Global Surf Industries Reviews 

169
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

No, see. That’s the problem. Your fin broke in the board. Your finbox was not made correctly for YOUR fin. I ordered another fin (standard sized) to try to fix things myself since your products se... See more

Rated 2 out of 5 stars

Bought 2 love child's 6'4, amazing performance and fun, however considering the dimensions of the board, thickness, solid stronger etc, you would think these boards would last. Both I managed to snap... See more

Rated 1 out of 5 stars

I own a surfboard repair business and I strongly advise against buying their product. They are glassed ultra thin and then sealed with plastic! They dent like crazy and literally ding at the drop of a... See more

Company replied

Rated 1 out of 5 stars

My GSI board buckled after 20-30 sessions in 4-6 ft waves. It didn't hit the bottom. I called GSI customer service to find out what they'd do and they never called me back. >Awful experience for n... See more

Company replied

Company details

  1. Surf Shop
  2. Adventure Sports
  3. Sporting Goods Store

Written by the company

Life is better when you surf has been GSI's company mantra since day one. It incorporates everything that the employees appreciate about their lives and the industry they love to work in. GSI only manufactures and market their surfboards to surfers or people who want to become surfers. Everyone at GSI from the shapers to the founder to the sales reps and customer service staff knows firsthand the difference surfing has made in their own lives. Most of all, we love sharing our passion for surfing with other surfers -- from beginners to pros and everything in between. Thank you for letting us enjoy the ride with you.


Contact info

1.2

Bad

TrustScore 1 out of 5

169 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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1.2

All reviews

(169)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Global Surf Industries is Awesome!

I purchased some board hangars online and were shipped quickly, look exactly like they did online, and allow me to hang up my boards securely. These are the ones that lock into the fin box and let you hang boards vertically. Totally cool!

October 6, 2015
Unprompted review
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Rated 5 out of 5 stars

Great Board and Customer Service: 7S SuperFish II X2 & Tony B!

Super stoked with my purchase of the 7S SuperFish II X2 for two reasons:

1) The web site narrowed my choice accurately to my skill level and physicality.

2) Tony Butler has a wealth of info because he's the real deal! He provided me further guidance and advice before my purchase and followed up with me on post sales questions as well.

I'll buy from Global Surf again for sure!

October 6, 2015
Unprompted review
Rated 4 out of 5 stars

Mayerhoffer Slip in 7'2

Board arrived with slightly damaged tail.
Communication and ultimate outcome was good.
Thank you for the support in correcting the issue.
Would definitely purchase from SI again.
Be great to see a wider range of quality eps shortboards.
Stock seems a bit limited at mo.

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

60-40 Fun

Ordered via website, timely shipping and enjoying my Advenutre Paddle Boarding 60-40 hybrid board. Nice follow-up too!

October 6, 2015
Unprompted review
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Rated 5 out of 5 stars

great company

professional, high quality products. board arrived in great condition with no damage or dings. recommend

October 6, 2015
Unprompted review
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Rated 3 out of 5 stars

epoxy fish surfboard from GSI,

paddles well, surfs well and I'm enjoying getting back into surfing,
My one disappointment is the board arrived with a indent on the bottom,
Requires shipping with more protection. ie bubble wrap

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service the staff are amazing very helpful I had a lot of questions and always was there to answer my product arrive in no time in perfect condition

October 6, 2015
Unprompted review
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Rated 5 out of 5 stars

Awesome service guys!

I ordered my board on a Thursday morning and received it in the afternoon!! I couldn't believe it. I surfed it the next day, I live in west Auckland so not sure if the warehouse is close to there hence prompt delivery, but absolutely stoked with the service.

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

An excellent company to do business with. Period.

This retailer is an excellent example of how a business should operate in terms of customer support and sales. I have bought two boards and some accessories on two occasions now, and both purchases were seamless, with free delivery in 2 days! When I had a question, I got an email response in 24 hours.

I wish all the vendors I use were as good as GSI.

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Modern Blackhawk

Hello GSI,
I purchased a Modern Blackhawk surfboard and WOW what a great board.
Loved it from the first wave. Easy to paddle up and off and going a breeze to ride fast and turns great. I received the board quickly after online purchase great colour and very happy with board. Thank you Global Surf Industries.

October 6, 2015
Unprompted review
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Rated 5 out of 5 stars

Superb products delivered with lightspeed at great prices after consulting with a highly knowledgable and available staff.

Buying direct from GSI has been a great experience every time.
I'm sure it helps that every board is a winner, but that's backed up by great operations (sales, delivery, tracking, communications, etc.).
If I'm not getting a board directly from a shaper, I can usually find the space in my quiver I seek to fill with a board from GSI, and I know it will work great.
Thanks for years of stoke.

October 6, 2015
Unprompted review

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