I ordered 3 T- shirts, but unfortunately the wrong size. Customer service was excellent and rapidly came up with a good solution. The t- shirts I received were of a superb quality, both fabric and pri... See more
Company replied
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Review summary
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A company’s customer service can only truly be proven by how they respond to unexpected scenarios. Response was prompt. Solution was even faster. What’s even better, the quality of the items are on po... See more
Company replied
Outstanding from start to finish. The customer service was genuinely exceptional - friendly, responsive, and they went above and beyond to make sure everything was perfect. The T-shirts are p... See more
Company replied
Great customer service. Sent an email late Sunday evening and received a response before I woke up. They quickly fixed a mistake that I made at checkout. Very happy because a lot of other companies do... See more
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Company details
Written by the company
On a mission to unite culture, comfort, and style, Suzushii is aiming to turn into a global emblem of cultural connection by blending streetwear with the captivating influences of Asia. Our products are made with high quality material while also putting sustainability as an priority. Join our community and be part of the experience!
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4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Fantastic quality, Brilliant service
Fantastic quality not your usual thin material, wash really well and don’t shrink
Really happy
Shipping was fast and came a couple of weeks after ordering which seen at they come from abroad is pretty good
July 14, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Michael,
Really glad you're happy with the quality! We specifically went with a heavier fabric for our tees, so it's great to hear you noticed the difference and that they're washing well without shrinking. Happy to hear the shipping experience was smooth too!
Best,
Suzushii Clothing
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Brilliant top quality t’s
Brilliant top quality t’s. Slightly oversized but kept them. After a wash the size and colour is as new on all 3👍
July 22, 2026
Unprompted review
Reply from Suzushii Clothing
Hi David,
Great to hear all three tees are holding up so well after washing! Our tees do have a relaxed, slightly oversized fit, so we're glad you ended up being happy with them. Hope you get plenty of wear out of all three!
Best,
Suzushii Clothing
Excellent customer service
Somehow one of the shirts i had ordered dropped out of the cart when i ordered during the buy 2 get 1 free sale. I emailed them and they added it back in for me. excellent customer service.
August 7, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Josh,
Glad we were able to catch that and get the missing shirt added back to your order! We definitely wouldn't want you missing out on the free tee. Thanks for the kind words about our team, and we hope you enjoy all three shirts!
Best,
Suzushii Clothing
Great quality T-Shirts
The quality of the T-shirts is great and also the design is completely different to what I usually can buy in my country. Additionally, the customer service responded swiftly and solved an issue with an item.
August 8, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Luis,
Really happy to hear you're enjoying both the quality and the designs! We love creating pieces that feel a little different from what you typically find elsewhere. It's also great to know our team was able to quickly help you out with the issue you had.
Best,
Suzushii Clothing
Really happy with my order
Really happy with my order! Great designs,good quality fabric,and fit was spot on. Shipping to Greece was smooth and fully tracked.Would definitely recommend!
July 15, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Celeste,
So glad to hear everything from the designs and quality to the fit was exactly what you were hoping for! It's also great to know your order made it to Greece smoothly. Thanks for the recommendation and for supporting us!
Best,
Suzushii Clothing
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This was an incredible shopping…
This was an incredible shopping experience. I bought several casual clothes from Suzushii Clothing, but the package was lost due to the delivery company's negligence. I contacted Suzushii Clothing customer service about this, and it wasn't their fault. Surprisingly, they sent back the same items! This was a fantastic and excellent service experience. Thank you for your thoughtful service. I will definitely buy from you again.
July 10, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Kwee,
Thank you so much for the kind words! We're sorry your original package got lost along the way, but we're really glad our team was able to get a replacement sorted out for you. We always want to make sure our customers are taken care of when something unexpected happens with a delivery.
We really appreciate your support and look forward to having you shop with us again!
Best,
Suzushii Clothing
Great heavyweight t shirt
The first thing you notice is the feel of the shirt and how thick they are, the fit is also really good my only disappointment is that despite following the washing instructions the graphic does fade considerably quick only after a few washes and has ended up looking older quickly and reason why I scored it a four star. Wouldn't stop me from buying again hopefully they can do more about the fade
April 30, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Rob,
Thanks for being so specific with the feedback. We’re happy the fabric and fit hit the mark, but the print fading that quickly definitely isn’t what we’d expect, especially when you’ve followed the care instructions.
Please send our team an email with a few photos of the affected shirt and your order number. We’d like to take a look and see what we can do for you.
And thank you for still being willing to shop with us again despite the issue — we really appreciate that.
Best,
Suzushii Clothing
Amazing customer service!!!
Amazing customer service!!!
I’ve made a mistake with my order and I’ve been able to reach they so easily and quick, so they can fix my mistake in a record time.
Willing to receive my order to confirm that their t-shirts are as good as they look!
August 5, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Noé,
Glad we caught it in record time! 😄 Mistakes when ordering happen, and if there’s still time to fix them, we’ll always do what we can.
Now we just need the tees to live up to the pictures — hope you love them when they arrive!
Best,
Suzushii Clothing
Excellent customer service and shirt quality
Excellent customer service, excellent quality shirts. Eliana from customer service in particular did an amazing job with helping me with my lost parcel. They offered a free one time replacement. Thank you so much!
August 5, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Marco,
Lost parcels are never fun, so we’re really glad Eliana was able to step in and get a replacement arranged for you.
We’ll make sure she sees your shoutout! And of course, great to hear the shirts themselves didn’t disappoint either. 😊
Thanks for the kind words!
Best,
Suzushii Clothing
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Customer service on point.
A company’s customer service can only truly be proven by how they respond to unexpected scenarios. Response was prompt. Solution was even faster. What’s even better, the quality of the items are on point. Will definitely buy from again. Thank you
August 5, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Federico,
Really happy our team was able to get things sorted quickly for you, and even better that the products themselves hit the mark too.
Thanks for giving us the chance to make it right. See you on the next order!
Best,
Suzushii Clothing
Great customer service
Great customer service! I’ve had a problem with one of my t-shirts, they responded immediately and took care of the replacement.
August 4, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Grzegorz,
Sorry one of the tees gave you trouble in the first place, but happy to hear our team jumped on it right away and got a replacement sorted.
Thanks for giving us the chance to make it right!
Best,
Suzushii Clothing
Perfect customer service
I ordered 3 T- shirts, but unfortunately the wrong size. Customer service was excellent and rapidly came up with a good solution. The t- shirts I received were of a superb quality, both fabric and prints. I will buy from them again and can recommend Suzushi clothing all the way. Good communication as well and fast shipping.
July 31, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Georgios,
Glad we could find a solution that worked for you!
Super happy to hear the shirts themselves impressed you once they arrived. Thanks for the recommendation, and next time hopefully we get the sizing right from the start 😄
Best,
Suzushii Clothing
Great service
I bought three T-shirts. They fit perfectly and the quality is great. Unfortunately, one of them had a defect in the fabric. Customer service was quick to respond and sent me a replacement without any hassle. Great service overall!
August 4, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Alexander,
A defect definitely isn’t how we wanted one of your three tees to arrive, but we’re happy our team could make it right without putting you through a bunch of hoops.
Glad the replacements, fit, and quality all worked out in the end. Enjoy the shirts!
Best,
Suzushii Clothing
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Very good quality clothing
Very good quality clothing! Feels vintage and casual so I'm able to gift to anyone in my family.
August 1, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Zayed,
Love that you’re already thinking of them as gifts for the family! The vintage, easy-to-wear feel is a big part of what we’re going for, so it’s great to hear that came across.
Hope everyone enjoys theirs! 😊
Best,
Suzushii Clothing
Really beautfully made products the 3…
Really beautfully made products the 3 Tshirts i got are amazing. Make sure you cold wash them to keep them like new. Will def be ordering again 5 star product delivery and buying experience.
July 17, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Lord,
Sounds like those three tees found a good home! 😄 And yes — cold wash is the way to go if you want to keep them looking fresh for as long as possible.
Really appreciate the 5 stars, and even better to hear you’re already thinking about the next order!
Best,
Suzushii Clothing
Needed to change the size of a shirt
Needed to change the size of a shirt, reached out the support team and with in hours got a reply! Good experience over all!
August 2, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Andrew,
Glad you reached out and we could get the size sorted for you in time!
Thanks for sharing your experience, and we hope the new size fits just right. 😊
Best,
Suzushii Clothing
The customer service is top notch
The customer service is top notch. They responded to my issue promptly and were able to fix my mistake that I made after I had made the purchase 10/10
July 24, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Samuel,
Mistakes happen, so we’re just happy you reached out while there was still time for us to fix it. We’ll pass the love along to the support team.
Thanks for sharing your experience!
Best,
Suzushii Clothing
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Beautiful designs,great…
Beautiful designs,great quality,excellent service. Will order again,thank you
August 2, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Victoria,
So glad you’re happy with the designs, quality and service. We’ll be looking forward to your next order!
Best,
Suzushii Clothing
Im located in Greece and my order…
Im located in Greece and my order arrived after 18 days. I had track of the shipment throw all the proccess. I bought 3 Tees that have great design on. They were as were shown on internet, great fabric and the size was as i expected. Im a big guy 185cm 105kg and the 2xl is for me an excellent buggy fit. I hope that the design will remain intact after washing.I was sceptical on an internet buy from an unknown retailer but all went great. If you are into the designs the quality wont fail you. I recomented it.
July 18, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Nik,
Going from skeptical to recommending us — we’ll take that! 😄
Really appreciate you including your measurements and fit experience too. That kind of detail can be genuinely helpful for someone else trying to figure out their size.
Glad the tees made it safely to Greece and looked and felt just as you expected. Follow the care instructions and they should keep looking great wash after wash.
Thanks for giving us a chance!
Best,
Suzushii Clothing
Thanks for the quick delivery
Thanks for the quick delivery. The T-shirts are absolutely amazing! You guys are the best! ❤️ Arigatō gozaimasu!🇨🇭
July 30, 2026
Unprompted review
Reply from Suzushii Clothing
Hi Pascal,
Love hearing that the tees made it to you quickly and, even better, that you’re loving them! Your message definitely put a smile on our faces.
Enjoy the shirts, and greetings to Switzerland!
Best,
Suzushii Clothing
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