Suzuki Performance Spares Reviews 144

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many appreciate the staff's knowledge and helpfulness, especially when finding hard-to-find or discontinued parts. People also highlight the ease of ordering and the careful packaging of items. However, some customers were dissatisfied with receiving parts that did not match the description or were not the exact items expected, suggesting a "mix and match" approach. These individuals expressed that they would not use the company again due to these discrepancies.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers praise the fast... See more

Product

People report positive experiences with product quality and selection. Customers frequently praise the... See more

Service

Users describe positive interactions with service. Customers consistently praise the quick, excellent, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great website with lots of things I need. Easy to work out what's what and simple ordering process. Great service all round and seem very experienced and knowledgeable

Rated 5 out of 5 stars

Always good service with these guys. Can’t comment on the battery yet as it’s still in the box. Highly recommend Suzuki Performance Spares

Rated 5 out of 5 stars

Shipped items very quickly and arrived quickly. Item was well packaged with plenty of protection. Happy customer and will be returning

Rated 5 out of 5 stars

Great product, fast shipping, these guys are a great source for finding hard to find parts for Bandits and other motorcycles !!


Company details

  1. Motorcycle Shop

Written by the company

Your premier source for quality performance parts for all motorcycles. Road/Race & Drag Racing. Shipping Worldwide. Over 40 years experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good communication

Good communication, with confirmation of order, then an update on possible delays on delivery due to stock, then update regarding delivery date, Rob was very open and honest through the whole transaction, will continue to use this supplier.

April 1, 2026
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Rated 2 out of 5 stars

Suzuki Performance Spares? LoL

Suzuki Performance Spares? More like mix and match parts.
Ordered 7 valve shims, half is Hot cam parts the other half was no name.
Some of them numbered by size some actually showing the size. (160, 1.60mm)

Wont be using Suzuki Performance Spares again.
You need to let the customers know in the description that you are not sending the same parts but whatever is laying around in the cupboard.
Very disappointed.

edit:
i don't spend time on leaving a review if the product i get is satisfactory. if its exceptional i leave a nice review, if its below average then i have the duty to let people know. The main system i use its google reviews, go have a look at them because you will see over 200 reviews good bad and great ones too.
Regarding the help, i do not need help. i expect a company do the right thing at the start when i buy something and not after receiving a bad review. If the products you sell are so great this review would not be left. as i said i would not need help because i will purchase the parts i need from someone who will get it right the first time.

March 2, 2026
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Reply from Suzuki Performance Spares

Thanks for the review ! We have 5000 plus 7.48mm shims in stock , not exactly a slow moving part 'laying in a cupboard' . We sell and use them in all our engine builds. All shims are purchased from the same supplier for over 35 years . All shims are measured for accuracy before being put into stock. We have never even considered that the laser etching on shims to be an issue ,we are only concerned with quality and accuracy.I am personally sorry you feel 'Very Disappointed' Looking at your review history on trustpilot you do seem to be consistantly 'very disappointed' I am very sorry we have not risen to your high expectations. I am very happy to swap the 160 shims so you have a matching set to put into your engine. please contact me if I can help. Cheers Nick

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