by paying the difference, and we appreciate this feedback as it helps us review our procedures.

Regarding delivery, while we do our best to ship orders promptly, delays can occasionally occur due to courier issues during peak holiday periods. Our customer service is active 24/7, and although support is handled via email to keep communication tracked and efficient, we’re sorry if the response time felt slower than expected during the holiday rush.

Please know that we do offer a 14-day refund policy from delivery, and we would still be happy to review your case and assist further. We sincerely apologize for the stress this caused and appreciate your feedback as we continue working to improve our service.

Rated 5 out of 5 stars

Punisher compression T-Shirt

Just ordered the Punisher compression shirt. Took 1 week and a few days to arrive, but it was worth the wait. Fits well and the fabric is of good quality. Will def order from them again!!

December 30, 2025
Unprompted review
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Reply from Supersuits

Thank you so much for your kind feedback! We’re delighted to hear that the compression shirt fits well and that you’re happy with the quality. We truly appreciate your patience during shipping and are thrilled that it was worth the wait.

We look forward to serving you again soon, and thanks again for choosing us!

Rated 1 out of 5 stars

Worst experience ever. Do not buy from Supersuit eu

I ordered a product from SuperSuits, but I didn't received any information to track my order. As I didn't know anything eight days later, I wrote an email asking about and it turned out to be out of stock, which is completely beyond my control. Customer service only offered a replacement, but the order was a Christmas gift, so I couldn’t accept it.

This is unfair and unprofessional. There’s no clear policy protecting customers in such cases. Do not buy from this store. It's a scam.

December 26, 2025
Unprompted review
Supersuits logo

Reply from Supersuits

Thank you for sharing your feedback. We’re sorry that this order caused frustration, especially as it was intended as a Christmas gift.

While it’s rare, products can sell out after an order is placed due to high demand. In these cases, we offer a replacement of equal value so the order can be shipped promptly. We understand this was not suitable for your situation, and we regret the inconvenience.

We also want to clarify that SUPERSUITS is a legitimate brand, with over 15,000 satisfied customers and hundreds of thousands of positive reviews visible on our website and Instagram. Tracking information is always provided once an order ships, and our team is available 24/7 to support customers with any issue, including replacements or refunds.

We encourage you to contact our support team directly so we can review your order and provide a suitable solution. Our goal is to resolve this matter fairly and ensure every customer is treated transparently.

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Rated 1 out of 5 stars

Chinese garbage resellers

Don’t buy from this brand. I ordered a hoodie from them, only to find the same exact hoodie ON TEMU for less than half the price i paid. Cheap chinese garbage resellers.

December 8, 2025
Unprompted review
Supersuits logo

Reply from Supersuits

We’re sorry to hear about your concerns and would like to clarify a few points. All of our products are custom-made, with many featuring our own branding, logos, and unique designs, produced by professional manufacturers — we do not resell third-party items.

It’s very common to find low-quality copies of popular designs on websites like Temu, AliExpress, etc., but these are not our products. The prints, materials, and overall quality are completely different from what we offer.

We also could not find your order details in our system, so we’re not able to verify this purchase. If this is a legitimate order, we encourage you to contact us at info@supersuits.co with your order number. We offer refunds within 14 days of delivery and our 24/7 customer service is always ready to assist.

Rated 1 out of 5 stars

Very Unprofessional Experience

I ordered a product from SuperSuits, and it turned out to be out of stock, which is completely beyond my control. Customer service only offered a replacement, but the order wasn’t for me personally, so I couldn’t accept it.

This is unfair and unprofessional. There’s no clear policy protecting customers in such cases. Experiences like this make me lose trust and hesitate to buy or recommend this company.

October 10, 2025
Unprompted review
Supersuits logo

Reply from Supersuits

We’re sorry for the frustration. Occasionally, due to high demand, a product may go out of stock, but we always offer a replacement of equal value or a full refund, if requested before shipment.

Our 24/7 email support is always available to assist. Please contact us at info@supersuits.co with your order details so we can resolve this promptly.

Rated 5 out of 5 stars

Legit

No, they actually shipped out the shirts, I bought months ago. They are legitimate. I'm here to vouch for them because I thought they were another active wear apparel scam site. can confirm they are legitimate!

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

I just got the shirt, it feels amazing, makes you look more jacked. The material is great and comfy and feel good during the workout.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Chinese ecommerce, NOT RECOMMEND

It's a Chinese ecommerce, not US! Shipping time not aligned with what declared: ordered May 1st 2025, package has been shipped only on May 16th 2025. Today is May 19th 2025 and package still in transit. NOT RECOMMENDED!

May 19, 2025
Unprompted review
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Reply from Supersuits

We’re sorry for the frustration regarding your order. Please note that processing times can vary, especially during periods of high demand, which can sometimes result in a delay between when an order is placed and when it is shipped.

We encourage you to visit our website and Instagram to see the experiences of our many satisfied customers, which we hope may provide reassurance regarding the quality of our products and service.

Rated 1 out of 5 stars

Would honestly give a zero star if I…

Would honestly give a zero star if I could. I placed an order 9 weeks ago for two gym sets and have received nothing. When I emailed them the first time i got no response, when I emailed the second time I got no response. They sent me then an email 3-4 weeks later with a tracking code, but every time I try to track it nothing comes up. I’ve emailed about a refund and again not even a word back. Proper scam. Customer service is dreadful. Waste of money.

April 8, 2025
Unprompted review

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