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Company details

  1. Insurance Agency
  2. also in
  3. Auto Insurance Agency
  4. Disability Insurance Company
  5. Insurance Broker
  6. Insurance Company
  7. Travel Insurance Company

Information provided by various external sources

Travel insurance for Australians from SureSave Australia. Get your online travel insurance quote fast.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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4-star
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1-star

No history of asking for reviews

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2.5

All reviews

(5)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I did not read the reviews on this… no big big mistake

I did not read the reviews on this ,,FALL I was
""SURESAVE"" it seemed really good the price,
NOT,,,is seemed !!
really good !!!!
turn out to be load of rubbish,,,this company does not cover everything, That British Gas dose.
you tell them what you want thinking you're going to get the same as what you would from British Gas oohh nice,,,NOT,,,
THAT you want Full Coverage for you boiler electric water such like.
Sureserve well so far I haven't got much good to say about this company
(the operators on the phone they're pretty good, FRIENDLY)
WOULD BE WANT OUR MONEY, ORDER, but they don't realize what exactly go on ????
like they must get sick of complaints there's a wonderful bloke called Colin who manages a lot of the complaints and tries to fix them for you X then you get the next thing GO WRONG,,,
well if you landlord they only do gas safety tickets.
NOT landlord safety tickets. UNLESS YOU PAY EXTER £140 PER HOUSE

ONLY DO GAS SAFTY TICKET May June of each year
So don't be taking out policy any advertime because they will not come out and do your tickets if they run out from the old companies if you want a land of gas safety ticket you have to pay extra £140 On TOP of the service !!!!! So remember that the £140 pound ON TOP of your gas service for ,,Boilers, I rang up and said I was a landlord of these properties that I needed everything covered ???
oh yes yes we cover everything didn't say you'd have to pay extra on top of an annual Service landlords Ticket on top WOULD ,,,,NOT said £140 pound on top of your BOILER Service........
Nearly forgot they don't fix any problems either so they find a problem they do not fix it not like British Gas which they find a problem they fix it but HomeServe does not fix anything like boilers or any problems like that and they rent out to have a companies who are an act to other companies which the local woman in the area where I live in Farnham Surrey Ringo I may believe as a name yeah not happy people that's on the say about them

SURESAVE WARNING WARNING to all double check any policies you have with SURESAVE
I'm gonna stop this as soon as I can and go back to British Gas HomeCare HomeServe

May 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't use them

Made out they knocked 24 as we in noone knocked.today morning appointment to be told parts on wrong engineer van and engineer was on his way to get.asked for test time could t give no show had to cancel ct scan as still waiting at 5.30.had no heating or hot water for a whole week now as we need a new safety valve.and had to sign a piece of paper agreeing not to use the boiler.we both disabled and we need heat for out health .it and t heating changed name to this company so avoid I have no choice as my land lord uses them

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are good

These guys are good, I missed a flight because I had dengue fever and they refunded the cost of the lost flight after sending in the hospital records.

February 20, 2022
Unprompted review
Rated 1 out of 5 stars

Appears to be affiliated with scam insurance World Nomads. They did not reply unless a complaint is posted on online forums and review websites.

I had my luggage and valuables stolen in the train at Barcelona. Made a claim in accordance with their instructions and submitted all required documentation which took a very long time. They required further information and/or documentation until they come across one which you cannot produce, at which point they refuse assess your claim and do not pay you. They took an average of 10 working days to reply to each of my emails (which is the maximum time requirement for them to reply to you). In my case, they are now refusing to assess my claim as I cannot submit my train ticket which was inside the stolen luggage. This is ridiculous. I cannot stress enough for any potential customers to avoid World Nomads at all costs. It is very easy to pay for the travel insurance with World Nomads as is the process to make a claim because their website is very easy to use. However, the claim process takes a very long time, and in the end, if you are not frustrated into giving up the claim, they always find a way to not settle the claim and do not pay out. If this is not an example of a scam, I don't know what is. Please read the other reviews very carefully - most of the good reviews on World Nomads is in regards to how easy it is for you to use their website to pay and make a claim, not getting your claim paid out. AVOID AT ALL COSTS.

-UPDATE after Trustpilot review-

They have repeatedly asked for the same documentation that I sent 3 times before and are ignoring my emails and the required document I sent them:
- World Nomads asked for train ticket on 11 Feb.
- I had my ticket stolen therefore sent a bank statement for the transaction on 11 Feb.
- World Nomads asked again for train ticket again on 25 Feb.
- I reiterated and sent the bank statement again on 25 Feb.
- World Nomads asked again for the train ticket OR bank statement on 28 Feb.
- I reiterated my previous email and copied of all email chains and attached the bank statement once again on 28 Feb.
- World Nomads asked again for the train ticket OR bank statement on 7 March.
- I reiterated my previous email and copied of all email chains and attached the bank statement once again on 7 March.
- Case manager asked again for the train ticket OR bank statement on 10 March using a suresave.com.au email address.
- I reiterated my previous email and copied of all email chains and attached the bank statement once again on 10 March. No reply as of 21 March 2020.
- Sent a follow-up email on 21 March 2020.
- Filed another claim (WNEU004751) with World Nomad as this was the only way that I could think of that they cannot claim that they did not receive the requested document and further information.

Absurd

March 21, 2020
Unprompted review
Show reviews in all languages. (5 reviews)

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