They never showed up. They do not answer the phone. They refuse to give their crew’s phone number to be able to contact them to determine their whereabouts. They took payment in full. Do NOT use th... See more
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Stefan and Silviu arrived promptly and had loaded first lot in just over an hour, somehow managing to expertly juggle all shapes and sizes of items into a cohesive and safe load. They were wo... See more
Company replied
Excellent service. Silvio, Armando and Cosmin worked so fast and efficiently. Very friendly, polite and courteous. Turned up punctually. They took really good care of fragile items, especially my Amer... See more
Company replied
Would highly recommend Sure Removals. Excellent customer service from Hussein and Liam, always very quick and responsive to any questions. The team helped us move twice and both times were very quick... See more
Company replied
Company details
Written by the company
Sure Removals was established by a team of removal professionals who have worked within the removals and storage industry for over 20 years. We offer a range of services including domestic relocation, full packing and unpacking services and storage solutions. We ensure all our staff are highly trained, professional and understand the stress that moving home can cause. Our friendly teams are ready to go the extra mile to ensure the first day in your new home is a memorable one!
Contact info
4 Bridge Close, RM7 0AU, Romford, United Kingdom
- 02038870840
- sureremovals@gmail.com
- sureremovals.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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As a disabled chronically ill woman…
As a disabled chronically ill woman passing unhelpful comments like "this is badly packed", "what can you leave" and "the boxes are too small" and when we'd reply we'd get "that's not my problem was very aggressive and hostile.
They were very unhelpful and made me feel very uncomfortable when they arrived at the other end to the point of tears.
One of the drivers was very hostile and started telling me “that I hear you made the booking” and proceeded to tell me that I was only supposed to have 15-20 boxes and none of the furniture. Which he says was wasn’t on his list and that he did me a favour for taking it this morning. I told him that I tried to give you an accurate list and was told as long as it fit in the Luton van that should be fine. I can’t help feel he was pushing for more money.
I am a disabled chronically ill woman and I found this to be quite intimidating to the point of tears.

Reply from Sure Removals
Stefan and Silviu were very quick and…
Stefan and Silviu were very quick and efficient. I would definitely use them again for another removal!

Reply from Sure Removals
Very good service
Very good service. From quote & admin side through to the actual service performed moving day was excellent and very quick.
Cosmin and Alex worked very hard and were very friendly and helpful.

Reply from Sure Removals
10/10 would recommend and use again
Fantastic service from beginning to end. Liam who I spoke to about the quote was excellent at communicating with me, always responded SUPER fast and checked in throughout. The the move itself could not have gone smoother, the guys were really nice and put me at ease, they checked in with me on how things should be and made sure everything went into the right place at the other end. I've never had such a good experience with movers, truly 5* experience. Shout out to James, George and Mike for a stellar removals experience! To top it off I also received the cheapest quote from Sure Removals and was given details on the size of the van (many companies wouldn't do this which is always worrying when you've got a long drive between houses). 10/10 would recommend and use again

Reply from Sure Removals
Great service and highly recommended
Professionalism and efficiency of the two men who helped. They were punctual, handled my belongings with great care, and their positive attitudes made moving stress-free. Would use again!

Reply from Sure Removals
Great removal service
Great removal service - Andrew, Silviu and Armando were friendly, hardworking and efficient. They moved everything with no breakages and dismantled and put together our wardrobes and bed with no problems. Highly recommended!

Reply from Sure Removals
Moving home
I moved home on 24 February 2024 and used Sure Removals for packing and moving. Three chaps came Emilian, Andrew and George and they could not have done a better job. They were quick and efficient but also made us laugh. I thoroughly recommend this firm

Reply from Sure Removals
I highly recommend this company
I highly recommend this company. Everything went smoothly and stress free which is what I really needed that day. Silviu and Armando were fast, helpful and they took care of everything very professionally.

Reply from Sure Removals
Very pleased with the service from Sure Removals
Sure Removals team was friendly and efficient on the phone and email with a competitive quote/final price. The two guys who came to do the move were brilliant - very careful with belongings and got the job done really quickly and well. Very pleased with this service.

Reply from Sure Removals
Excellent moving company
Liam from the office was super nice and easy to deal with. Very quick at replies and getting quotes over to me. The two lads, George and Mike, who did our move were super fast, friendly, and careful with our things. From arriving at our old house to finishing unloading at the new house 100 miles away only took 5 hours. Excellent service

Reply from Sure Removals
Stress-free removals
I moved from Hertford to St Albans last week using Sure Removals and can not speak highly enough of them. The two movers that I had, Stefan and Silviu, were absolutely brilliant: polite, hard-working, considerate, and had a real ‘can-do’ attitude that took all the stress out of my move. My brother is moving next month and I’ve recommended Sure Removals and Stefan and Silviu in particular.

Reply from Sure Removals
Brilliant
Marius, Robert, Marian and Saulius were fantastic, very professional, polite and extremely hard working, they didn’t stop and nothing was too much trouble! Highly recommend Sure Removals thank you all so much for helping me move yesterday!

Reply from Sure Removals
We had quite a tricky move as we had a…
We had quite a tricky move as we had a week between moving out and moving in to our new property. Sure Removals assisted us with collection, storage and re-delivery within very small time frames and this was an immense relief that our valuables were in safe hands. The moving teams were friendly, and exceptionally fast and efficient.

Reply from Sure Removals
Our commercial move went very smoothly
Our commercial move went very smoothly, the removalists Emilian, Andrew, Mike and George were very professional and flexible with what we wanted. We would definitely use the company again as and when!

Reply from Sure Removals
I had a great experience with Sure…
I had a great experience with Sure Removals. They are very reasonably priced and professional. Bart and Mirek, who helped me move my 2br London flat, were friendly, efficient, and handled everything with care. I'd definitely recommend them to anyone moving house in London.

Reply from Sure Removals
Amazing service from beginning to the…
Amazing service from beginning to the end.
Hussein was professional, prompt and kind.
The team was patient and very helpful. A big thank you to Mike and George for a job well done.

Reply from Sure Removals
Polite, helpful and efficient
Liam, Silviu, Armando, Arunas, Dima and Marian were polite, efficient and very helpful.
We would highly recommend the team.

Reply from Sure Removals
Sure Removals Cosmin and Alex
Sure Removals Cosmin and Alex, moved us from a 3 bed terrace. They were timely, efficient and helpful, always looking for solutions not problems. Dismantled items where necessary for moving. No breakages and they arrange for temporary storage until Silviu and Armando delivered furniture to new property without fuss and professionally. Many thanks

Reply from Sure Removals
Excellent removal service
Excellent service. Silvio, Armando and Cosmin worked so fast and efficiently. Very friendly, polite and courteous. Turned up punctually. They took really good care of fragile items, especially my American fridge freezer which needed the doors removing. Nothing was a problem. Very efficient and helpful service from Liam in the office. The whole thing ran like clockwork without any hitches. Moving day itself ran like a dream. I can't recommend them highly enough. Worth every penny.

Reply from Sure Removals
Amazing team
Called last minute and they were able to accommodate with a reasonable price, they were on time, quick, kind and efficient. Will be keeping there details for all my home moves.
Thanks,
Rachel

Reply from Sure Removals
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