Suprabeam Reviews 

Best costumer service i had in a long time! My lens of my suprabeam Q5 xr defend was scratched. And i have it for over 6 years with no problems at all. I asked if they know a way to buff the lens or i should buy a new one. They replied to me within a day, and told me they like the way i would rather fix it than just throw it away. So what they did for me is send me a new one free of charge. In my opinion the best brand for high quality flashlights and a costumer service, who really helps the costumer!

Bought the Defender m6xr the product works amazing just the o-ring came broken, after 2 emails confirming my identity they sent us some new o-rings great products and great customer service

Send an e-mail on 28-7-2025 about swollen battery but got no response. Support page gives "There was an error trying to send your message. Please try again later." Tried the normal email address but got no response.

My headlamp was quite expensive, and I find the lack of support inappropriate.

Awesome products, very helpful customer service.

I had an issue with two lamphead having the same default after 2 trail running years.
I contacted the customer service by email, provided pictures, and the replacement products have been sent to me in a very short term to replace the damaged part for both lamps.
So, a very good service with a strong confidence.

Super-quick reply and problem solving from Suprabeam. My broken headlamp was out of warranty, but Suprabeam replaced it anyway!!! Just had to pay for the postage. I got an answer from customer support just a few minutes after I submitted my question. Great support and great products!

Excellent customers service from Suprabeam Sweden Stockholms office : had a small problem with a cable and it was solved very quickly. Can only recommend this brand for its seriousness and product quality