A Fraud website… they takes your money…
A Fraud website… they takes your money and never ships out the product.
No email replies and no helpline..
a complete scam!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A Fraud website… they takes your money and never ships out the product.
No email replies and no helpline..
a complete scam!
No communication what so ever after I paid my order, it is still processing after almost 3 weeks. Sent a bunch of emails without any replies. I'm about to take legal actions.
Supplementsdirect.ca never responds to their emails. I’ve sent several and never heard back. They sent me a product that has been expired a year ( I spent well over $100 for). I requested a refund or to exchange it for a bottle that is not expired. They’ve ignored any and all of my emails. They also have no contact phone number. Horrible customer service.
Terrible customer experience. I placed an order October 09/25, was charged and I have yet to receive the package.
They dont respond to emails - i sent about 15 of them, no reply. Still waiting.
Will be going to Consumer Protection.
Very bad customer service.
I paid for one product and haven't received any notification or the product.
I sent several e-mails. And I haven't had any answers yet.
I'll change this if they at least answer my e-mail. Edited. At least i receive my order. Without any responses. Thanks anyway
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.