Sustainable Plant Store Reviews 

97
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that seeds and plants grow rapidly and the compost is very easy to handle and store. Many people also appreciate the prompt delivery service, convenient storage options, and careful packaging that ensures items arrive safely in pristine condition. However, some customers also noted occasional delivery delays, missing collection items, or mixed results when using only parts of the compost blocks. A few reviewers mentioned waiting longer than expected for their orders to arrive or needing extra time to fully assess the final growing results.

What people talk about most

Product

Reviewers mention positive feedback about product, praising its excellent quality and ease of storage... See more

Quality

Users describe satisfaction with product quality, noting that the items are easy to store and produce great... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first contacted Sustainable Plant Store by email to ask about a particular variety of snowdrop. I received a very helpful response from Chris giving details of price, quantity required and when to... See more

Rated 5 out of 5 stars

After reading the “WHICH” recommendation of your product for both potting up plug plants and potting on into patio pots I decided to give it a try. The result can be seen in the picture after 4 week... See more

Company replied

Rated 5 out of 5 stars

The Eazy Grow compost is easy to make up and has a beautiful fine feel when handling. It holds moisture well, and after only 2 weeks of use the growing results are better than the cheaper brands we... See more

Rated 5 out of 5 stars

Prompt service and beautifully wrapped, fine quality single and rare snowdrop "Grumpy" arrived in a couple of days. I've planted it and can hardly wait for spring.

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Seed Supplier

Written by the company

An online store for plants, seeds and gardening related items all sustainably grown or produced. No peat, pesticides or single-use plastics have been used in our products and nor will there be any upon delivery to your door!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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4.6

All reviews

(97)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An exciting new company that deserves you support

I am highly impressed by the integrity, sincerity and honesty of this company represented by my recent dealings with Chris, the CEO. It is wonderful that a new company lead by an inspiring and highly knowledgeable leader has a clear sustainable philosophy to eradicate the use of single use plastics. I very much hope you will support this endeavour. I particularly recommend the Peter Seabrook sweet pea seeds that I grew last year that were outstanding.

January 24, 2024
Unprompted review
Sustainable Plant Store logo

Reply from Sustainable Plant Store

Thank you so much. What lovely words and I'm so pleased your enjoyed the sweet peas!

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Rated 5 out of 5 stars

The Gibberd Garden Very quick delivery

Very quick delivery, fantastic customer service very helpful the plant are in great condition. Love the fact the packaging is recyclable. Highly recommend

January 17, 2024
Sustainable Plant Store logo

Reply from Sustainable Plant Store

Ah this is excellent, thank you very much for the lovely feedback!

Rated 5 out of 5 stars

All plants in excellent condition.

Plants were all in very good condition, suitably very well packed, labelled and posted as expected. Will certainly use this seller again.

January 17, 2024
Sustainable Plant Store logo

Reply from Sustainable Plant Store

This is lovely to hear, thank you.

Rated 5 out of 5 stars

Bulbs well wrapped with clear labeling

Bulbs well wrapped with clear labeling. Safely and securely boxed. Growth looks good. This is the first time I have had Springy Turf moss used as packing.
Your name on the reverse of the label would be helpful, as long as it is below the price which, of course, is highly likely to be cut off... (You paid what!....)... otherwise I have to remember what SPS stands for in years to come. Thank you.

January 17, 2024
Sustainable Plant Store logo

Reply from Sustainable Plant Store

Thank you for your great feedback! Your suggestions are also very much appreciated and will be taken into consideration. Totally understand about the labels, but it does add a fair cost to get them 'pre-stamped'. Maybe worth the investment though - watch this space!

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Rated 5 out of 5 stars

Good selection of snowdrops

Good selection of snowdrops and reasonable prices. Packaged well and sustainably. Very happy

January 17, 2024
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Reply from Sustainable Plant Store

Thank you, that means a lot :)

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