Surtix Reviews 

13
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Event Ticket Seller

Written by the company

Surtix is a secure ticket marketplace built to help fans buy and sell event tickets with confidence. We focus on transparency, verification, and reliable delivery—so buyers can attend the events they love without the usual uncertainty that comes with secondary ticketing. Our platform connects ticket holders with fans looking for sold-out or hard-to-find tickets, while putting safeguards in place on both sides of the transaction. Sellers are verified, listings are reviewed, and every order includes secure delivery and buyer protection. If a seller fails to deliver valid tickets as promised, buyers are covered according to our guarantee. Surtix supports both digital and physical tickets. Depending on how close the event date is, tickets may be delivered electronically or via trusted local couriers to ensure they arrive on time. Our goal is to balance speed, security, and clarity at every step of the process. We are currently in an early launch phase, working closely with real users to test the experience, improve the platform, and refine our processes. Feedback from buyers and sellers plays a big role in how we evolve. Surtix is designed for fans who value peace of mind as much as the event itself. Whether you’re buying last-minute tickets or selling extras you can no longer use, we aim to make the experience straightforward, fair, and dependable


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

easy booking process

booking tickets on surtix was super easy, from clicking on the available seat and then to the payment page. when I had a question sent to the support team, they were very responsive, I think it took a day or 2 to respond. I was able to attend the concert and I love the refund guarantee :)

October 30, 2026
Unprompted review
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Rated 4 out of 5 stars

Booking process is super easy and…

Booking process is super easy and tickets sold are legit. However, I think it is better to include the seller’s contact or have a designated Whatsapp/Viber for urgent concerns especially with instances when the seller is unresponsive/ cant be contacted by the 3rd-party delivery riders.

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great! I loved the concert so much it was the first one I attended and getting the tickets here save my life! Highly recommended. Thank u!

May 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Smooth purchase

Lowkey panic bought my LANY ticket 😭 but checkout was fast and I received it right away. Hoping everything goes well on Nov 8.

May 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Surtix experience

Service for the tickets was fast !!! and 100% legit will definitely avail for the next concert or event that I will go to !! thank you again surtix !

January 27, 2026
Unprompted review
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