While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from Supply Drop. Ordered Navy kit for my grandson who joins up early next year. Next day delivery. Kit contained nearly everything on list supplied by HMS Raleigh with a few extras such... See more

Rated 1 out of 5 stars

I placed am order 2 months ago and nothing ever arrived upon finally speaking to someone through face book after emails and calls going unanswered I requested a refund and have now been blocked! Thi... See more

Rated 5 out of 5 stars

Amazing time saver, fantastic customer service and great products! My son had a last minute call-up and our order from Supply Drop wouldn't have reached us in time. Lewis went above and beyond to meet... See more

Rated 1 out of 5 stars

Very disappointing, my son ordered the RAF package for £174.99 lots of stuff missing, some arrived later but still missing some items, sent emails regarding this and had no response, £174.99 is a lot... See more

Company details

  1. Armed Forces Association

Information provided by various external sources

In 2018, Supply Drop was officially born. Set up by a serving Royal Air Force Engineer. Who had experienced first-hand what it was like to purchase the many items required for military basic training. Also experiencing the consequences when you don’t buy exactly the right brand or item! We were determined to provide a tested, complete and correct kit for basic training that can easily be bought all in one place, at the click of one button, and for an unbeatable price. Supply Drop provides this solution and a proven success with recruits. For every premium package sold Supply Drop donates a proportion of the profits to recognised military linked charities. Supply Drop appreciates the value that serving personnel, reservists, veterans and military families bring to our country. Our mission is to be the leading supplier to the UK Armed Forces. Our passion is to give the men and women who serve our country the best possible service and products possible.


Contact info

3.7

Average

TrustScore 3.5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent

Excellent package, taken so much stress away from buying everything. Fast delivery too. My daughter is even more excited now about joining RAF

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant package

Brilliant package, quick delivery and everything I need for basic training would recommend to anyone joining the military

September 13, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Everything my son needed for basic…

Everything my son needed for basic training. It also took all the stress of trying to find everything needed
Super quick delivery ordered and wham bam within 2 days it was delivered

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great value

Nice site easy to use an good value packages..
Only place we could actually get the boots my son needed for cadets
Thanks 😊

August 14, 2021
Unprompted review
Advertisement
Rated 4 out of 5 stars

Unfortunately the entire set with an…

Unfortunately the entire set with an iron and ironing board wasn't available, so only managed to get the iron. However the rest is good and will do the job for basic and really helps make things easier getting sorted for Basic. I ordered on Thursday and it arrived Monday. Quick delivery, great price, couldn't ask for much more!

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Wow wow wow!

Wow wow wow!
This was possibly the best customer service and delivery ever!
It was all a last minute panic but with 4 days to go before sign up into the Army.
I would highly recommend!
Excellent value and even a couple of extras!
Thank you Dom and your team !

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing !!!!

Amazing !!!!! If I could give this company 10 stars I would. My son left it until the last minute to organise his kit for the RAF, so we ordered a pack from Supply Drop. The customer services were fantastic, it was top quality and most importantly it arrived really quickly. I would highly recommend.

June 21, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Lewis sent a text to check everything had arrived ok and when the local courier had made a mistake, Lewis was straight into it and got it all sorted. Good quality products, has majority of what’s needed for my son’s basic training and really took all the stress away. Good prices too. Would definitely use again and definitely recommend. And a big thanks to Lewis for being so customer focused.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

100% recommended

Couldn’t say thank you enough. Been struggling to find my last few thing for basic training in September. As a woman I love being organised and packed weeks/months in advance. The price on all the items are perfect and cheaper than Amazon. Delivery is fast and reliable came within 2 days. I even got two little free gifts (polishing cloth and boot polish) which has made my day. Thank you so much, such a good company.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Incredible customer service! highly recommend for your basic training needs etc, their package has taken a lot of stress off my shoulders and I feel incredibly organised now. Amazing!

June 1, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

What a great service this is

What a great service this is. My daughter got her joining date at quite short notice, so to be able get so much kit in one place at a good price was a God send.
I bet my parents wished this was about when I joined up.
I can’t recommend this highly enough.

May 9, 2021
Unprompted review
Rated 5 out of 5 stars

Harry Thompson

Bought a RAF officer pack for training commencing 9th May.
Price and delivery were excellent.
Couple items were missing but as soon as i contacted customer support they got the missing items (and additional boot polish as apology) on 48hr delivery.
Absolutely excellent.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and value for money

Arrived really fast. Everything is clearly labeled into smaller boxes wich makes it really easy to sort through. The quality of items exceeded my expectations, I would definitely recommend

April 18, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look