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supplyingdirect.co.uk Reviews 1,371

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and often exceed expectations. Many appreciate the wide selection and the ability to order custom-made goods that precisely meet their needs. The ordering process is frequently described as easy and straightforward, with many consumers highlighting the helpfulness and efficiency of the staff. Delivery service is also highly rated, with reviewers often mentioning prompt arrivals, good communication regarding delivery times, and secure packaging. However, some customers reported minor issues such as incorrect items being supplied, missing fixings, or delivery personnel leaving packages exposed to the elements.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the good quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the quick and... See more

Order

Reviewers express satisfaction with the ordering process. Customers found the process easy, efficient, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

We ordered a 20L Stocked Medical Sackholder Healthcare Clinical Waste Bin with a foot pedal and yellow flush steel lid. George communicated clearly throughout and was very professional. Delivery was q... See more

Company replied

Rated 5 out of 5 stars

We needed a new notice board for our office. Not really knowing the first thing about them, I did an internet search and found supplyingdirect.co.uk and had a browse. Their stock was plentiful and t... See more

Company replied

Rated 5 out of 5 stars

Easy to use website with so much choice! Our new office noticeboard arrived within a few days with full recyclable packing so we are very pleased

Company replied

Rated 5 out of 5 stars

This was such an easy purchase and I am so happy to support a small business. The table and is great, maintenance free and actually comfortable. Good size and great on our decking. Very heavy but... See more

Company replied


Company details

  1. Educational Supply Store
  2. Equipment Supplier
  3. Office Furniture Store

Written by the company

We are a family run UK business, established in 2003 with a history of working in the office supplies and educational markets. Specialising in the provision of commercial and educational supplies and equipment. The philosophy behind our business is to strip out all the unnecessary costs of getting the product from the point of manufacture to the customers address while providing industry leading customer service. Our group trading name of Supplying Direct encompasses our three websites: Display Boards Direct, School Furniture Direct and Recycling Bins Direct.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Grey noticeboard

I bought grey noticeboard from them. Fast delivery and good product. Happy with this purchase.

April 9, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re really pleased to hear you’re happy with your grey noticeboard and that it arrived quickly. It’s great to know the product met your expectations.

We look forward to helping you again soon!

Rated 5 out of 5 stars

Extremely flexible with delivery dates

Extremely flexible with delivery dates. Superb service. Thank you!

April 16, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re delighted to hear you were happy with the flexibility on delivery and the overall service.

We look forward to helping you again soon!

Rated 5 out of 5 stars

Great quality notice board

Great quality notice board, well packaged and delivered without any fuss. Really please to have ordered from you.

April 16, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re really pleased to hear you’re happy with the quality of the notice board and that it arrived well packaged and hassle-free.

We appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars

Great service and product

it came super fast because we needed it urgently! Much appreciated ! Looks good as well, great service

April 16, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re really glad we could get this to you quickly when you needed it, and that you’re happy with how it looks too.

We appreciate your feedback and look forward to helping you again soon!

Rated 5 out of 5 stars

Extremely professional

Extremely professional, helpful and friendly customer service from start to finish. Great competitive prices too.

April 9, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re delighted to hear you found our service professional, helpful and friendly throughout, and that our pricing was competitive.

We look forward to working with you again soon!

Rated 5 out of 5 stars

A* Service

We ordered a 20L Stocked Medical Sackholder Healthcare Clinical Waste Bin with a foot pedal and yellow flush steel lid. George communicated clearly throughout and was very professional. Delivery was quick, and the whole process was smooth. I would definitely recommend.

April 9, 2026
Unprompted review
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re pleased to hear everything went smoothly and that you were happy with the product and quick delivery. It’s great to know George kept you well informed throughout.

We really appreciate your recommendation and look forward to helping you again soon!

Rated 5 out of 5 stars

This was such an easy purchase and I am…

This was such an easy purchase and I am so happy to support a small business.
The table and is great, maintenance free and actually comfortable.
Good size and great on our decking.
Very heavy but won’t move in any wind!
Even the delivery driver was amazing and lovely! Took the pallet and helped me. Perfect

April 2, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re so pleased to hear you found the whole process easy and that you’re happy with the table. It’s great to know it’s comfortable, sturdy, and perfect for your space.

We really appreciate your support and kind words, and we look forward to helping you again soon!

Rated 5 out of 5 stars

A great range of product and an easy…

A great range of product and an easy process to order

April 2, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re pleased to hear you were happy with the range of products and found the ordering process easy.

We look forward to helping you again soon!

Rated 5 out of 5 stars
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

We’re glad to hear you were happy with our customer service.

We look forward to helping you again soon!

Rated 5 out of 5 stars

Provided a brilliant and quick service

Provided a brilliant and quick service, also really helpful with processing and updating on when our order will be arriving.

April 2, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re delighted to hear you found the service quick and helpful, and that you were kept well updated on your order.

We look forward to helping you again soon!

Rated 5 out of 5 stars

Really helpful supply

Really helpful supply, choices, and patient with our order. Great people to work with

April 2, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re really pleased to hear you found the team helpful and patient, and that you were happy with the range of options available. It’s great to know you enjoyed working with us.

We look forward to helping you again soon!

Rated 5 out of 5 stars

fast and efficient

fast and efficient, even called to ask if I was sure that I had order the correct stools. Good customer service

March 26, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re glad to hear you found the service fast and efficient, and that the extra check on your order was helpful. It’s great to know you were happy with the customer service.

We look forward to helping you again soon!

Rated 5 out of 5 stars

Easy to use website with so much…

Easy to use website with so much choice!

Our new office noticeboard arrived within a few days with full recyclable packing so we are very pleased

March 26, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re glad you found the website easy to use and enjoyed the range of choice. It’s great to hear your noticeboard arrived quickly and that you were pleased with the recyclable packaging.

We look forward to helping you again soon!

Rated 5 out of 5 stars

Lovely company to deal with.

It was really good to have the product I wanted custom made to order and the goods were as requested and delivered in a timely manner. Received a lovely follow up email and would definitely use again.

March 26, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re delighted you were able to get exactly what you needed with a custom order, and that everything arrived as expected and on time. It’s great to hear the follow-up was appreciated too.

We look forward to helping you again soon!

Rated 4 out of 5 stars

great shelves for classroom

Ordering was very easy, were not told the delivery was coming, but the shelves are great

March 26, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for your review.

We’re glad to hear ordering was easy and that you’re pleased with the shelves. We’re sorry you weren’t notified about the delivery and appreciate you highlighting this so we can improve.

We hope to provide a smoother experience next time and look forward to helping you again!

Rated 4 out of 5 stars

Great Service

Ordering online was easy and there is a good selection of alternaitve products. Unfortunately some items were supplied wromg. However they sorted the problem quite easily. my only issue is that communication from the company could be better.

March 19, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for your review.

We’re pleased to hear you found the website easy to use and that you were happy with the range of products. We’re sorry some items were supplied incorrectly and that communication didn’t meet expectations, but glad the issue was resolved quickly.

We appreciate your feedback and will take this on board to improve. We look forward to helping you again!

Rated 5 out of 5 stars

Good delivery and communication leading…

Good delivery and communication leading up to the delivery - thank you

March 19, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for your review! 😊

We’re pleased to hear you were happy with the delivery and communication throughout.

We look forward to helping you again soon!

Rated 4 out of 5 stars

Good quality product.

Good quality product but fixings were not in the box. These were sent immediately on notifying the company.

March 19, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for your review.

We’re pleased to hear you’re happy with the quality of the product, and we’re sorry the fixings were missing initially. I’m glad the team were able to get these sent out to you straight away.

We appreciate your feedback and look forward to helping you again!

Rated 5 out of 5 stars

We needed some replacement school dining table seats

We needed some replacement seats for our school dinner tables, so found them on School Furniture Direct.
Once I had ordered they emailed to check I had the correct seat (which I hadn't!) and were amazing at helping me change the order to the correct thing. Really helpful and knowledgably staff and quick and efficient delivery. Thank you!

February 25, 2026
Rated 5 out of 5 stars

Good and serious.

March 5, 2026
supplyingdirect.co.uk logo

Reply from supplyingdirect.co.uk

Thank you for the 5-star review! 😊

We’re pleased to hear you found our service good and professional.

We look forward to working with you again soon!

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