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Jeg har aldrig oplevet noget lignende - jeg skal til at betale for reservedele på svedberg.dk men så bliver jeg bedt om at indtaste cpr-nummer, hvilket jeg selvfølgelig ikke vil (man tænker lidt “tror de jeg er idiot?”). Men så kan man ikke købe hos dem - men det bliver uden mig.
På vej ind i sidste etape af en tre måneders badeværelsesrenovering for et 4-5 kvadratmeter badeværelse.
Der har været andre forsinkende indslag, men Svedberg alene er skyld i 5-6 ugers forsinkelse.
Deres elementer og varer er lækre og ikke i den helt billige ende, men hvad hjælper det, når bestilte varer går drypvist i restordre med meget langsommelig løsning af problemerne.
Samtidig behandler de tydeligvis deres danske forhandlere som... en strøtanke (for ikke at bruge latrinære udtryk) - deres kommunikation er sporadisk og ikke videre informativ, det tager længe at få at vide, at de ikke kan levere, og endnu længere (måske) at få at vide, om og hvornår de kan levere.
Min entreprenør har hørt tilsvarende historier fra sine leverandører og kollegaer, og han vil fraråde deres elementer fremover.
Men hvad kan man sige... mister de deres danske marked, er der et selvskabt problem.
Mig skylder de 4-5.000 kr. i afledte omkostninger - nul stjerner!
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