Route 66 Airport Transfers Reviews 

102
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used this cab company several times for airport drop-off and pick-ups. They are very reliable, always on time and very good customer service. Reasonably priced too. Definitely recommend them.... See more

Company replied

Rated 5 out of 5 stars

Driver arrived to take us and six suitcases and assorted hand luggage to Southampton cruise terminal. He arrived in good time and was very helpful taking the luggage and putting in the car. Delivered... See more

Company replied

Rated 5 out of 5 stars

Excellent service to and from Gatwick Airport. Picked up promptly at 4am. Courteous and careful driver who told us where we would be collected from on our return trip. On landing at midnight received... See more

Company replied

Rated 5 out of 5 stars

This is the first time we have used this Company and it certainly won’t be the last. Our driver, Ajhar arrived on time, delivered us to our destination at LGW and we asked him to pick us up on our re... See more

Company details

  1. Taxi Service

Written by the company

We provide 24 hours Sutton minicab service to and from all major airports. Our drivers are PCO licensed, professional, punctual & reliable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(102)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I recently used route 66 for trips to and from Heathrow T5. They are professional, reliable , reasonably priced and safe. I got a text message the previous evening on my way back to reassure me that they were coming to pick me up.

Would happily recommend to anyone needing an airport transfer

October 16, 2022
Unprompted review
Route 66 Airport Transfers logo

Reply from Route 66 Airport Transfers

Thank you for your kind words.

Advertisement
Rated 5 out of 5 stars

Best cab service

We've used Route 66 cabs for some years now.
We cannot fault them.
Their prices are by far the best.
All the drivers are polite and friendly and always punctual.
As they regularly take us to the airport, its essential to have faith in their reliability. We have never been let down by them.

September 9, 2022
Unprompted review
Route 66 Airport Transfers logo

Reply from Route 66 Airport Transfers

Thank you so much for your kind words.
Always happy to serve you.

Rated 5 out of 5 stars

Professional reliable service

We have used Route 66 airport transfers a number of times over the past few years. They have always provided an extremely reliable, professional and reasonably priced service. We would happily recommend their services and will continue to use them in the future.

October 6, 2022
Unprompted review
Route 66 Airport Transfers logo

Reply from Route 66 Airport Transfers

Thank you so much for your kind words.
Always happy to serve you.

Rated 5 out of 5 stars

Service was excellent

Service was excellent. Despite the flight delays they charged the originally agreed amount only. Will recommend them to anyone.

September 10, 2022
Unprompted review
Route 66 Airport Transfers logo

Reply from Route 66 Airport Transfers

Thank you so much for your kind words.

Advertisement
Rated 5 out of 5 stars

Fantastic airport service.

We have been fortunate to make up for lost time and have needed a few cabs this year to and from Gatwick Airport. On each occasion, the service has been excellent and on two occasions our flight was delayed - once way into the night. Every time we have been met without fuss and the instructions on where to meet have been clear. Wouldn't hesitate to recommend them.

September 16, 2022
Unprompted review
Route 66 Airport Transfers logo

Reply from Route 66 Airport Transfers

Thank you so much for your kind words.

Rated 5 out of 5 stars

A very reliable and efficient service at a…

A very reliable and efficient service at a great price. I was let down by another taxi company and Sutton Cabs/ Route 66 saved my flight. Very understanding and considerate team. I will be using their service from now on for sure. Thanks very much again.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

We used Route 66 Airport Transfers to…

We used Route 66 Airport Transfers to take us and pick us up from Gatwick. It’s the first time we’ve used them and will definitely use them again.
They are very friendly, reliable and reasonably priced. They even called me the night before we were being picked up very early in the morning, to reassure me that they were coming and arrived exactly on time

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

This is the first time we have used this Company and it certainly won’t be the last.
Our driver, Ajhar arrived on time, delivered us to our destination at LGW and we asked him to pick us up on our return. Unfortunately, our flight was delayed until 3am in the morning but Ajhar was on standby. We are not young travellers by any means but Ajhar went the extra mile, he even insisted on carrying our cases to our front door. Such a friendly but professional driver, we can’t sing his praises enough.

September 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best reliable local taxi company

I have used this company twice in the last two months and just rebooked again for another airport trip, they are very reliable, very polite, and so helpful especially as I usually travel in my own, and when the planes are delayed they always there waiting to pick you up after a long journey , I cannot thank them enough.

August 30, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, good communication and very reliable service to and from Heathrow. Would happily recommend to anyone needing an airport transfer

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

told to call back and then couldn't fulfill booking

rang the office multiple times, all of which i was told to call closer to my booking date, fair enough and that's exactly what i did. Just tried to book now for next week and was told don't have availability. Can't help but think if they accepted one of the previous phone call booking requests I wouldn't now be without an airport transfer a week before required. not good
also tried to email but email bounced.

Edit post reply:
First of all I have had experience with your company. I’ve spoken with you multiple times including todays phone conversation where you couldn’t fulfil my booking. Experience doesn’t have to include a physical journey.
Second of all I have tried to share all my details but as mentioned in my review. The email address on the website doesn’t work.
Very unprofessional response.

August 22, 2022
Unprompted review
Route 66 Airport Transfers logo

Reply from Route 66 Airport Transfers

Thank you for your review though you haven’t used our service . In this day & age fortunately technology allows anyone to post a review by even hiding their identity!! Those who hide their identity & post a review must have got something to hide. Once again thank you for your review. God bless you .But the fact of life is , “Karma” always catches up with you. It’s only matter of time .
God bless you.
God bless Trust Pilot.

Rated 5 out of 5 stars

An excellent service

An excellent service. Reliable, punctual , polite and safe drivers. I would always recommend them. We have used them several times as have other members of my family, who have also been delighted with their service.

August 14, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really good service

Really good service. Mr Zaki was also flexible as we had to change dates and times coming back from Heathrow. Very punctual. Great service , will use again.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Cab Company

Thank you to Zaki for dropping and collecting me. Both rides were on time with clear up to date communication. I felt safe and had peace of mind that I would be collected on time. Brilliant service from start to finish. Cannot express how wonderful this company is.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable service

Used Sutton Cabs several times and have already recommended to friends, always reliable and usually early, had no problem waiting for us when our luggage took an hour to be delivered after landing.

July 23, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look