Sussex Surrey Doors and Windows Reviews 58

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent overall experience with Sussex Surrey Doors and Windows. The initial survey was done very professionally and by someone who clearly knows how to measure accurately as the windows were fitted... See more

Company replied

Rated 5 out of 5 stars

Simon and his team are all helpful, hardworking and polite. Scott replaced an outside door on a boiling hot day and did an excellent job. I honestly don't think you could find a better doors and windo... See more

Company replied

Rated 5 out of 5 stars

We commissioned Sussex Surrey Doors and Windows to replace the front door of our house and the rear door and window in our garage. They were most helpful in guiding us through the process of choosing... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff in the showroom. Nice to be able to go and have a look at the actual colours and quality. Good selection of styles and colours. Visit from surveyor to ensure everything would fit ok... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Window Installation Service

Information provided by various external sources

Replacement doors and windows Sussex and Surrey - Sussex-Surrey Doors and Windows supply timber windows Sussex, double glazing Surrey and wood effect …


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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Rated 5 out of 5 stars

New Front Door & Rear Garage Door

We commissioned Sussex Surrey Doors and Windows to replace the front door of our house and the rear door and window in our garage. They were most helpful in guiding us through the process of choosing the right doors, glazing and fixtures in each case. The work was carried out over two consecutive days and the quality of workmanship was excellent - we are really delighted with final results and we wouldn't hesitate to recommend Sussex Surrey Doors and Windows to anyone needing doors or glazing.

May 28, 2026
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Reply from Sussex Surrey Doors and Windows

Thank you for your lovely review. Every single member of our team is dedicated in providing the highest level of service and receiving reviews such as yours means a lot.

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Rated 5 out of 5 stars

An excellent firm

Simon and his team are all helpful, hardworking and polite. Scott replaced an outside door on a boiling hot day and did an excellent job. I honestly don't think you could find a better doors and windows firm anywhere and have no hesitation in recommending them.

May 27, 2026
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Reply from Sussex Surrey Doors and Windows

Thank you for this wonderful review. It really does reassure us that we are doing things right and making our customers happy!

Rated 5 out of 5 stars

Highly satisfied of Storrington

Excellent overall experience with Sussex Surrey Doors and Windows. The initial survey was done very professionally and by someone who clearly knows how to measure accurately as the windows were fitted last Friday and fit perfectly. Can’t speak too highly about the fitters, Tony and John, who arrived promptly and worked hard, in the heat, to have the job done by lunchtime. The final finish is superb and well worth the money spent. Would recommend the company highly and will certainly use again, when the need arises. Many thanks.

May 21, 2026
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Reply from Sussex Surrey Doors and Windows

What a fabulous review, thank you! It is brutal in this heat but somehow the fitters just keep going to the same high standards whatever the weather throws at them.

Rated 5 out of 5 stars

Very happy with service and product

Very helpful staff in the showroom. Nice to be able to go and have a look at the actual colours and quality. Good selection of styles and colours. Visit from surveyor to ensure everything would fit ok and then a 6 week lead time for installation. All very smooth with good communication. Fitted this week and we are really happy with it. Looks great and feels sturdy and secure. Would highly recommend.

May 19, 2026
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for your lovely review. The showroom is definitely a fabulous asset for our customers to see the actual full size products.

Rated 5 out of 5 stars

From start to finish excellent!

From start to finish excellent!
Rosie gave me a quote; she was efficient, responsive and patient as I went back to her a few times and nothing was too much trouble.
Danny came out to measure up and explained the installation process.
Duncan came to fit the door today; he is very meticulous and diligent. His hard work paid off as the door looks great!
Thank you All! I would definitely recommend.

April 13, 2026
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Reply from Sussex Surrey Doors and Windows

Thank you for this fabulous review. It is lovely to hear that all elements of your dealings with us have been good.

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Rated 5 out of 5 stars

Great service

Great service. All the fitters were polite and friendly. Lovely strong door.

April 7, 2026
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Reply from Sussex Surrey Doors and Windows

Thank you for your review. We really appreciate your feedback and are so pleased you had such a good experience.

Rated 5 out of 5 stars

Had a new back door replacement

Had a new back door replacement, excellent service and fitting was carried out well, explained maintenance and very impressed with the Company, fully recommend them

March 10, 2026
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Reply from Sussex Surrey Doors and Windows

Thank you for your kind review, we really appreciate your feedback.

Rated 5 out of 5 stars

Replacement patio doors.

Having just had our patio doors replaced by Sussex Surrey Doors and Windows, I would have no hesitation in recommending them. This is the second time we have used them and on both occasions the service has been first class from start to finish.The help we had from survey to installation couldn’t have been bettered.

February 20, 2026
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Reply from Sussex Surrey Doors and Windows

What a lovely review, thank you so much for taking the time to share your experiences.

Rated 5 out of 5 stars

Excellent company

We have just had all of our windows and door replaced and are very pleased with them. Rosie and Julie are friendly and helpful and the fitters Tony and John worked really hard and did a good job in the time frame given.
We have also had another door fitted by this company previously and thoroughly recommend them.

February 12, 2026
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for you lovely review. We are delighted to hear that you are so pleased with our service on both occasions you have used us.

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Rated 5 out of 5 stars

Great service without the hard sell

From the beginning we felt as had a no pressure, honest meeting with Simon the owner and then a very competitive quote.
We had no hard sell, like the other companies.
The work was completed by Tony and John who were polite and friendly throughout. Duncan even came late on a Friday to fit our car flap in our new door for us. It was nice to support a local business who clearly make customers a priority. Really happy with the whole experience and would recommend.

January 23, 2026
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Reply from Sussex Surrey Doors and Windows

This is an amazing review to start the week with! Thank you so much for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent company

There was no hard sell, we were given all the information that we needed and all of our questions were patiently answered. The quote we were given was extremely competitive we chose to go ahead and have all of the windows in our house replaced.

The fitting went ahead as scheduled, the fitters were efficient, friendly, and professional. There was almost no cleaning up at the end of each day as they were so tidy..

The quality of the windows is excellent as is the standard of workmanship, we could not be happier. We will be recommending this company over and over again.

December 19, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

What a fantastic review to end the year with, thank you! We always aim to provide an excellent service and to keep tidy during the installation so it is lovely to hear that we are doing just that.

Rated 5 out of 5 stars

Excellent service from this company…

Excellent service from this company right from the outset once we agreed the price installation of Patio forts was estimated to be four to six weeks from the Surveyor visit to take appropriate measurements this was done in a efficient manner and explanation of how the doors would be fitted .
On the day of installation (4 weeks and 2 days ) after the estimated time) their fitter Duncan did an excellent job even refitting the window blind to accommodate the new doors which were replacing sliding Patio doors Would recommend this company excellent service though out the transaction

December 12, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for your wonderful review. We do try to accommodate the little extras where we can.

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Rated 5 out of 5 stars

Professional advice and fitting - great looking result

We had an excellent experience with Sussex Surrey Doors and Windows. They took the time to understand our needs and guided us through the options, helping us choose the best product for our home without any pressure. All of our many questions were answered clearly and promptly, which gave us confidence in our decision. Pricing was clear and understandable.

The measuring and fitting was carried out by skilled and friendly professionals. Our door fitter was efficient, precise and very tidy. The final result looks fantastic and is a high quality. We would happily recommend Sussex Surrey Doors to anyone looking for knowledgeable advice and professional installation.

December 4, 2025
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Reply from Sussex Surrey Doors and Windows

What a lovely review, thank you. Everything you have mentioned here is exactly what we strive to deliver and it is always good to know that we are achieving that.

Rated 5 out of 5 stars

Great service

Sussex Surrey Doors and Windows replaced all our windows and a back door. We were delighted with the service throughout, from Simon's patience and no- hard sell approach to the expertise and tidiness of the friendly fitters -even in freezing conditions!

November 24, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for your lovely review. We work in all weathers but it is always more challenging when it is extreme!

Rated 5 out of 5 stars

The window was installed perfectly

The window was installed perfectly. We had covered the carpets with dust sheets but the operative brought his own to cover the stairs and hall. He was clean and tidy friendly and efficient. Altogether a great job.

November 13, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for your lovely review. Our aim is to work in as clean and tidy a way as possible and it is good to see that we did this for you.

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Rated 5 out of 5 stars

Excellent Company - Friendly and Efficient

From start to finish, my experience with Sussex, Surrey Doors and Windows has been outstanding. From the initial contact and showroom visit with Rosie, to receiving the quote, having measurements taken, and finally today with Duncan fitting our new doors, everything has been seamless. I would definitely recommend this company—they have been friendly and efficient throughout the entire process.

September 29, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for your lovely review. It makes us all so happy to receive such wonderful feedback and to know that we are achieving our aim of delivering a high quality service at all stages.

Rated 5 out of 5 stars

We're very happy to give Sussex Surrey Doors a 5 star review…

We're very happy to give Sussex Surrey Doors a 5 star review. Their service from start to finish was friendly and professional. We're so pleased with both doors and give special thanks to Duncan for his care and attention to detail during the installation.

August 22, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you! We are delighted that you are so pleased with your installation and the service you received from us.

Rated 5 out of 5 stars

Fitted two bay windows with customised…

Fitted two bay windows with customised features.
Very pleased with the quality of the product and installation.

July 30, 2025
Unprompted review
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Reply from Sussex Surrey Doors and Windows

Thank you for taking the time to review your installation. We are delighted to hear that you are so pleased.

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