Supply Life Reviews 2,531

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 983 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from testing to results and follow-up. Reviewers are particularly impressed with the quick response times and the smooth user experience, finding the process easy to follow and inspiring. However, some customers also noted issues with the diet plan feeling generic or including foods they could not eat, despite providing specific dietary needs. A few other people also felt that the product did not meet their expectations, with test results not aligning with known intolerances or providing information they found unhelpful, leading to dissatisfaction with customer service and a lack of resolution.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the detailed... See more

Service

People report positive experiences with service, with many highly recommending it for its helpful advice and... See more

User experience

Users describe positive interactions with the overall user experience, frequently highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Consultation with Keiran was excellent and he offered continued support by email. He answered all my questions and introduced ideas to help me navigate my food swaps while being more relaxed with meal... See more

Rated 5 out of 5 stars

I received a call from Kieran, Lead Nutritionist, following my test results. First he listened to my reasons for testing and then he was very helpful in explaining certain aspects of the results which... See more

Rated 5 out of 5 stars

I found this company incredibly helpful. From testing to results and follow up. I was a bit daunted by my results as they showed I was intolerant to gluten (which I suspected), cows milk and egg white... See more

Rated 5 out of 5 stars

After years of migraine, bloating abd fatigue i decided to make some changes starting with my gut health so i decided to take a food intolerance test. Its a simple to follow test kit, clear and easy t... See more


Company details

  1. Blood Testing Service
  2. Allergist
  3. Fitness and Nutrition Service

About Supply Life

Written by the company

Welcome to Supply Life UK's Best rated food intolerance test

At Supply Life, we believe in empowering your journey to optimal health and wellness. With our extensive range of high-quality food intolerance tests, nutritional support, personalised health plans, and expert guidance, we are dedicated to supporting your unique lifestyle and health goals. Our commitment to excellence ensures that every service you receive is crafted with care, to help you achieve the best possible results.

  • We use the latest testing equipment, test each sample twice to ensure the highest standards of testing and efficacy.
  • Tailored health plans designed to meet your specific needs and goals.
  • Access to professional advice and resources to support your wellness journey.
  • Our priority is your well-being, and we are committed to providing exceptional service.

Join the SupplyLife community today and experience the difference in your health and vitality.

Ready to take the next step towards a healthier, more vibrant you? Visit www.supplylife.com now to explore our products and start your personalised wellness journey. Your path to optimal health starts here!

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Healthy diet for my needs

The person on the consultation call was very helpful,she guided me through the options that are available to me. She was very pleasant and has put a couple of meal plans for me.
She also put my mind at ease by saying although it can feel overwhelming.she encouraged me to take the change in the diet 1 step at a time.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and insightful.

Really easy to complete the test and post the test pack. The results were returned within the expected time frame. The follow up call was scheduled to discuss the results - conducted by a very knowledgeable and professional nutritionist. Now I know my results I can adpart by diet accordingy.

April 21, 2026
Rated 5 out of 5 stars

Very informative

Supply life testing was very informative. The consultation was useful for me to understand my results more clearly.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

After so many GP trips and being in…

After so many GP trips and being in pain for so long I was trying to avoid a endoscopy. Got this test and it said I was allergic to milk! Was a total surprise. Gave me the nudge to change to oat milk in my tea and I swear I have no burning pain now. It's amazing.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Have been trying to get a refund for…

Have been trying to get a refund for two purchases for 2 months...the information is not scientific so I don't understand why I cannot get a refund

April 16, 2026
Unprompted review
Supply Life logo

Reply from Supply Life

Hi Chris,

We’re sorry to see this review and genuinely disappointed this is your experience.

We have made multiple attempts to support you, including offering calls and guidance from our qualified nutritionists and dieticians to help you understand and apply your results properly.

Your tests were completed and results delivered, meaning the service has been fully provided. As outlined in our terms, refunds are not applicable once testing has been carried out.

Despite this, we have continued to offer further support, including a goodwill pathway should you follow the process and not experience any benefit.

We would also like to clarify that we do not consider it appropriate for customers to request refunds on the basis of conditional statements or threats. Our priority is to support customers fairly and consistently.

Our team remains available should you wish to engage with the support offered.

Ricky
Founder, Supply Life

Rated 5 out of 5 stars

Excellent service and platform

Excellent service and platform. Identified my intolerances in a very timely manner. The report was clean, informative and easy to understand.

Love that they have a one to one call with you after the test. To discuss alternatives and meal plans.

April 16, 2026

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