Difficult to find the site on search engines. Once found through Autoslash recommendation it was smooth.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Use alternative whenever possible. Fast and convenient allow same day purchase with rental (before signing contract) until you need to contact an agent or submit a simple $85 battery recharge c... See more
I am in the process of helping son w college apartment. This sure app was easy and when i inquired about a change the associate taking message was cery nice. The agent then got back to me very quickly... See more
I've previously been insured thru Sure Renters Insurance but had let the policy lapse and Kayvan was very polite in reaching out to remind me that SRI was still interested in covering my renters polic... See more
Company details
Contact info
90405, Santa Monica, United States
- 1-855-344-5441
- support@sureapp.com
- sureapp.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to renew
Fast and great service
This was so simple
This was so simple. I was finished in minutes and had zero questions when I was done. It’s lovely to have something go well especially when it involves insurance.
Let me start off by saying Sure is the…
Let me start off by saying Sure is the best company this passed week I have booked 3x and Scott was a major help, fastest customer service I’ve ever received from any company. I will definitely recommend Sure to all my family and friends
Simple and quick to do online
Simple and quick to do online. Annual cost is economical.
First time user
First time user. But I’d definitely say it’s a simple and fluent process
Great coverage, low cost
I've never had to file a claim, but it's good to know I have great coverage at one-fourth the cost the car rental agency charges.
A new "find" for rental car insurance !
Was not aware of SURE rental car insurance until I did a search online. The process was informative, seamless, and easy to order. Coverage choices were easy to understand & purchase; underwriting by CHUBB is a big plus.
They just suck
They just suck. Went to a reputable company and for a few dollars more, A LOT better coverage and people that work with you.
For foreigners the form is not…
For foreigners the form is not suitable, because no foreign mail address and also no foreign telephone number can be indicated.
Very professional
Very Easy to sign up!
Totally a SCAM
**Cannot** unsubscribe from the insurance and they continuously charge me for the next year... FK this company
Representative Scott was pleasant
Representative Scott was pleasant, helpful and efficient.. It was quite easy to give him 5☆'s because he earned them!
Quick and easy
Having issues with app for payment
Having issues with app for payment. Contacted customer service left my phone number returned my phone call took care of payment, less than 3 minutes.
Joy was amazing !
Josh was very prompt and helpful with all of my needs ! 10/10 recommend
Easy and affordable
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








