Help desk was responsive. Finnish webpage could have been more informative which products can (and can not) be registered in Finland for public roads. Some products are not, no matter what kind of dri... See more
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E-Wheels E2S V2 MAX arrived damaged. Plastic screen cover was cracked at the upper corner where the two little screws are. I sent an email to customer service and in the same evening i was informed th... See more
I have received excellent customer service from eWheels Finland. Product advice has also been excellent. I got advice on installing a chain alarm battery. It has been a pleasure doing business with Ro... See more
Fast delivery. SUP made for 140kg, 2 persons can easily use it. Was not sure if the pump worked properly, contacted the support by mail and they answerd the same day: very nice and very helpful!
4.5
Excellent
219 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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I ordered the sup and seat and 2 days…
I ordered the sup and seat and 2 days later it arrived. Well packed and used it straight away. It works perfectly! The product was as described.
August 12, 2025
Reply from Supworld
Hei,
Takk for hyggelig tilbakemelding!
Så fint å høre at du hadde en god opplevelse hos oss.
Ikke nøl med å ta kontakt dersom det er noe vi kan hjelpe deg med i fremtiden.
Ønsker deg en riktig fin dag 😊
Happy!
Fast delivery. SUP made for 140kg, 2 persons can easily use it. Was not sure if the pump worked properly, contacted the support by mail and they answerd the same day: very nice and very helpful!
June 24, 2024
Unprompted review
Had some issue with leaking air…
Had some issue with leaking air when trying to get in the last air.
Had great communication and fast feedback. Tried some things and that led to a solution that will last.
And now I know a little bit more about SUP boards and how they work, hehe
June 5, 2024
Unprompted review
Fast response and so amazing custom…
Fast response and so amazing custom services… biggest thanks to Edvard from EWheels to make sure i got what i needed so THANK YOU ❤️
February 1, 2024
Unprompted review
Reply from Supworld
Thank you so much for your kind words! We are glad we could help you out. Welcome back.
Combany promises thinks what they…
Combany promises thinks what they product not do
I m doing reclamation, they don't give my money back or sent me a new veacle.
I ll tell evwrybody that a social media. combany is not reliable.
September 10, 2023
Unprompted review
Help desk was responsive
Help desk was responsive. Finnish webpage could have been more informative which products can (and can not) be registered in Finland for public roads. Some products are not, no matter what kind of driving license, insurances or willingness to pay for extra registration you have.
August 29, 2023
Unprompted review
It was easy to order and get in…
It was easy to order and get in contact with the support.
August 18, 2023
Unprompted review
Easy and quick customer service
August 27, 2023
Unprompted review
Good quality and good price
Good quality and good price.
Quick delivery and perfect service
July 4, 2023
Unprompted review
It really good I like it and they're…
It really good I like it and they're really answer so fast
June 27, 2023
Unprompted review
Fast customer service!
Sent email to customer service and got help very fast with my escooters shipping.
June 9, 2023
Unprompted review
E2SV2
Hi, company answered fast to my request and gave me the needed information.
May 20, 2023
Unprompted review
Good customer service
April 28, 2023
Unprompted review
Phone application connection problem
I got a fairly quick response to my questions, which turned out not to be part of the scooter issue, but related to my phone. However, they kindly tried to help me solve the problem, which I really liked,
March 25, 2023
Unprompted review
Happy end
I ordered two tyres and one inner tube. But first got just one tyre. I Complained. Soon they replaid in polite way and send the missing one. Mistakes do happen - eWheels took care to fix it. Feeling of trust, happy end.
October 30, 2022
Unprompted review
Annas customer service response was…
Annas customer service response was very accurate.
September 23, 2022
Unprompted review
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