While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service just ordered them yesterday and I have received them from you already and very happy with the selection thank you so much 😊 I will be eating them while I have a film night so back to bl... See more

Rated 5 out of 5 stars

Bought a mix box of freeze dried sweets because I never tried them before. I will tell you hands down it was very pleasurable experience! The skittles are by far my favourite as they prolong how long... See more

Rated 5 out of 5 stars

Easy website to manoeuvre. Really Quick delivery. Packaged discreetly and products intact. Sweets taste fabulous.

Rated 5 out of 5 stars

I love the quality of their products. Susies are reliable and quick arrivals make your shopping experience very pleasurable. Thank you Susies.

Company details

  1. Confectionery

Written by the company

Susie’s has stood for since 1980. The best wee shop about, where you can get what you need, know it’ll be amazing quality, and know you’ll come home with your pockets still jangling. See we believe everyone should have access to the sweets they want, delicious stuff at prices that are reasonable and fair.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great company

My order arrived very quickly. I ordered Friday and they arrived on Monday. That is excellent service. Thank you so much.
The freeze dried sweets were very tasty.

March 1, 2024
Advertisement
Rated 1 out of 5 stars

Dissatisfaction

Hi
Was my first time ordering so I got starter pack firstly the stardust sweets has more wrappers in it than sweets secondly the millions tasted same as buying pack in shop didn't taste freeze dried skittles where ok just couldn't believe amount of paper wrappers in bag was more of them than sweets so was very disappointed in the product just had to give honest review and opinion
Thankyou
Catherine

February 12, 2024
Advertisement
Rated 2 out of 5 stars
Susies logo

Reply from Susies

Dear Aidan,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or disappointment you experienced with our product. We strive to provide accurate and transparent information about our offerings, and it's disheartening to learn that you feel the package was falsely advertised.

To better assist you and address your concerns, could you please provide more details about the specific aspects of the advertisement that you found misleading? Your insights will help us investigate the issue and make necessary improvements to ensure a better customer experience in the future.

We genuinely value your business and want to make things right. If you have any additional information or specific points you'd like us to address, please don't hesitate to share them with us. Our customer satisfaction is of utmost importance, and we are committed to resolving this matter to your satisfaction.

Thank you for bringing this to our attention. We look forward to the opportunity to make amends and regain your trust.

Best regards,
Susie's Team

Advertisement
Advertisement
Rated 4 out of 5 stars

they had the specific product I needed but not…

they had the product I needed but not enough .. lol

November 16, 2023
Susies logo

Reply from Susies

Hi James,

I am sorry to hear that we did not have enough of what you have ordered. You can email us with any stock requirements you may have. We will do our best to fulfill this for you. We have a large network of suppliers and can source larger quantities for the majority of our products.

Michael
Susies.store

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look