My knights in shining supplements! The staff at SS are wonderful. My mare rejected her foal quite soon after birth. After a horrible 48 hours of driving in all directions for artificial colostrum... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The most thorough caring hat fitting we’ve ever had, and 5 children we’ve had lots!! The first place that’s actually had a hat that fits our youngest daughter properly. The colour my daughter wanted... See more
Company replied
Brilliant company for all supplement needs for my horses. I would recommend their worming programme, keeps me up to date and ensures I don't either under or over worm the neddies. It is a pity you don... See more
Company replied
Easy ordering. Product was delayed form the suppliers. A representative supplement solutions contacted me to advise of the delay. Product was delivered on the correct date and i was advised when it... See more
Company replied
Company details
Written by the company
Award-winning online retailer of equine supplements & care products, pet products, flea treatments and wormers. Established 15 years; Supplement Solutions prides itself on providing excellent customer service and helpful advice from its team of friendly Supplement Specialists.
Contact info
The Weind, PR3 0XJ, Great Eccleston, United Kingdom
- 01995 672464
- sales@supplementsolutions.co.uk
- www.supplementsolutions.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Reply from Supplement Solutions
Thank you for your great review! We're so pleased to hear you found our website easy to use, were happy with our range of top brands, and received your order quickly. We really appreciate your support and look forward to serving you again soon!
Speedy, precise and thoughtful
Speedy order confirmation, dispatch and delivery. Updated promptly and there’s always a small sweet treat with the order. Packaged brilliantly also recently
February 2, 2026
Reply from Supplement Solutions
Thank you for your fantastic review! We're delighted to hear you were happy with our speedy order confirmation, dispatch, and delivery, and that you appreciated the regular updates along the way. It's lovely to know the little sweet treat and careful packaging made a difference too. Thank you for your support—we look forward to sending your next order!
Always helpful advice and happy to chat…
Always helpful advice and happy to chat when I collect my order . Knowledgeable staff on hand to advise when needed too
February 2, 2026
Reply from Supplement Solutions
Thank you so much for your kind review! We're delighted to hear that you enjoy chatting with our team when you collect your order. It's great to know you've found our advice helpful and our staff knowledgeable. We really appreciate your support and look forward to seeing you again soon!
Great site
Great site, extensive range of products, really helpful with any queries, easy to order, competitively priced and swift despatch and delivery.
January 2, 2026
Reply from Supplement Solutions
Thank you so much for your fantastic review! We're delighted to hear you found our website easy to use, our product range extensive, and our team helpful with your queries. It's great to know our competitive pricing and fast dispatch and delivery met your expectations. We really appreciate your support and look forward to serving you again soon!
Advertisement
Fantastic company!
This was the first time I have ordered from them and all I can say is what an excellent company! My order came the following day, well packaged, excellent price and I even got a little packet of sweets ❤️ I would not hesitate in recommending this company!
March 11, 2026
Unprompted review
Reply from Supplement Solutions
Hi Paula,
Thank you so much for taking the time to write a review and for placing an order with us! We're pleased to hear that you are happy with your experience ordering from us. Our team works hard to provide a quick and reliable service.
We look forward to your next order!
Best wishes,
Team Supplement Solutions
Reply from Supplement Solutions
Thank you so much for your 5⭐ review Steven.
We’re delighted to hear you were pleased with the speedy dispatch. Providing a smooth and efficient service is really important to us, so your feedback means a lot.
We truly appreciate your support and hope to serve you again soon! 😊
Always really helpful and friendly
Always really helpful and friendly. Goods are well packaged and arrive promptly.
August 6, 2025
Reply from Supplement Solutions
Thank you so much for your kind words! We’re really pleased to hear that you found our team helpful and friendly, and that your order arrived quickly and well packaged. We truly appreciate you taking the time to share your experience and look forward to serving you again soon.
Team Supplement Solutions
For the past several months
For the past several months, Supplement Solutions has been my preferred choice for horse supplements, and they consistently meet my expectations. They always stick to your selected delivery timeline when sending out orders. If there's any confusion with your order, they'll call to clarify, and they even inform you about upcoming deals on supplements you frequently buy. Their excellent customer service and wide product range add a personal touch to the shopping experience.
January 5, 2026
Unprompted review
Reply from Supplement Solutions
Thank you so much for your lovely review! We’re delighted to hear that you’ve chosen Supplement Solutions as your go-to for horse supplements and that our delivery options, customer service, and product range have helped make your experience a positive one.
Our team always aims to provide reliable service with a personal touch, so it’s wonderful to know this has come through in your orders and communications with us. We truly appreciate your continued support and look forward to helping you again soon! 🐴💚
Advertisement
Great product
Always a great company to deal with, excellent product, fast delivery, great price 🙏
October 31, 2025
Reply from Supplement Solutions
Thank you so much, Beverley! 😊 We really appreciate your lovely feedback and continued support. It’s great to hear you’re happy with our products, prices, and speedy delivery. We look forward to serving you again soon! 🙏
NEVER LET YOU DOWN
Easy to order
Prompt Delivery
Always says on webpage if an item is out of stock
March 12, 2025
Reply from Supplement Solutions
Thank you so much for your kind feedback Carolyn ! 🌟 We’re glad to hear you found ordering easy, delivery prompt, and our stock updates helpful. Your support means a lot to us, and we look forward to serving you again soon!
Reply from Supplement Solutions
Hi Richard
Thank you for your kind review! We’re so pleased to hear you found our website easy to use and were happy with our prices and delivery speed. Your A+++ really made our day!
Best wishes,
The Supplement Solutions Team
Company are prompt, professional and thoughtful and helpful
I have been using Supplement Solutions as my go to for equine supplements for several months now. Everytime they never disappoint.
They deliver within the parameters of your chosen postage when you order. They ring to confirm things if anything is un clear on order or even to let you know about upcoming offers on supplements they know you order regularly! They give a great friendly customer service touch everytime and have great stock available too
August 1, 2025
Unprompted review
Reply from Supplement Solutions
Hi Natalie
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve chosen us as your go-to for equine supplements and that our team has been able to provide the service and support you deserve. It’s always our aim to make things as smooth, reliable, and personal as possible, so it’s lovely to know that the calls, updates, and stock availability are making a difference.
We really appreciate your loyalty and kind words, and we look forward to continuing to support you and your horses!
Warm regards,
The Supplement Solutions Team
Advertisement
My knights in shining supplements
My knights in shining supplements!
The staff at SS are wonderful. My mare rejected her foal quite soon after birth. After a horrible 48 hours of driving in all directions for artificial colostrum and then plasma, sedating the mare to draw milk, I gave in and decided to bottle feed the foal under vet instruction and approval. SS sent the foal milk almost immediately and every week I make an order it’s posted within a few hours. If there are any problems they email and keep me up to date. I can’t thank them enough for taking some of the weight off my shoulders from what was a stressful situation. Casper is now 5 weeks old, thriving and is being nannied by my Dartmoor pony mare, he’s thriving!
July 2, 2025
Unprompted review
Reply from Supplement Solutions
Hi Emily
Thank you so much for taking the time to share your experience. We’re so pleased to hear that our team could support you during such a challenging and emotional time. It sounds like you’ve been through a lot, and we’re delighted that little Casper is now thriving with the help of his Dartmoor nanny!
Your kind words mean the world to us, and we’ll make sure to share your feedback with the whole team. We wish you and Casper all the very best as he continues to grow strong and healthy.
Warm regards,
Supplement solutions Team
Reply from Supplement Solutions
Hi Umer,
Thank you for your order and leaving us such a nice review.
Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!
We look forward to packing your next order!
Great site & easy to navigate.
Easy site to navigate & select what you need. Good prices too.
February 24, 2025
Reply from Supplement Solutions
Hi Sue,
Thank you for your order and leaving us such a nice review.
Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!
We look forward to packing your next order!
Great service as always 😃😃
February 17, 2025
Reply from Supplement Solutions
Hi Joanne,
Thank you for your order and leaving us such a nice review.
Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!
We look forward to packing your next order!
Advertisement
Very good service 100%
February 13, 2025
Reply from Supplement Solutions
Hi David,
Thank you for your order and leaving us such a nice review.
Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!
We look forward to packing your next order!
Good speedy service will use again..
February 10, 2025
Reply from Supplement Solutions
Hi Martyn,
Thank you for your order and leaving us such a nice review.
Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!
We look forward to packing your next order!
First delivery and a great product !!
February 18, 2025
Reply from Supplement Solutions
Hi Donna,
Thank you for your order and leaving us such a nice review.
Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!
We look forward to packing your next order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.