SupplyExpress.co.uk Reviews 5

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing help for my mistake.

I ordered cake boxes but did not realise that it was necessary to order the lids as well. We opened the box to discover that there were no lids inside. We have cakes to send this week - we were desperate! One phone call problem solved and the lids were ordered immediately and delivered 3 hours later! That is AMAZING service and I really appreciate the help speed and efficiency of this company.

September 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very good!!

Very good!!! We order from SupplyExpress over 3 years. Their service is excellent. Always happy and satisfied with them, resonable prices, they are always willing to help, quick deliveries. The main person to contact is great, if something is out of stock or any other issue, he always find the way to sort it out, to make sure we are ok.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I have ordered from this website for almost 2 years now and recommend them highly. No negative experiences.

They always go the extra mile for their customers. For example, when our stock was cleared by a late surge in orders, their manager hand-delivered my company's packaging to DPD after work hours, so we could still receive our goods next-day delivery and fulfil our customers' orders. Pricing is great, and they are willing to price match or negotiate where reasonably possible.

Highly recommended!

June 2, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish! Wrong item received but got partially refund after return.

Absolutely rubbish!
I ordered bamboo skewers for craft purposes. I received cheap sticks, not the flagged one advertised.
I contacted customer service. I was advised to send it back and they will pay the delivery cost back. I did it but received only £18 back instead of £27. I keep claiming my money back as it is absolutely disappointing and unfair to sell something they don't have and keep the money.

March 14, 2021
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look